My experience of arranging a funeral plan prior to death was a smooth, easy process thanks to the support provided by Hayley in your Lichfield office. There was no pressure to complete; I was able... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Leggi di più
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A friendly, helpful lady talked us through everything. We already knew what we wanted but needed clarification on a couple of points. Very pleased with the service received - thank you.
L'azienda ha risposto
My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informazioni di contatto
Queen Street, WS13 6QD, Lichfield, Regno Unito
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Eccellente
180 recensioni
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Was treated with courtesy and…
Was treated with courtesy and everything I needed was explained.
12 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for your review. We’re really pleased to hear that you were treated with courtesy and that everything you needed was clearly explained. It’s important to us that the process feels supportive and easy to understand, so your feedback means a great deal.
Take care,
Central Co-op Funeral Plans
An easy to do process for buying a plan…
An easy to do process for buying a plan online, the questions are straight forward & the information is what I needed to know. All done in a short time & set up quickly. Would recommend to anyone needing a funeral plan.
25 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for your review. We’re really pleased to hear that you found the online process easy, straightforward and quick to set up, and that the information provided gave you everything you needed. It’s wonderful to know you’d recommend our plans to others, that means a great deal to us.
Take care,
Central Co-op Funeral Plans
Friendly and knowledgeable young man
Friendly and knowledgeable young man. Hard of hearing and he spoke clearly and loud enough to hest
22 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for your review. We’re really pleased to hear that you found our colleague both friendly and knowledgeable, and that he took the time to speak clearly and at a volume that worked well for you. It’s wonderful to know he helped make the experience comfortable and easy to follow.
Take care,
Central Co-op Funeral Plans
After shopping around these plans are…
After shopping around these plans are the best on the market
23 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for yourreview. We’re really pleased to hear that, after looking around, you felt our plans were the best on the market. It means a great deal to know you found the right option with us, and I’ll make sure your feedback is shared with the team.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you so much for your review. We’re really pleased to hear that you were happy with both the prices and the service you received. It means a great deal to know the team were able to support you well during the planning process.If there’s ever anything more you need, we’re here for you.
Take care,
Central Co-op Funeral Planning
I had to arrange a funeral for my freind
I had to arrange a funeral for my friend as he has a terminal illness ,I delt with a lady called Sam lee she was great and gave me everything I needed. And all paper work came within a day or so.
The hole experience having to sort the funeral for my friend with Sam was made without any worries at all.
Thankyou sam
15 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for your thoughtful review. We’re really glad to hear that Sam was able to support you during such a difficult time. Arranging a funeral for a friend who is terminally ill is incredibly hard, and knowing that she made the process easier and worry free means a great deal to us.
Take care,
Central Co-op Funeral Planning
Risposta di Central Co-op Funeral Plans
Thank you so much for your lovely review. We’re really pleased to hear you found the team very helpful, pleasant and polite. Your kind words mean a great deal, and I’ll make sure they’re shared with everyone involved. If there’s ever anything more you need, we’re always here to support you.
Take care,
Central Co-op Funeral Plans
Totally listen to what I wanted and how…
Totally listen to what I wanted and how I wanted it and to me that meant alot, in this day of telling the customer what they need, it was like a breath of fresh air to have what I wanted was great.
5 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you so much for your thoughtful review. It means a great deal to hear that you felt truly listened to throughout the planning process. Making sure everything is shaped around what you want and how you want it is incredibly important to us, so knowing this made such a difference to you is really appreciated. In a time when it can often feel like people are told what they “should” do, we’re glad we could offer an experience that felt personal, respectful and right for you. If there’s ever anything more you need, we’re always here to support you.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your review. We’re really pleased to hear you received great service, and we appreciate you taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Fantastic service
The funeral planner was very patient and explained the process fully to make sure we got the exact day our parents wanted.
10 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your thoughtful review. We’re so pleased to hear that your funeral planner was patient and took the time to explain everything clearly, ensuring you were able to choose the exact day your parents wanted. It means a great deal to know you felt fully supported throughout the process. Thank you for sharing your experience.
