Carrington Dean (Scottish Debt Advice) Recensioni 7461

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a suspicious call this morning from someone allegedly from Carrington Dean. I didn't give out any info but called the company myself. I spoke to a lovely gentleman called Mikeal Dhalapah who... Leggi di più

Valutata 5 stelle su 5

I am suffering with severe mental health and anxiety I was dealing with Antonia noble as I spoke to all different people at the time Antonia is amazing at her job making me feel at ease and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ian was very helpful when I phoned I did wait aboot 30mins but when I finally got through he was so nice and had a very calming voice. My payment hadn't went through the previous day so he took it o... Leggi di più

Valutata 5 stelle su 5

Was finally able to pay off my DAS and I had the help from Paul Mowat who made me feel at ease with explaining the process. His clear, professional and understanding manner didn’t go unnoticed! Finall... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per le insolvenze
  2. Servizio di sgravio del debito

Scritti dall'azienda

Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.

Carrington Dean

Scritti dall'azienda

Scotland's Debt Specialists
We have helped over 45,000 people in Scotland manage their debts
We provide friendly, non-judgemental advice on all Scottish debt solutions
We’re committed to offering tailored advice to support each individual customer

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Ryan was decent chat

Ryan was decent chat

8 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Trevor!

Trevor was immensely helpful. Helped me understand which creditors were who and helped me out with contact numbers, email addresses and also what to say to get the info I needed

7 maggio 2026
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Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Brilliant really helpful

7 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Ishitah Jeebun was very helpful…

Ishitah Jeebun was very helpful customer seevice was great 👍

7 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Excellent customer service and helped…

Excellent customer service and helped me make my payment

6 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Great customer service

Very friendly and informative and solved my query very quickly.
Great customer service.

6 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Lynsey Peter was very understanding and…

Lynsey Peter was very understanding and listened to my concerns and issued. Grateful not to be judged

5 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Spoke to Gary Mowat on a few occasions…

Spoke to Gary Mowat on a few occasions to pay my monthly payment and it couldn’t have been any easier. Top company, top employees

4 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Paul Mowat in particular has been…

Paul Mowat in particular has been fantastic. These people genuinely care and want to help and I can not speak highly enouth about Paul and the company as a whole.

2 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Nicola was very friendly and made the…

Nicola was very friendly and made the whole experience really easy and relaxed.
Thank you!

2 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 1 stelle su 5

How has this company got 4.9

How has this company got 4.9? Go to the Google reviews and you will find out how useless they are.
I am currently on dmp with this company and I have to say after 4 months, I am actually worse off.. your Credit file still gets damaged, missed payments still continously getting reported, call centres abroad, takes ages for an email response... I mean it starts off well but after you are finally signed up and money starts coming up.. it starts to go down hill.. one of my debts just got sold on, when I signed up the debt was at £1233, even after payments its jumped up to £1633(according to comp that bought it), how's that even possible.. I could go on. 0 stars of possible
I am now going to financial ombudsman as this company is useless

1 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Good Morning,

Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.

Valutata 5 stelle su 5

Staff member Peter McKay…

Had a very good interaction when I called, was professional and polite, I rate this company highly and I would definitely recommend.

1 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Very helpful and quick at answering the…

Very helpful and quick at answering the call, my call was handled very professionally and helped me feel at ease.

1 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Very helpful and very friendly service

Very helpful and very friendly service

1 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Great service from Charlene Mullen

Great service from Charlene M at Cardington Dean. Really helpful, informative, and quick to respond.
Charlene Made the whole process stress-free and I never felt judged.
Kind regards Stuart

1 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Perfect customer service puts you at…

Perfect customer service puts you at ease Martin was more than helpful through all the steps

1 maggio 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Staff very friendly

Staff very friendly, helpful, kind, patient and understanding. Staff are also very approachable. Paul phoned me to advise me that my Trust Deed payments had finished 4 months ahead of the planned date and was advised of how long the closure process takes. Can’t thank the staff enough for all their help.

30 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Issue solved no problem

Had an issue with my card, Gary was fantastic on the phone everything was sorted within 5/10 mins very pleasant to speak to.

30 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Great service from Peter

Great service from Peter today! Fast efficient and very helpful.

Very reassuring when going through all details.

Thank you!

30 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Thanks Kathleen for helping me make a…

Thanks Kathleen for helping me make a payment after my card was cancelled and I got a new one. Excellent customer service and support

30 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

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