Every person I spoke to on the helpline was very helpful to solve a tricky problem needing repeated visits. Ultimately problem resolved by the excellent “Dan the drain man”. Worth the monthly fee for... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Leggi di più
Contact centre helpful, servicing is prompt. HOWEVER They don’t leave copies of servicing info and gas safety certificates. You have to ring and chase every document. Useless now that we legally hav... Leggi di più
Light fitting was broken in my daughters room, care club arranged within a week and Darren (electrician) arrived on time as per phone call prior. Happy with the communication and it was replaced quic... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Informazioni di contatto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Regno Unito
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Name of engineer not known
The engineer who came and carried out the work was very good explained every step of the work he was doing in terms the every day man could understand.
He explained what and how various stages of our
problems had manifested over the years of use.
Such a good example of true honest professional trades man.
Excellent Plumber.Polite and clean.He…
Excellent Plumber.Polite and clean.He explained about the job and was curteous.
the engineer was very good exvlined…
the engineer was very good exvlined the proplen and made good
Abdullah was excellent
Abdullah was excellent. Very efficient repair. Explained everything carefully and was very polite.
Arrived punctually sorted our boiler…
Arrived punctually sorted our boiler problem immediately was very polite and explained what the problem was.
Brilliant plumber
It took a long, long time to get through, but when my call was answered, the matter was resolved quickly with a plumber arriving in less than an hour. Brilliant service from the plumber.
Always a quick response
Always a quick response, when we have needed them they have always been there by the next day, their engineers always tell us what the problem is and is usually fixed the same day.
Very good 5star helpful on time and…
Very good 5star helpful on time and always there repairs are amazing. Nice and helpful staff.would recommend to any one who are looking for a plumber
Bank Holiday Leak
excellence , although the problem could not be sorted out on the bank holiday ,it was quickly sorted out on the Tuesday , care bear saves me a lot of stress and always delivers the results.
Outstanding plumber
The engineer (Gufraz) called to tell me he was on his way.
He was pleasant, polite, competent and friendly.
My problem was soon resolved to my complete satisfaction and would readily recommed this company to all seeking a trained and expert plumber.
They are lucky I am giving them 2…
They are lucky I am giving them 2 stars. The Engineer who was very good and the only good bit of the experience,arrived after a four hour and forty minute wait to replace the cold water pipe to our washing machine, it was broken he didn’t have a replacement even after telling customer service that he would need to replace it. They said don’t worry he will have a spare pipe on his van, he then asked me if I knew where he could get one, I didn’t know so he then got. In his van and drove off.
Two hours later he returned and completed the job which took him ten minutes.
All in all about 7 hours total.
A very prompt service
A very prompt service. The plumber who came was nice and the job completed.
Rang in the morning for emergency…
Rang in the morning for emergency plumbing and engineer arrived same day in under 5 hrs. Problem resolved engineer very helpful and quick also left bathroom clean. After care was good too got a call from office to check i was satisfied and happy with the job. Will hughly recommend
Excellent service!
Very prompt - same day! - service. Courteous and efficient engineer. Thank you!
Very friendly & gave good efficient…
Very friendly & gave good efficient advice
Great service
Great service, the plumber was great and good communication.
Beware of Debt Collection if canceled early.
GOOD:Engineer was friendly and efficient on both boiler services.
BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.
They are expensive and I've found the same policy elsewhere for half the fee.
The plumber was fast,friendly and…
The plumber was fast,friendly and efficient.Job well done.
The man came quickly to repair the…
The man came quickly to repair the leak,he was very polite and pleasant to deal with.
Care Club agent spent time in getting…
Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