Take care,
Central Co-op Funeral Plans
Staff were welcoming and friendly
Staff were welcoming and friendly, presenting all required information clearly in a professional but also relaxing manner, both at my initial meeting on 19/2/2026 and further meeting, both at Oakham, when my plan was set up.
Any contact by telephone was also dealt with efficiently.
2 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you found our team at Oakham welcoming, friendly and professional. It’s wonderful to know that the information was presented clearly and in a way that helped you feel relaxed during both of your meetings. We’re also glad your telephone contacts were handled efficiently, consistency of care is really important to us, so your feedback means a great deal. Thank you for taking the time to share your experience and for choosing us to set up your plan.
Take care,
Central Co-op Funeral Plans
Lovely staff
Lovely staff, explained everything really well, very happy with the choice would recommend to anyone
2 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your lovely review. We’re so pleased to hear that you found our staff welcoming and that everything was explained clearly. It’s wonderful to know you’re happy with your choice, and we truly appreciate your recommendation. Thank you for taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
The planner she was very professional
The young funeral planner girl forget her name but she had just took on the patch and was very thorough
1 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you had such a positive experience with our funeral planner. Even though you can’t recall her name, it’s wonderful to know she had just taken on the patch and was still able to support you thoroughly and with great care. We really appreciate you taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Very good customer service
Very clear information given and very straightforward thank you
1 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you found the information clear and the whole process straightforward. We’re grateful you took the time to share your experience, and we’re glad we could support you with your funeral planning.
Take care,
Central Co-op Funeral Plans
Emily Braisher was very friendly and…
Emily Braisher was very friendly and professional in explaining and setting up our plans. A pleasure to do business with her.
19 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your lovely review. We’re so pleased to hear that Emily was both friendly and professional while helping you set up your plans. It’s wonderful to know the experience felt clear and straightforward, and that it was a pleasure doing business together. We really appreciate you taking the time to share your feedback.
Take care,
Central Co-op Funeral Plans
Everything explained well
Everything explained well, the whole process was simplified and completed in under an hour.
1 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your review. We’re really pleased to hear that everything was explained clearly and that the whole process felt simple and straightforward for you. It’s great to know the plan was completed so efficiently. We appreciate you taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Emily was fantastic
Emily was fantastic, explained everything, couldn't fault anything, it's just a shame that the cremation is final, me and my wife are very happy with the service we will receive,but not just yet,Thank youfrom Mr and Mrs Carl and Lilian Bell
7 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that Emily supported you so well and explained everything clearly. It means a lot to know you couldn’t fault any part of the service. We understand how emotional and difficult it can feel when thinking about the finality of a cremation, and we’re glad that you and your wife feel reassured and happy with the arrangements in place even if they won’t be needed just yet. Thank you for taking the time to share your experience. Your words mean a great deal to us and to Emily.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you so much for your review. We’re pleased to hear that booking your appointment felt straightforward and that our team’s courtesy and clear guidance helped make the planning process easier. Your feedback means a great deal to us, and we’re grateful you chose our support.
Take care,
Central Co-op Funeral Planning
Matthew was pleasant and knowledgeable…
Matthew was pleasant and knowledgeable and explained the process thoroughly making sure i understood everything.
1 aprile 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that Matthew’s pleasant manner and clear, knowledgeable guidance helped you feel fully informed throughout the process. Making sure families understand each step is incredibly important to us, and your feedback means a great deal.
Take care,
Central Co-op Funeral Plans
It’s close to where I live and the girl…
It’s close to where I live and the girl I seen was so lovely
31 marzo 2026
Risposta di Central Co-op Funeral Plans
Thank you for your lovely review. We’re glad to hear our branch was convenient for you, and it’s wonderful to know that the colleague you met made you feel so well looked after. Your kind words mean a great deal to the team.
Take care,
Central Co-op Funeral Plans
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