I’m disabled so the site was very user friendly and not at all overwhelming or confusing! I would just implement a “double check your order” at checkout as i accidentally bought 2 of the same thing bu... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This Aran-style fisherman knit reminds me of visiting my grandparents in Newfoundland. The cable patterns are traditional, the cream wool is substantial, and it smells faintly of lanolin. Heritage fas... Leggi di più
L'azienda ha risposto
I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying intern... Leggi di più
L'azienda ha risposto
After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more n... Leggi di più
L'azienda ha risposto
4,3
Eccellente
56 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Byjuniperlane
Hi there! Great value on a wool jacket — that's exactly what we love to hear! Whenever you're ready to add to your wardrobe, we'll be here! 🌿
Warm regards,
The Juniper Lane Team
I ordered three outfits for a family…
I ordered three outfits for a family photo shoot. I am a size medium, but I decided to order large in case things ran small.
The jumpsuit was tight on my 13 year-old granddaughter, but she liked it and I gave it to her. The beach dress was too short.
The eyelet dress was supposed to be a size medium. It had to be a size 2X.
I will never order from this company again.
They responded through Trustpilot claiming that each clothing item had a size chart. Only 1 of the items purchased had a size chart. The rest had no size chart
They invited me to email their customer service. I did so immediately and have been waiting and so far there has been no reply to my email.
Very poor customer service. Makes one appreciate real Canadian companies who stand behind their products.
31 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Ivy, we're sorry to hear the sizing wasn't quite right for you — we understand how important fit is, especially when shopping for a special occasion like a family photo shoot.
Sizing can vary across styles, which is why we always encourage customers to refer to our size guides before purchasing. Full product details including measurements and length information are also available on each listing prior to purchase to help customers make the most informed decision before buying.
If you'd like to discuss your order further, please don't hesitate to reach out to us at hello@byjuniperlane.co and our team will be happy to assist you personally.
Warm regards,
The Juniper Lane Team
Easy shopping experience and great…
Easy shopping experience and great prices
10 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Meagan! Easy shopping and great prices — that's exactly what we're here for! We'd love to be part of many more great finds for you! 🌿
Warm regards,
The Juniper Lane Team
I’m just waiting for my Oder to arrive…
I’m just waiting for my Oder to arrive (I ordered a hour ago) but the customer service has been amazing!!
10 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Isabella! Amazing customer service right out of the gate — we love hearing that! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Shapewear that lets you breathe
Wore this bodysuit under a dress to a company holiday party and actually ate a full meal without feeling like I was in a medieval corset. Smoothed everything nicely but I could still breathe and sit. Revolutionary concept apparently.
24 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Camille! Eating a full meal at a holiday party without feeling like a medieval corset — revolutionary concept indeed! We're so glad it smoothed, shaped, and still let you breathe through the whole evening. Whenever you're ready to treat yourself again, we'll be here! 🎉
Warm regards,
The Juniper Lane Team
Simple and easy to order
Simple and easy to order. I loved the styles and even got a good deal! Would totally recommend.
7 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Cristina! Easy ordering, great styles, and a good deal to top it off — that's the trifecta! We're so glad you'd recommend us and we hope to be your first stop next time! 🛍️
Warm regards,
The Juniper Lane Team
Great customer service
Great customer service. Don’t hesitate to order.
7 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Claire! Great customer service and a confident recommendation — we'll take that! We'd love to be your go-to for what comes next! ⭐
Warm regards,
The Juniper Lane Team
Fabulous Styles
I enjoy shopping with Juniper for very unique clothing styles
6 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Carolyn! Unique styles that keep you coming back — that's exactly what we love to hear! We can't wait to see what you discover next! 🌿
Warm regards,
The Juniper Lane Team
A painful rip-off!
I was taken in by the slick website and ordered 3 pieces of clothing. All the items were poorly made with cheap material, stiff, scratchy or thin slippery. The return process required paying international shipping fees and customs fees to return to China, despite the company having a warehouse in Canada! Those fees amounted to nearly 50% of what I paid for the items. They pushed an alternative of "100% store credit" or "15% refund." Not trusting their quality or business ethics, i took the 15% refund and will never purchase from them again. PLEASE do your research first!
6 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Linda, we appreciate you sharing your feedback and we appreciate you taking the time to do so.
Juniper Lane is a Canadian-founded brand that genuinely cares about what we put out there. We do our best to represent each product as realistically as possible through our imagery and descriptions, and all product details, return information, and associated costs are made available on our website before purchase so customers always know what to expect.
Please get in touch with us at hello@byjuniperlane.co with your order details and our team will look into this for you directly.
