I had a suspicious call this morning from someone allegedly from Carrington Dean. I didn't give out any info but called the company myself. I spoke to a lovely gentleman called Mikeal Dhalapah who... Leggi di più
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Scopri cosa dicono le persone
I am suffering with severe mental health and anxiety I was dealing with Antonia noble as I spoke to all different people at the time Antonia is amazing at her job making me feel at ease and... Leggi di più
L'azienda ha risposto
Ian was very helpful when I phoned I did wait aboot 30mins but when I finally got through he was so nice and had a very calming voice. My payment hadn't went through the previous day so he took it o... Leggi di più
Was finally able to pay off my DAS and I had the help from Paul Mowat who made me feel at ease with explaining the process. His clear, professional and understanding manner didn’t go unnoticed! Finall... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.
Carrington Dean
Scritti dall'azienda
- Scotland's Debt Specialists
- We have helped over 45,000 people in Scotland manage their debts
- We provide friendly, non-judgemental advice on all Scottish debt solutions
- We’re committed to offering tailored advice to support each individual customer
Informazioni di contatto
Regent House 76 Renfield St, G2 1NQ, Glasgow, Regno Unito
- 0800 043 1320
- customerservice@carringtondean.com
- carringtondean.com
Nessuna traccia di inviti alla recensione precedenti
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Le persone hanno visualizzato anche

Risposta di Carrington Dean (Scottish Debt Advice)
Trevor!
Trevor was immensely helpful. Helped me understand which creditors were who and helped me out with contact numbers, email addresses and also what to say to get the info I needed

Risposta di Carrington Dean (Scottish Debt Advice)
Brilliant really helpful

Risposta di Carrington Dean (Scottish Debt Advice)
Ishitah Jeebun was very helpful…
Ishitah Jeebun was very helpful customer seevice was great 👍

Risposta di Carrington Dean (Scottish Debt Advice)
Excellent customer service and helped…
Excellent customer service and helped me make my payment

Risposta di Carrington Dean (Scottish Debt Advice)
Great customer service
Very friendly and informative and solved my query very quickly.
Great customer service.

Risposta di Carrington Dean (Scottish Debt Advice)
Lynsey Peter was very understanding and…
Lynsey Peter was very understanding and listened to my concerns and issued. Grateful not to be judged

Risposta di Carrington Dean (Scottish Debt Advice)
Spoke to Gary Mowat on a few occasions…
Spoke to Gary Mowat on a few occasions to pay my monthly payment and it couldn’t have been any easier. Top company, top employees

Risposta di Carrington Dean (Scottish Debt Advice)
Paul Mowat in particular has been…
Paul Mowat in particular has been fantastic. These people genuinely care and want to help and I can not speak highly enouth about Paul and the company as a whole.

Risposta di Carrington Dean (Scottish Debt Advice)
Nicola was very friendly and made the…
Nicola was very friendly and made the whole experience really easy and relaxed.
Thank you!

Risposta di Carrington Dean (Scottish Debt Advice)
How has this company got 4.9
How has this company got 4.9? Go to the Google reviews and you will find out how useless they are.
I am currently on dmp with this company and I have to say after 4 months, I am actually worse off.. your Credit file still gets damaged, missed payments still continously getting reported, call centres abroad, takes ages for an email response... I mean it starts off well but after you are finally signed up and money starts coming up.. it starts to go down hill.. one of my debts just got sold on, when I signed up the debt was at £1233, even after payments its jumped up to £1633(according to comp that bought it), how's that even possible.. I could go on. 0 stars of possible
I am now going to financial ombudsman as this company is useless

Risposta di Carrington Dean (Scottish Debt Advice)
Staff member Peter McKay…
Had a very good interaction when I called, was professional and polite, I rate this company highly and I would definitely recommend.

Risposta di Carrington Dean (Scottish Debt Advice)
Very helpful and quick at answering the…
Very helpful and quick at answering the call, my call was handled very professionally and helped me feel at ease.

Risposta di Carrington Dean (Scottish Debt Advice)
Very helpful and very friendly service
Very helpful and very friendly service

Risposta di Carrington Dean (Scottish Debt Advice)
Great service from Charlene Mullen
Great service from Charlene M at Cardington Dean. Really helpful, informative, and quick to respond.
Charlene Made the whole process stress-free and I never felt judged.
Kind regards Stuart

Risposta di Carrington Dean (Scottish Debt Advice)
Perfect customer service puts you at…
Perfect customer service puts you at ease Martin was more than helpful through all the steps

Risposta di Carrington Dean (Scottish Debt Advice)
Staff very friendly
Staff very friendly, helpful, kind, patient and understanding. Staff are also very approachable. Paul phoned me to advise me that my Trust Deed payments had finished 4 months ahead of the planned date and was advised of how long the closure process takes. Can’t thank the staff enough for all their help.

Risposta di Carrington Dean (Scottish Debt Advice)
Issue solved no problem
Had an issue with my card, Gary was fantastic on the phone everything was sorted within 5/10 mins very pleasant to speak to.

Risposta di Carrington Dean (Scottish Debt Advice)
Great service from Peter
Great service from Peter today! Fast efficient and very helpful.
Very reassuring when going through all details.
Thank you!

Risposta di Carrington Dean (Scottish Debt Advice)
Thanks Kathleen for helping me make a…
Thanks Kathleen for helping me make a payment after my card was cancelled and I got a new one. Excellent customer service and support

Risposta di Carrington Dean (Scottish Debt Advice)
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