I’m disabled so the site was very user friendly and not at all overwhelming or confusing! I would just implement a “double check your order” at checkout as i accidentally bought 2 of the same thing bu... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This Aran-style fisherman knit reminds me of visiting my grandparents in Newfoundland. The cable patterns are traditional, the cream wool is substantial, and it smells faintly of lanolin. Heritage fas... Leggi di più
L'azienda ha risposto
I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying intern... Leggi di più
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After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more n... Leggi di più
L'azienda ha risposto
4,3
Eccellente
56 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Byjuniperlane
Hi Sandrine! Easy, fast, and great value — that's the perfect shopping trifecta! We'd love to see you back for your next haul! 🛍️
Warm regards,
The Juniper Lane Team
Responding to your responses to my…
Responding to your responses to my message: I contacted you several times, but you would not issue the refund. Guess what? Master Card processed the chargeback refund and reversed the charge under the code: 4853. Gross misrepresentation on your part.
26 giugno 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi there, we appreciate you sharing your feedback with us.
Juniper Lane is a Canadian-founded brand and we remain committed to transparency in everything we do. If there are any outstanding concerns you'd like us to address directly, our team is available at hello@byjuniperlane.co.
Warm regards,
The Juniper Lane Team
Risposta di Byjuniperlane
Hi Casey! Glad to hear the ordering process was a breeze — we'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Easy to look at website
Easy to look at website. Friendly people who answers emails
29 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Stephanie! Easy to navigate and a friendly team behind the inbox — that's exactly what we aim for! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Finally a beautiful site for women to…
Finally a beautiful site for women to shop the quality selection and price are amazing, this is definitely my new go to store
30 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Marianne! "New go-to store" — we're so glad you found us! We're thrilled the selection, quality, and pricing hit the mark and we'd love to see you back soon! 🌿
Warm regards,
The Juniper Lane Team
Ordering was easy and the product …
Ordering was easy and the product looks good. We hope that the quality of the boots ordered are as wonderful as pictured. The price is is good and fare. I appreciate that the company makes it convenient with a shipping location in Canada
29 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi there! Easy ordering, great pricing, and boots that caught your eye — that's exactly the kind of experience we aim for! We'd love to see you back next time! 🥾
Warm regards,
The Juniper Lane Team
I like what I saw in the photos but…
I like what I saw in the photos but sometimes important details were missing. I would like to know the material the clothes are made of. As well, I couldn’t find how to size slacks when I wanted to purchase them. Because I haven’t received the articles as of yet I can’t speak to their quality.
29 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi there, we're glad you're considering us! Full product details including material information are available on each listing, and we do note that colours and textures may appear slightly different depending on screen settings and lighting conditions. Our size guides are also available across all styles to help with fit.
If you have any trouble locating any of this information, please reach out to us directly at hello@byjuniperlane.co and our team will be happy to assist you personally.
Warm regards,
The Juniper Lane Team
Variety is the Spice of life
I liked the multiple viewing options for your bathing suits. I also like the variety of choices. The prices were encouraging to purchase more than one suit.
27 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Debbie! Multiple viewing options, great variety, and prices that make it easy to grab more than one — that's exactly the kind of shopping experience we love to hear about! We'd love to see you back for your next pick! 👙
Warm regards,
The Juniper Lane Team
SCAM
**Scam ALERT **
Haven't received the item yet, but shopping was easy, size chart and guide was helpful. The only thing that could be improved was that the estimated delivery was not included in the check-out. Unfortunately, this led to disappointment when I discovered the item would likely not arrive on time (and takes two weeks to ship in Canada). I guess we're so accustomed to faster shipping these days that I was a bit surprised. I did contact them immediately when I saw the estimated shipping time and did get a friendly response. Nothing they can do, but it's nice to hear back from a company.
***UPDATE!*** This company is a scam company—the shoes that I ordered and the shoes that arrived are completely different. They are a cheap mock-up version made with very stinky plastic—my entire mailbox smelled terrible. I’d submit photos if I could—they are laughable.
And of course when I went to email to make a return, the email address is not functional.
25 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Theresa! We're so glad the shopping experience was smooth and that the size chart came in handy — that's exactly what we want for every customer.
We also note your recent update. Juniper Lane is a Canadian-founded brand genuinely committed to every customer's experience, and our product imagery and descriptions are provided to represent each item as realistically as possible. We'd encourage you to reach out to us directly at hello@byjuniperlane.co and we'll make sure your case receives immediate attention.
Warm regards,
The Juniper Lane Team
Thank you for the quick response
Thank you for the quick response. Your clothing is top notch and I’m happy to be a customer of yours.
24 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Liz! "Top notch" — we'll take it! We're so glad the experience has been a great one from start to finish and we're thrilled to have you as a customer. We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Easy to find clothing items
Easy to find clothing items - good pricing - easy to find what I was looking for
27 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Shelley! Easy to navigate and great pricing — that's exactly the shopping experience we aim for! Whenever you're ready to find your next favourite piece, we'd love to see you back! 🛍️
Warm regards,
The Juniper Lane Team
I haven’t seen the product yet but the…
I haven’t seen the product yet but the ordering, free shipping, pricing and payment processes went excellent. Can’t wait to get the shirts that I ordered.
27 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Brad! So glad the ordering process hit the mark from start to finish — smooth checkout, free shipping, and great pricing is exactly the experience we want for every customer. We'd love to see you back next time! 🛍️
Warm regards,
The Juniper Lane Team
Idéal web site
Idéal web site. Very informative. Customer-friendly.
26 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Francine! Informative, easy to navigate, and customer-friendly — that's exactly what we aim for! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Bra that handles a Canadian winter
You know how you go from -25 outside to +25 inside and your body can't decide what temperature it is? This bra handles all of it. The moisture-wicking fabric deals with those heating-related sweats and the seamless design works under layers.
12 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Juliette! From -25 outside to +25 inside — the ultimate Canadian temperature test and it passed! So glad the moisture-wicking and seamless design are working hard for you. We'd love to see you back! 🧥
Warm regards,
The Juniper Lane Team
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