DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Leggi di più
L'azienda ha risposto
I have been an EE business customer for over five years and have never missed a payment. During a recent telephone upgrade, I requested a Pro Max and agreed a price on that basis. A Pro arrived... Leggi di più
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Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Leggi di più
L'azienda ha risposto
Woeful. Signed an EE Business mobile contract with BT specifically for hassle free coverage overseas and have had issues whilst abroad on two separate occasions when phone has stopped working. When yo... Leggi di più
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Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.
Regno Unito
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Very efficient from the team at EE small business . Seamless and quick .

Risposta di EE Business
I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

Risposta di EE Business
Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.
Your service is a credit to EE
Thanks once again
Mr Irwin

Risposta di EE Business
The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

Risposta di EE Business
All was resolved very quickly and efficiently by Carol

Risposta di EE Business
She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

Risposta di EE Business
Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

Risposta di EE Business
Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

Risposta di EE Business
Quite a complicated change of ownership issue, closing accounts, opening new ones.
Carol at EE sorted it all quickly and professionally with a lovely manner

Risposta di EE Business
Carol super helpful and knowledgable. My query was handled very quickly.

Risposta di EE Business
Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

Risposta di EE Business
Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

Risposta di EE Business

Risposta di EE Business
Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

Risposta di EE Business
Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

Risposta di EE Business
Very helpful and sorted my requests promptly

Risposta di EE Business
Fast replies and very attentive.

Risposta di EE Business
Not only did they action my request seamlessly, they actually listened and made me feel they cared and were interested. Not once did I feel rushed off the phone to get their next call - outstanding customer care!

Risposta di EE Business
Carol was extremely helpful & quickly solved my roaming issue. I also got through to someone very quickly, which was great

Risposta di EE Business
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