I was able to use both your online chat as well as phoning in to ask questions about the barbecue before buying. Staff was helpful and knowledgeable. They assembled and delivered in good time and in... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Le service à la clientèle est tout simplement excellent et impeccable, sans oublier la gentillesse de la personne à qui j’ai parlé. L’emballage du produit était parfait et le temps de la livraison a... Leggi di più
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Bought a bbq online through Chadwick’s. Chadwick’s has always had a great reputation on product quality and service. Very reasonable price to deliver and to assemble too. Had it in place in less than... Leggi di più
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Weber SP-S-335 purchased recently. The folks at Chadwick's did a fantastic job with the purchasing process. The BBQ came into the store in a timely fashion, I drove down and picked it up. The folks at... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Chadwicks & Hacks - the one stop shop for all your indoor/outdoor needs! With over 60 years experience we are THE go-to BBQ & Fireplace Store. Whether it's a new grill, fireplace, accessory, or even parts, Chadwicks & Hacks has you covered. We even have a certified team of professionals that can service gas lines, fireplaces, BBQs, small/large appliances, and much more! At Chadwicks & Hacks, quality is important; that is why we have the lowest prices and best selection of your favorite brands, such as Majestic, Napoleon, Regency, Valor, Dimplex, and more.
Informazioni di contatto
682 Fennell Avenue East, L8V 1V4, Hamilton, Canada
- 1-800-310-9831
- sales@chadwicksandhacks.com
- chadwicksandhacks.com
4,8
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Mark! We're so glad that your order arrived even earlier than expected, so you can enjoy every minute of BBQ season. Happy grilling! 🔥🔥🔥
Quick delivery and quality product !
14 aprile 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5-star review! We're so pleased that our team shipped your order quickly, so you could get a jump on BBQ season. Happy grilling! 🔥
Responsive service department and…
Responsive service department and awesome technician - knowledgeable and friendly - a pleasure to deal with.
Highly recommend this company!
And - love the new (Canadian!) BBQ!
9 aprile 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Nicola! We’re happy you had a great experience with our team and that Charles took good care of the setup at your home. It’s great to hear you’re loving your new Napoleon BBQ. We truly appreciate your kind words and recommendation. Happy grilling! 🔥
Good comms, delivery and product
9 aprile 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Steve! We’re glad everything came together smoothly with your Napoleon built-in BBQ. We appreciate the 5 stars and hope you enjoy your new setup. Happy grilling! 🔥
Great experience overall
Great experience overall. Received the correct bbq parts and everything fit great! I would shop here again!
6 aprile 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Craig! We’re glad the Broil King BBQ parts were a perfect fit and that everything went smoothly. We appreciate your support and look forward to helping you again whenever you need parts in the future. Happy grilling! 🔥
Great service!
31 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Kim! We're so pleased that Gary and the team have provided great service during your fireplace project. We appreciate you sharing your experience. Thanks again for the 5 stars!
Always have stock on the items I order.
Always have stock on the items I order.
Usually arrive within a few days
Will continue to order from them.
Note: please stop putting packing tape around the lids.
7 aprile 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Marty! We appreciate your continued support and are glad your orders arrive quickly with the items you need in stock. We hear you on the tape — while tape is used to help prevent spills with liquids and spices during shipping, we’ll review this with our team to ensure it’s only applied when necessary. Happy grilling! 🔥🔥🔥
The part arrived quickly.
31 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Elizabeth! We're glad our team got your replacement part shipped across Canada quickly, so you could get your Lagostina pressure cooker back in business.
Authentic original Lagostina parts.
27 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, AW! We're happy our team could provide the genuine parts to fix your Lagostina pressure cooker.
The company is simply wonderful I made…
The company is simply wonderful I made a mistake in my initial purchase and they were able to help me
1 aprile 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Catherine! We’re glad we could help sort things out and get you the right venting pieces. Mistakes can happen, and we always do our best to help find a solution. We really appreciate your kind words and your support!
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you for the 5-star review, Greg! It's great to hear that your replacement Napoleon knobs arrived quickly, so you can take advantage of the good weather. Happy grilling! 🔥
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Howie! We're pleased that we could get your replacement part shipped out quickly, so you could get cooking again. We appreciate the 5-star review.
Fast an efficient
Really helpfull making sure my parts were correct top notch costumer servise
30 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, TJH! We're so glad that our team could help you find the correct parts for your Traeger smoker. Happy grilling! 🔥🔥🔥
Fast and careful shipping
Fast and careful shipping. The product was exactly as described. Great shopping experience
20 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Simon! We're glad that we could get your new Dyson motor shipped out quickly and safely, so you could get back to vacuuming without delay!
Fantastic Fast Service
Easy to navigate website, fast efficient delivery. As it should be.
16 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Chris! We're so pleased to know that your entire shopping experience was positive, so you could get your BBQ back in shape for the season. Happy grilling! 🔥🔥🔥
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Mark! We're so glad that our team got your replacement fireplace parts shipped out quickly and without hassle. We look forward to serving you again!
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Cody! We’re glad Chad could help you get set up with your Napoleon Phantom grill and Traeger griddle. Sounds like an awesome lineup! Enjoy the new gear and happy grilling 🔥🔥🔥
Customer Service valuable asset
Customer Service representatives were congenial and helpful with our Napoleon electric fireplace.
26 febbraio 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Elaine! We’re so glad our team could help with your Napoleon electric fireplace and make the experience a positive one. We take pride in providing excellent customer service, and it’s great to hear that came through. We truly appreciate your kind words. Stay cozy! 🔥
Knowledgeable le staff
3 marzo 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Terry! We’re happy to hear Sarah was able to help you find the best BBQ for your backyard. We appreciate the kind words about our team and hope you enjoy your new grill. 🔥
Great service online
Great service online. received the package as requested and was able to track it.
18 febbraio 2026
Risposta di Chadwick's & Hack's Fireplace & BBQ
Thank you, Dany! We’re glad your Big Green Egg rotisserie kit arrived as expected and that tracking made things easy along the way. We appreciate the 5 stars — happy grilling! 🔥
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