Carrington Dean (Scottish Debt Advice) Recensioni 7461

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a suspicious call this morning from someone allegedly from Carrington Dean. I didn't give out any info but called the company myself. I spoke to a lovely gentleman called Mikeal Dhalapah who... Leggi di più

Valutata 5 stelle su 5

I am suffering with severe mental health and anxiety I was dealing with Antonia noble as I spoke to all different people at the time Antonia is amazing at her job making me feel at ease and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ian was very helpful when I phoned I did wait aboot 30mins but when I finally got through he was so nice and had a very calming voice. My payment hadn't went through the previous day so he took it o... Leggi di più

Valutata 5 stelle su 5

Was finally able to pay off my DAS and I had the help from Paul Mowat who made me feel at ease with explaining the process. His clear, professional and understanding manner didn’t go unnoticed! Finall... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per le insolvenze
  2. Servizio di sgravio del debito

Scritti dall'azienda

Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.

Carrington Dean

Scritti dall'azienda

Scotland's Debt Specialists
We have helped over 45,000 people in Scotland manage their debts
We provide friendly, non-judgemental advice on all Scottish debt solutions
We’re committed to offering tailored advice to support each individual customer

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Paul was very helpful and able to…

Paul was very helpful and able to answer my query quickly

29 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Charlene was friendly and helpful

Charlene was friendly and helpful. Resolved my query quickly.

29 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Great service

Spoke to Jacqui McKinnon about a situation that I had about payments was very helpful took the stress off me and sorted the problem right away very impressed with her customer service well spoken and very polite

28 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

I cannot thank Jacqui McKinnon enough

I cannot thank Jacqui McKinnon enough. I was really concerned, as my payment had failed on my trust deed this morning.

She corrected the error, and was very helpful in resolving the matter.

Great customer service overall.

28 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Perfect service

I spoke with Laverne this am , as I had been scammed so had a new card. Therefore payment hadn’t gone through. So updated my details and Laverne was friendly , efficient and it was a pleasant experience.

28 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Phoned for some information about my…

Phoned for some information about my annual review. Spoke with Ishitah Jeebun who was very helpful and made for a very easy phone call.

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Customer service at its best.

Customer service at its best.
I spoke with Peter McKay today and he was so professional, kind and understanding. He explained everything in full and made sure I understood. He even emailed me to let me know what I had requested had been done

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Today I had a call with Martin very…

Today I had a call with Martin very nice young man and helped me out so happy

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Paul is unbelievably helpful and always…

Paul is unbelievably helpful and always there to help and advice the best he can. He has been my advisor for some time now and he is always kind and helpful. Always appreciated.

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Excellent customer service

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Callum was patient and understanding…

Callum was patient and understanding with me today. Great customer service

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Great service

The agent I spoke to was really friendly and efficient and dealt with my issue quickly .

27 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Would like to mention Kathleen Scott…

Would like to mention Kathleen Scott who I spoke to today on phone. She was very helpful and friendly.

24 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Jayalakshmi want thank you so much for…

Jayalakshmi want thank you so much for help understanding and patience with in me try to settle my account early can not thank you enough..God bless

25 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,

Sean – Manager

Valutata 5 stelle su 5

Great and quick service Kathleen Scott…

Great and quick service Kathleen Scott I spoke to was very polite and helpful sorting out my payment issue 5 ⭐️ all round

24 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Great company with good staff

Great company with good staff! Callum Gray was the guy who I spoke with and he was ace got an email to me and sorted my issue straight away.

16 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Excellent company to deal with

Excellent company to deal with , everyone I’ve spoke to on the phone has been polite and helpful. Always make me feel at ease.

23 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Dealt with Charles on a couple of…

Dealt with Charles on a couple of occasions very efficient helpful polite and knowledgeable

23 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Martin was absolutely fabulous a total…

Martin was absolutely fabulous a total delight and so professional to deal with. He really is an asset to your company he went to the extra mile. Thank you 🙏🏽 Martin.

23 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

Valutata 5 stelle su 5

Incredibly caring and inclusive

Absolutely fantastic process was easy and sensitive from start to finish. Paul in the Glasgow office was incredibly helpful and knowledgeable. Would recommend for anyone stuck and doesn't know what to do with debt.

22 aprile 2026
Non scritta su invito
Logo di Carrington Dean (Scottish Debt Advice)

Risposta di Carrington Dean (Scottish Debt Advice)

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com

All the best,
Sean – Manager

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