Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Leggi di più
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My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Leggi di più
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My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Leggi di più
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A friendly, helpful lady talked us through everything. We already knew what we wanted but needed clarification on a couple of points. Very pleased with the service received - thank you.
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Dettagli dell'azienda
Scritti dall'azienda
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informazioni di contatto
Queen Street, WS13 6QD, Lichfield, Regno Unito
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Eccellente
181 recensioni
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Risposta di Central Co-op Funeral Plans
Thank you for your kind feedback. We’re so pleased to hear that you found the process easy and simple, and that it gave you peace of mind. That’s exactly what we aim to provide.
Take care,
Central Co-op Funeral Plans
Hayley from Whitehouse Common Road…
Hayley from Whitehouse Common Road Co-Op Funerals was really helpful, kind, polite and efficient. She explained everything very clearly, and clarified when we asked questions.
16 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind and thoughtful review. We’re so pleased to hear that Hayley was helpful, kind, polite and efficient throughout your experience.
It’s great to know she explained everything clearly and took the time to answer your questions. We’ll be sure to pass your lovely feedback on to her.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re really pleased to hear that you found the information clear and easy to understand. Providing straightforward and supportive guidance is very important to us, so it’s great to know this came through in your experience.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re really pleased to hear that you found the service polite and helpful, and that all your questions were answered clearly. Providing reassurance and support at every step is very important to us, so it’s great to know we made a positive difference to your experience.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your lovely feedback. We’re so pleased to hear you found the experience informative and straightforward, without any pressure. Providing clear guidance in a respectful and supportive way is really important to us, so it’s great to know this came through.
Take care,
Central Co-op Funeral Plans
Easy to complete in a short time
Easy to complete in a short time. Giving peace of mind.
7 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for your kind review. We’re really pleased to hear that you found the process easy to complete and that it provided you with peace of mind, that’s exactly what we aim to offer. If there’s anything more we can do for you, please don’t hesitate to get in touch.
Take care,
Central Co-op Funeral Plans
Jane was very helpful when talking me…
Jane was very helpful when talking me through the plans and explained everything I needed to know about the one I chose.
13 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your lovely review. We’re delighted to hear that Jane was so helpful and took the time to clearly explain everything, helping you feel confident in your choice. If there’s anything else we can support you with, please don’t hesitate to get in touch.
Take care,
Central Co-op Funeral Plans
Lovely friendly visit to spondon coop…
Lovely friendly visit to spondon coop funeral derby they made our visit so relaxing and comfortable such lovely people
13 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind words. We’re so pleased to hear that your visit to our Spondon funeral home was a relaxing and comfortable experience. Our Colleagues always aim to provide a warm, friendly and supportive environment, so it’s lovely to know this came through. If there’s anything further we can help with, please don’t hesitate to get in touch.
Take care,
Central Co-op Funeral Plans
Everything was explained to me using…
Everything was explained to me using clear language by a friendly professional planner.
9 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re delighted to hear that everything was explained clearly and that our Colleague was both friendly and professional. It’s really important to us that you feel informed and supported every step of the way. If there’s anything else we can help with, please don’t hesitate to get in touch.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for taking the time to leave your review.
We’re so pleased to hear that you received good advice and that everything was sorted quickly and smoothly. It’s especially lovely to hear your kind words about our colleague, we’ll be sure to pass this feedback on. Thank you again for your recommendation.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your feedback, and we’re sorry to hear that you are still waiting for your documents.
This is not the level of service we aim to provide, and we understand how important it is that everything is received promptly. We will look into this for you and ensure it is resolved as quickly as possible. Thank you for bringing this to our attention.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your review.
We’re really pleased to hear that you found everything straightforward. Making the process as simple and easy as possible is very important to us, so it’s great to know this came across. Thank you again for your feedback.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your kind review.
We’re delighted to hear that you received excellent service and found our team helpful and courteous. Providing a supportive and respectful experience is very important to us, so it’s great to see this reflected in your feedback.
Thank you again for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Very professional consultant.
30 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for taking the time to share your feedback.
We’re really pleased to hear that everything was explained clearly and transparently. Ensuring families feel fully informed and supported is very important to us, so it’s great to know this made a positive difference to your experience. Thank you again for your kind words.
Take care,
Central Co-op Funeral Plans
Welcoming polite caring thought full…
Welcoming polite caring thought full understanding nice man very nice man
5 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your lovely feedback. We’re so pleased to hear that you felt welcomed and supported with care, thoughtfulness and understanding. It means a great deal to know our colleague made such a positive impression, we’ll be sure to share your kind words with them.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your kind words. We’re so pleased to hear that you felt supported with patience and understanding throughout your experience. We know how important it is to feel comfortable and cared for when discussing funeral plans, and it’s reassuring to know we could provide that for you.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you so much for your review, we’re really pleased to hear you found the funeral planning process helpful.
Your offer will be loaded onto your membership card once the 45-day cancellation period has passed. If you have any questions in the meantime, please don’t hesitate to get in touch, we’re always here to help.
Thank you again for choosing us and for your recommendation.
Take care,
Central Co-op Funeral Plans
Explained very clearly
Explained very clearly. Very helpful. I know where and how to contact when the need arises. Would recommend to others.
3 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review.
We’re really pleased to hear that everything was explained clearly and that you found the support helpful. It’s especially important to us that you feel confident about where and how to contact us when the need arises. Thank you for your recommendation, it truly means a lot to us.
Take care,
Central Co-op Funeral Plans
Your staff are always and have always…
Your staff are always and have always at the time in need so helpful ,courtiuos and so polite.
12 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind words.
We’re truly pleased to hear that our team have consistently been helpful, courteous and polite, especially at times when you needed support the most. Providing this level of care is very important to us, so it means a lot to know this has been your experience. Thank you again for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
I'd already decided to go with the coop…
I'd already decided to go with the coop as past experience had always been excellent.
I'm also a coop member and attended a group supported by coop.
Convenient location in Glenfield polite and helpful responses to any questions.
23 febbraio 2026
Risposta di Central Co-op Funeral Plans
Thank you for your wonderful review.
We’re so pleased to hear that your previous positive experiences and membership with us gave you confidence in choosing us again. It’s great to know that you found the Glenfield location convenient and that the team were polite and helpful in answering your questions. We really appreciate your continued support and for taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
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