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BYD South West Recensioni 

225
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I went to BYD and straight away knew this was the right dealership for me. Both the ladies that work here are amazing, fantastic,made me feel at ease and answered every question I had. I ended up get... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole experience of buying the car was exceptional. Reminded me of the days when you collected a car from companies like BMW and Audi who back in the day made their customers feel special. My spe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had dealings with quite a few of the sales team at BYD taunton, initially it was with Calvin, then we worked with Nas, and then with Kelven and this was mainly due to our urgency in needing to purc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased an Atto 3 Evo from BYD Plymouth and had a fantastic experience throughout. The team were all very friendly and approachable, which made the whole process smooth and enjoyable. A... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivendita di motori elettrici

Scritti dall'azienda

BYD South West brings the world's best-selling electric cars to the region. Industry leaders in cutting-edge battery technology and innovative electric transportation, the growing portfolio of electric and hybrid models are now available to view and test drive at our local dealerships in the South West. Visit our showrooms in Exeter, Plymouth, Taunton and Truro to test drive a BYD car and explore the growing line-up. We offer all finance options including shorter terms and outright purchase, as well as a range of service plans to suit you

BYD South West

Scritti dall'azienda

Technological innovations for a better life

Informazioni di contatto


4,8

Eccellente

TrustScore 5 su 5

225 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,8

Tutte le recensioni

(225)

133 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Everything explained well. A big thank you to Yasmin for answering all my questions.

5 marzo 2026
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Risposta di BYD South West

Hello David,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon.

Best wishes, Freya.

Valutata 5 stelle su 5

Staff at marsh Barton

Staff at marsh Barton, Exeter were extremely helpful. Simon wingfield spent about 3 hours with me assisting me and answering all my questions and took me for a test drive. Very helpful throughout.

21 febbraio 2026
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Risposta di BYD South West

Hello Adrian,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to Simon and the team.

Best wishes, Freya.

Valutata 5 stelle su 5

First class service from point of 1st…

First class service from point of 1st contact with the original enquiry. Fair part exchange valuation and process was smooth and straightforward throughout. Nice little touches when collecting the car which was in pristine condition and a very thorough hand over with explanations and vehicle features fully explained. Top service, would highly recommend and definitely use BYD south west in the future.

6 marzo 2026
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Risposta di BYD South West

Hello,

We appreciate your lovely review in regards to our Taunton dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Pre-loved Seal U DM-i sale arranged by Freddie

Freddie was brilliant. From organising a test drive to finding a suitable car at a sister dealership, then leading me through the buying process and finally doing the comprehensive handover.

24 febbraio 2026
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Risposta di BYD South West

Hello Charles,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Great experience - great service - awesome car

Great experience. Popped in at the end of a long day trying on cars, and browsed the BYD range in the showroom without pushy sales tactics (tbh the cars sell themselves anyway). Chanced upon the Seal U DMi and then explored finances. Refreshing to find a dealer happy to discuss leasing options rather than pushing PCP. Yasmin was superb throughout, even though there were hitches selling our old vehicle privately, and took ages explaining all the controls and infotainment when we picked up our vehicle. Mention to Kirsty too for getting us there. All in all very good

25 febbraio 2026
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Risposta di BYD South West

Hello Ray,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Excellent experience Recommend Jacob

All staff at byd plymouth was very friendly, Jacob who looked after us was very professional explained in detail about the car , no pressure stress free , bought a byd seal u very very happy ,a big thank u to Jacob definitely a credit to the byd branch

22 febbraio 2026
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Risposta di BYD South West

Hello Kara,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Kind Regards, Freya.

Valutata 5 stelle su 5

Amazing customer service

Literally the best customer service I had ever had. Went into browse at cars as I was looking for a new one and waiting for a test drive from another garage. Long story cut short ended up walking out of the door having purchased an Atto 2!

I was welcomed as soon as I walked in the door and didn’t feel pressured at all. Was offered a test drive and the rest is history!

Special shout out to Michael Graham, Simon Wingfield and Kirsty. All knowledgable and lovely people.

I have been recommending BYD Exeter to my friends as well as the cars!

Thanks again.

