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Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I have been an EE business customer for over five years and have never missed a payment. During a recent telephone upgrade, I requested a Pro Max and agreed a price on that basis. A Pro arrived... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Woeful. Signed an EE Business mobile contract with BT specifically for hassle free coverage overseas and have had issues whilst abroad on two separate occasions when phone has stopped working. When yo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni
  2. anche in
  3. Gestore di telefonia mobile
  4. Servizio di telefonia e internet

Scritti dall'azienda

Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

304 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(304)

60 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I actually got to communicate with a…

I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

17 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Dave,

Thanks for this excellent review & your kind words. We're thrilled to hear you had such a positive experience and we'll share your kind words with Chris and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol Outstanding customer service

Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.

Your service is a credit to EE

Thanks once again

Mr Irwin

16 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Mr Irwin,

We appreciate your kind words. Thanks for taking the time to leave this excellent review. We'll share your feedback with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol an outstanding operative.

The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

15 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi James,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

She has a very friendly voice and was…

She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

12 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Simi,

Thanks for this excellent review and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol was very helpful and…

Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

11 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Ray,

Thanks for this excellent review. We're thrilled to hear you had such a positive experience and we'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 1 stelle su 5

Incapable of turning warm business into customer

Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

9 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Richard,

We’re sorry to hear about your experience. We’d be happy to investigate this further. If you could reply to our request for further information, once received, we’ll do our best to support you.

Best wishes,
EE Business

Valutata 5 stelle su 5

Quite a complicated change of ownership…

Quite a complicated change of ownership issue, closing accounts, opening new ones.

Carol at EE sorted it all quickly and professionally with a lovely manner

11 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Mario,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol super helpful and knowledgable

Carol super helpful and knowledgable. My query was handled very quickly.

11 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Robert,

Thanks for this excellent feedback. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol @ EE Business

Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

10 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Clarkson,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

EE adviser Carol

Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

10 settembre 2025
Non scritta su invito
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Risposta di EE Business

Hi Tracey,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Helpful in changing admin

Helpful in changing admin

10 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Angie,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol was very helpful and…

Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

9 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Robert,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol was excellent

Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

9 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Claire,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Good Customer Service

Very helpful and sorted my requests promptly

9 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Tom,

Thank you for your feedback. We'll share your feedback with the team.

Best wishes,
EE Business

Valutata 5 stelle su 5

Not only did they action my request…

Not only did they action my request seamlessly, they actually listened and made me feel they cared and were interested. Not once did I feel rushed off the phone to get their next call - outstanding customer care!

9 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Lucia,

We're thrilled to hear your problem was resolved. Thank you for taking the time to share this excellent feedback.

Best wishes,
EE Business

Valutata 5 stelle su 5

Carol was extremely helpful

Carol was extremely helpful & quickly solved my roaming issue. I also got through to someone very quickly, which was great

9 settembre 2025
Non scritta su invito
Logo di EE Business

Risposta di EE Business

Hi Ethan,

Thanks for this excellent review. We'll share your kind words with Carol and the team.

Best wishes,
EE Business

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