I had a suspicious call this morning from someone allegedly from Carrington Dean. I didn't give out any info but called the company myself. I spoke to a lovely gentleman called Mikeal Dhalapah who... Leggi di più
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Scopri cosa dicono le persone
I am suffering with severe mental health and anxiety I was dealing with Antonia noble as I spoke to all different people at the time Antonia is amazing at her job making me feel at ease and... Leggi di più
L'azienda ha risposto
Ian was very helpful when I phoned I did wait aboot 30mins but when I finally got through he was so nice and had a very calming voice. My payment hadn't went through the previous day so he took it o... Leggi di più
Was finally able to pay off my DAS and I had the help from Paul Mowat who made me feel at ease with explaining the process. His clear, professional and understanding manner didn’t go unnoticed! Finall... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.
Carrington Dean
Scritti dall'azienda
- Scotland's Debt Specialists
- We have helped over 45,000 people in Scotland manage their debts
- We provide friendly, non-judgemental advice on all Scottish debt solutions
- We’re committed to offering tailored advice to support each individual customer
Informazioni di contatto
Regent House 76 Renfield St, G2 1NQ, Glasgow, Regno Unito
- 0800 043 1320
- customerservice@carringtondean.com
- carringtondean.com
4,9
Eccellente
7K recensioni
Nessuna traccia di inviti alla recensione precedenti
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Le persone hanno visualizzato anche
Banking solutions
I have had no problems with the company, they have always been very helpful with any issues that I needed assistance with. Very professional in giving me advice and making me feel reassured that I am getting a positive outcome. Many Thanks.
21 maggio 2026
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Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
K S thanks for your time and the fact…
K S thanks for your time and the fact that you were there to listen and support me . It's good to see someone supporting you when you need the most.
21 maggio 2026
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Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I had missed a payment due to someone…
I had missed a payment due to someone trying to make a payment through my bank. So phoned to make a payment and explain to them. The gentleman that took me through security and gave me advice was very patient and understanding. Hopefully it is all sorted now. Thanks.
20 maggio 2026
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Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Sheik Toraub Was really helpful and got…
Sheik Toraub Was really helpful and got my issue sorted.
19 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Roxanne was very helpful
19 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Martin McGougan was very understanding
Martin McGougan was very understanding, helpful and professional . Sorted out my issue with the minimum of fuss. A credit to your company.
18 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Impossible to get a response
Been trying to get in contact with them now for a week. I’ve emailed twice, filled the contact form a few times, Facebook comment in your page, pm on facebook which was useless as told me to live chat which I waited for an hour (did this twice) called 3times and was on hold for 75mins. Why does nobody actually answer or reply. Trying to get a response is a nightmare. A lot of people on facebook have been saying the exact same thing.
12 maggio 2026
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Risposta di Carrington Dean (Scottish Debt Advice)
Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.
Callum Gray - Exceptional Service
Callum Gray was absolutely fantastic with me today. Been a difficult time losing my father recently but was very compassionate with my current situation and could not do anymore to help. An absolute credit to the company! Thank you Callum
18 maggio 2026
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Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Callum Gray was extremely helpful when…
Callum Gray was extremely helpful when I called. He was friendly, polite, efficient and dealt with my matter quicker than I’d expected. Great company who are very approachable and understanding.
18 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Spoke to Kathleen today about my…
Spoke to Kathleen today about my payment was greeted and helped by such a nice lady, took my payment and details very professionally and a nice manner. Great work thanks
16 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Lovely
Lovely, personable approach.
Kind and patient call.
Thanks very much.
16 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
As always when I have had any reason to…
As always when I have had any reason to contact them regarding any issues I was dealt with in a quick efficient well mannered way and all problems were resolved.
15 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I cannot thank all the team enough for…
I cannot thank all the team enough for their assistance and kind manner in dealing with this matter. I had struggled with managing my debt which had an impact on my health, but felt an instant relief after speaking with the team and establishing a suitable plan. I am grateful for all assistance provided.
14 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Had to change my card details
Had to change my card details. Customers services were so helpful and made it easy. Great service!
14 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Carrington Dean have helped me sleep at…
Carrington Dean have helped me sleep at night. I can finally pay what I can afford. I was also helped during a period of unemployment Roukshar was exceptionally helpful...thank you so much Roukshar and the entire Carrington Dean Team.
1 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Spoke to Nicola this evening to discuss…
Spoke to Nicola this evening to discuss my payments and she was so empathetic and kind. She was professional but friendly and relatable, a credit to the team.
12 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
A great company
Spoke to Kathleen Scott this morning and as every time I have dealt with this company she was kind,compassionate and very helpful.
12 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Great service!
Was finally able to pay off my DAS and I had the help from Paul Mowat who made me feel at ease with explaining the process. His clear, professional and understanding manner didn’t go unnoticed! Finally debt free!! Overall, Carrington Dean have helped me get out of debt and were always very helpful when I had to call them, very grateful for their service!
7 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
D S26
DS
TD 1629044
Good morning, I made a payment on May 1st, 2026, for £338, and I paid through the app, but my payment has not yet been updated. I would like to confirm how many instalment I still need to pay.
Every time I send an email C Dean staff never reply, but if I'm late with a payment I receive several emails in a single day. This is very frustrating, you treat people like crap. I hope everyone stays far away from this company, the communication is awful, they only think about themselves.
11 maggio 2026
Non scritta su invito
Risposta di Carrington Dean (Scottish Debt Advice)
Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.
Risposta di Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
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