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Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I have been an EE business customer for over five years and have never missed a payment. During a recent telephone upgrade, I requested a Pro Max and agreed a price on that basis. A Pro arrived... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Woeful. Signed an EE Business mobile contract with BT specifically for hassle free coverage overseas and have had issues whilst abroad on two separate occasions when phone has stopped working. When yo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni
  2. anche in
  3. Gestore di telefonia mobile
  4. Servizio di telefonia e internet

Scritti dall'azienda

Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

304 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(304)

60 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful

We had problems connecting whilst on holiday due to having not long upgrading phones, a lovely Scottish lady Nadine was fantastic she had us sorted in no time at all felt like an old friend by the time we finished our call. Thanks again Nadine you made our Monday morning with your friendly banter.

8 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Gerald,

We're thrilled to hear your problem was resolved. We'll share your kind words with Nadine and the team. Thank you for taking the time to share this excellent feedback.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol was extremely helpful

Carol was extremely helpful, all sorted in a very straightforward and professional manner. Thank you .

8 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Simon,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Great Experience!

The Team is quick at responding and efficient as always!

8 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Lorena,

Thank you for your kind words. We'll share your excellent review with the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Very helpful

Very helpful

8 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Martyn,

Thank you for your kind words. We'll share your excellent review with the team.

Best wishes,
EE Business

Valutata 4 stelle su 5

Contact with EE

It would have been a 5 if EE didn't make it so difficult to speak to someone. When I eventually got to speak to Nadine she sorted out what I needed very efficiently and politely.

8 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Ian,

We're sorry to hear you had difficulties initially. We appreciate you sharing your experience and we'll share your kind words with Nadine and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol was very helpful in getting…

Carol was very helpful in getting roaming set up abroad.

5 settembre 2025
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Risposta di EE Business

Hi Marc,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Very quick response.

4 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Jason,

Thanks for this excellent review. We appreciate you taking the time to share this with us.

Best wishes,
EE Business

Valutata 5 stelle su 5

Great customer service and sorted out…

Great customer service and sorted out my issue quickly

4 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Rachael,

We're happy to hear that your issues are fixed.Thank you for taking the time to share this excellent review.

Best wishes,
EE Business

Valutata 5 stelle su 5

Great service from the business team

Great service from the business team! Quick and efficient

4 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Alexandria,

Thank you for taking the time to share this excellent review. We're happy to hear that you had a fantastic experience.

Best wishes,
EE Business

Valutata 5 stelle su 5

Excellent service

Excellent service. Carol was amazing

4 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi there,

Thanks for this feedback! We're thrilled you’re delighted with our service. Thanks for your kind words, we'll share this review with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Great customer service - thanks Denise

The customer service advisor Denise was very helpful, friendly and sorted my request out quickly and efficiently.

4 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Susan,

Thanks for your kind words and for taking the time to share this additional feedback! We'll make sure we share this with Denise and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

EE customer service are so helpful the…

EE customer service are so helpful the lady I spoke to Karen was amazing at sorting my problem out I would just to thank her for her support

4 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Shaine,

Thank you for your kind words. We'll share your excellent review with Karen and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Sorted.

Helpful and prompt replies when requested.

3 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Luke,

Thank you for taking the time to leave this review. We're thrilled to hear you had an excellent experience.

Best wishes,
EE Business

Valutata 5 stelle su 5

You are not a number butcabperson

A perfect experience. My call was answered immediately and was handled professionally and empathetically.
This is why I have remained with EE since it was One to One.
Thank You

3 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Basil,

Thanks for this excellent feedback. We're thrilled you've remained a customer and continue to receive outstanding customer service.

Best wishes,
EE Business

Valutata 5 stelle su 5

It was informative and the girl went…

It was informative and the girl went the extra mile to sort out my concerns would have no problem dealing with her again

3 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Brian,

Thanks so much for your excellent feedback. We're thrilled to hear that our colleague went the extra mile and that you were delighted with the service provided.

Best wishes,
EE Business

Valutata 4 stelle su 5

I’ve had issues with EE over the last…

I’ve had issues with EE over the last couple of years, as it seems harder to get my add-ons when I go abroad, and this year I have just got back to hefty bills. I was on the verge of leaving EE. I called Customer Services and luckily for EE a very helpful representative named Carol helped me with the problems and sorted it all out. She was very patient as it took some time to rectify the issues, especially with the roaming. EE can thank Carol for her excellent attitude and helpful service because due to her I have now upgraded my contract again.

3 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Karen,

Thank you for your feedback. We're really sorry to hear about your previous experiences, but we're delighted that Carol was able to resolve things for you this time. We're also grateful that you've chosen to recontract with us—thank you.

We'll be sure to pass on your kind words to Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Really efficient & friendly service

Really efficient & friendly service - well done!

3 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Mark,

Thanks for this feedback. We're thrilled you're happy with our service, we always aim to deliver outstanding customer service.

Best wishes,
EE Business

Valutata 5 stelle su 5

Lovely lady

Lovely lady. Resolved the issue we were having and issued a credit for the incorrect charges. Thanks

2 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Ian,

Thanks for this excellent feedback. We're sorry to hear there were incorrect charges but happy that the issues are now resolved.

Best wishes,
EE Business

Valutata 5 stelle su 5

Good costumer service friendly and very…

Good costumer service friendly and very helpful

2 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Parvez,

Thanks for this feedback. We're thrilled you're happy with our service, we always aim to deliver outstanding customer service.

Best wishes,
EE Business

Valutata 5 stelle su 5

Kul was very friendly and efficient

Kul was very friendly and efficient. She understood the problem and dealt with it quickly and efficiently. Kul was happy to chat about the business and I did not feel pressured.

2 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Linda,

Thanks for this excellent feedback. It's wonderful to know you had a great experience with our team and that Kul delivered outstanding customer service.

Best wishes,
EE Business

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