Warm regards,
The Juniper Lane Team
byJuniperlane is a scam ! Don't use them.
I waited weeks for a dress that arrived and was very poor quality, so I requested a return. Although Juniper Lane's website stated the company was based in British Columbia, Canada, they instructed me to return the dress to China at my own expense and pay restocking fees. I advised them that I would only accept a full refund. I mailed the dress to China and stayed in contact with the company, but they repeatedly delayed the refund process. Eventually, their website shut down, and I was no longer able to communicate with them. I lost $150 .
6 giugno 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Maureen, we're sorry to hear your experience left you feeling this way.
Juniper Lane is a Canadian-founded brand and we remain fully operational and committed to our customers. Our product imagery and descriptions are provided to represent each item as realistically as possible, and our return policy including all associated costs is clearly outlined on our website prior to purchase.
We'd genuinely welcome the opportunity to look into your case personally. Please reach out to us directly at hello@byjuniperlane.co and our team will be happy to assist.
Warm regards,
The Juniper Lane Team
Silk pyjamas for a treat
After a year of wearing my partner's old t-shirts to bed I treated myself to these silk PJs. The difference is remarkable - I sleep better, I feel fancy, and the temperature regulation means no more night sweats. Should have done this years ago.
24 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Sophie! From old t-shirts to silk PJs — now that's a glow-up! Better sleep, feeling fancy, and no more night sweats — we'd say that's well worth the treat. Whenever you're ready to spoil yourself again, we'll be here! 🌙
Warm regards,
The Juniper Lane Team
I ordered a shirt and it didn’t fit so…
I ordered a shirt and it didn’t fit so they sent me another one for just the cost of shipping ($19.99)and let me keep the other shirt.
5 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Petar! We're so glad our team was able to take care of you — that's exactly the kind of experience we want for every customer. We'd love to be your go-to for what comes next! 🌿
Warm regards,
The Juniper Lane Team
Overall the customer service was very…
Overall the customer service was very positive and timely! Love the dresses I ordered so far :)
5 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Soraiya! Timely customer service and dresses you love — that's exactly the experience we aim for! We hope to see you back for your next great find! 🌿
Warm regards,
The Juniper Lane Team
Onesie for snow days
When Environment Canada issues a snowfall warning I cancel everything and put on this fleece onesie. It's ridiculous, it has a hood with bear ears, and I am living my best life in it while watching the snow pile up. No regrets whatsoever.
14 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Alexa! Okay, this might be our favourite review yet — a fleece onesie with bear ears is exactly the kind of snow day energy we live for too. Stay cozy out there, and we'd love to help you find your next favourite piece soon! 🐻
Warm regards,
The Juniper Lane Team
Risposta di Byjuniperlane
Hi Brenda! We really appreciate you taking the time to call out how prompt our customer service team was — that kind of feedback means a lot to us. We'd love to have you back soon 😊
Warm regards,
The Juniper Lane Team
Easy to navigate
I like the ease of making my order. The clothes look good quality and now unique
2 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Patricia! Easy to navigate, great quality, and unique styles — that's exactly what we love to hear! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
The ordering process is easy & speedy
The ordering process is easy & speedy. Delivery time is kept advisable & prompt
31 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Patricia! Easy ordering and all the information you need available right on our website — that's exactly what we aim for every time! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Selections were just what I was looking…
Selections were just what I was looking for, and discounts made the shopping especially satisfying!
1 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Julie! Finding exactly what you're looking for and saving while you're at it — that's the ideal shopping experience! We'd love to see you back next time! 🛍️
Warm regards,
The Juniper Lane Team
Excellent company to work with
Excellent company to work with. Email quickly back on responses. Clothing appears to be very good quality. Pricing is also quite pleasing. Overall, very happy with all items.
15 luglio 2026
Non scritta su invito
Risposta di Byjuniperlane
Hi Anna Marie! Quick email responses, great quality, and pleasing prices — we're so glad the whole experience hit the mark! We'd love to see you back next time! 🌿
Warm regards,
The Juniper Lane Team
Les vêtements sont originales et très…
Les vêtements sont originales et très beau, les prix sont bas et facile à commander, merci pour le retour rapide de mes questions en français.
1 agosto 2026
Non scritta su invito
Risposta di Byjuniperlane
Bonjour, Manon ! Des styles uniques, de beaux vêtements, des prix abordables et un processus de commande simple : merci pour vos aimables commentaires ! Nous serions ravis de vous revoir la prochaine fois ! 🌿
Cordialement,
The Juniper Lane Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.