Co-op Funeralcare Recensioni 

the lady explained everything very well and there was no pressure She was a pleasure to deal with

I would like to say a big thank you to the staff at Co op Funeral care in Shepshed, Leicestershire. Kirsty was amazing, so supportive, caring, compassionate, patient and treated my late mum with complete dignity.
Great service from beginning to end, nothing too much trouble and questions answered honestly. Thank you to all the staff behind the scenes too.
I would highly recommend Shepshed Co op funeral care to make this extremely difficult time a bit more bearable.
Many thanks
Jody

I can’t thank Leah from Co-op Funeralcare enough, from the initial telephone call to the day I took my plan out.
Leah was very informative and helpful and walked me through the whole process professionally while maintaining her “human side”, Leah is a credit to your organisation.

Booked my funeral in advance online. It was so simple, exactly what I needed

Co-op funeral care Carr Lane was indeed the best choice!!!!
The whole team are extremely professional, compassionate, dignified and thorough.
Arranging a funeral is the most difficult and stressful thing i have ever had to do but thanks to the girls ( Megan & Ebony ) made everything happen smoothly.
On the day of my brothers funeral the whole team were outstanding Leading us through the service from start to end.
I can honestly say and wholeheartedly recommend Co-op Carr Lane Shipley to anyone who is going through the ordeal of losing a loved one.

Joanne was courteous, she explained the procedure/plans clearly. She answered our concerns with professionalism. The payment plan met our needs.

Our advisor was friendly and knowledgeable. She answered all our questions and explained everything very clearly. Constantly asking us of our thoughts throughout the whole process and going over the package we have signed up for, ensuring that we fully understood everything.
Very impressed.

It took 4 days to get a reply to my calls to set up a direct cremation plan, eventually an appointment was made to visit the co-op funeral shop in Elm Park this was then cancelled and moved to Romford. The pricing on the website is very confusing until i called to question it and Ali explained it to me this should of been explained to me on the day we met in Romford. Altogether not very proffesional and cannot reccomend.

Excellent service. The Co-op representative Victoria was so helpful and clearly explained everything to me in terms that were easy to understand. She was polite, friendly and professional. Very happy to have taken out this plan, so it's easier for my family.

Very very good

Easy set up with a pre arranged appointment by phone. I already had a printed copy of the current brochure, so if you have studied it carefully beforehand and have your choices more or less mapped out, then the phone transaction is straightforward.

All was clealy explained in line with the requirements to help me make my choices.

My Family and I have used coop funeral services many times in the past and have always experienced a great caring service with professionalism tailoring to our requirements. I would recommend their sevices to anyone wanting to take out a payment plan which takes the stress off loved ones and family. I have just taken out a plan and it was done with care and attention to my needs. So pleased with my experience.

Very comfortable experience, the young lady was very reassuring and experienced I never felt uncomfortable conducting my business and confident with everything to my satisfaction,
Excellent

Very easy to arrange & payment terms very good

It was quite easy to order my creamtion online with Co-Op. I already new they were good as they provided a funeral for my wife 4 months ago. I wanted a quick straighforward cremation which was easy to choose.

I want to Thank everything Mike and his team at Downend, Bristol did for us following my Mum’s (Pamela Britton)passing. Your kindness,patience and understanding meant so much at a time when we were struggling to take everything in. You made such a difficult process easier for us and took such care with every detail. Most importantly you treated Mum with such dignity and respect, and we are incredibly grateful. Thank you for helping us give Mum the farewell she deserved. Malcolm +Victoria

Right from he start Co-op funeral care in Crewe were very supportive and attentive to our needs. My sister and I commend them highly for their absolute professionalism. Well done to the team at Crewe, Middlewich Road.

Laura Riley was our certified funeral plan arranger in the Coop Funeral care shop in Pitshanger Lane Ealing W13 area. She was kind, patient, and very efficient, taking the time to advise, explain the inclusions and exclusions involved in every plan and note our wishes and preferences. Two happy customers and two prepaid funerals fully dealt with.

Very easy to sign and get the plan, but when you go to try to access the promotional gifts, you cannot apply for them until you have had the plan for three months.
They will not just send you what you are owed, you have to have a membership card, this works sometimes. you then have to wait from an outside marketing company to send you a letter so you can apply for part 1 of the promotions, when this is done you have to wait for them to send the code to your membership card, then you will get part 2 of you promotion into membership card. I have spent a week trying to get the membership cards to work. You now have to speak to the call centre in South Africa. I thought co op were all about ethics, not employing cheap labour in Africa at the expense of British workers.