31 gennaio 2026
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Risposta di BYD South West

Hello Kate,

We appreciate your amazing review in regards to our Exeter dealership and we hope to see you again soon! I will be sure to pass your lovely comments over to Michael, Simon, Kirsty and the rest of the team here at BYD Exeter.

Thank you!

Best wishes, Freya.

Valutata 5 stelle su 5

Our first EV

The staff are friendly and very helpful. Steve and Jacob took time to explain everything to us. We have bought the Dolphin Surf from them and we are delighted with the car.

24 febbraio 2026
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Risposta di BYD South West

Hello Teresa,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Steve, Jacob and the rest of the team.

Kind Regards, Freya.

Valutata 5 stelle su 5

We have recently bought our car through…

We have recently bought our car through BYD Exeter,even though we live in Taunton and the transaction was smooth, professional and our sales consultant ,Simon made sure we are well informed of every detail and that we get our car soon, just as wanted.

9 febbraio 2026
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Risposta di BYD South West

Hello,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

BYD Truro fantastic service

Chicaine did a brilliant job for me , can’t thank her enough. Would highly recommend this dealer

22 febbraio 2026
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Risposta di BYD South West

Hello David,

We appreciate your lovely review in regards to our Truro dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Lovely new car

Good service from Simon, easy and straightforward to purchase. Really happy with the car.

9 febbraio 2026
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Risposta di BYD South West

Hello Keith,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon.

Kind Regards, Freya.

Valutata 5 stelle su 5

I got a great deal on my BYD Seal

I got a great deal on my BYD Seal. I absolutely love it! Best car I have ever owned. Thanks to the expert guidance of Chicaine and Chelsea. Both saved me from buying a Tesla! Phew!!

22 gennaio 2026
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Risposta di BYD South West

Hello Mr Stallard,

We appreciate your lovely review in regards to our Truro dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Great experience at BYD South West

Great experience at BYD South West, smooth, efficient and knowledgeable . No pushy sales tactics, just honesty and transparency.

Freddie is a credit to the team, was a joy to deal with.

Sam

9 febbraio 2026
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Risposta di BYD South West

Hello Sam,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Amazing car salesman not pushy from…

Amazing car salesman not pushy from seeing and experiencing a test drive new car delivered within a week couldn’t of asked more.

14 febbraio 2026
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Risposta di BYD South West

Hello,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

There was very personal approach (by…

There was very personal approach (by Kelven), which was more than helpful when trying to make a big decision. All questions were answered, which is I portent when switching to an EV.

5 febbraio 2026
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Risposta di BYD South West

Hello Rebecca,

We appreciate your lovely review in regards to our Taunton dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

Had such a great experience with Ruth

Had such a great experience with Ruth. She was knowledgable, unpretentious and trustworthy. I’m so pleased with the car I chose (Sealion 7) and would highly recommend to anyone looking for their next car.

9 febbraio 2026
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Risposta di BYD South West

Hello Jennee,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Valutata 5 stelle su 5

The staff were very knowledgeable and…

The staff were very knowledgeable and answered all my questions, however trivial .

29 dicembre 2025
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Risposta di BYD South West

Thank you for your kind words, our team at Taunton will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Keira.

Valutata 5 stelle su 5

Freddie's first!

Helpful, honest and knowledgeable staff, but absolutely no high pressure tactics.
Freddie the salesman made his first sale with us, and he was great, and got fab support from the rest of the team.

Good post-sales follow up.

27 gennaio 2026
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Risposta di BYD South West

Thank you for your kind words, our team at Exeter will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Keira.

Valutata 5 stelle su 5

Excellent staff and car.

From the outset all staff at BYD were friendly, informed and not at all “pushy” ( as are some car sales people). Things were relaxed and the main person we dealt with was Ruth who was very professional, well informed and made the process easy and smooth. The quality of the service was excellent.

5 febbraio 2026
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Risposta di BYD South West

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira.

Valutata 5 stelle su 5

The best

The best
I propose that Mr Kelven be appointed to the next level ,,Sales Manager”
Aurel

24 gennaio 2026
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Risposta di BYD South West

We are delighted to hear your thoughts on your recent experience with our Taunton dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira.

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