Buffaloex Recensioni 

One of the worst companies I've ever dealt with. They don't deliver and make excuses that telephone wasn't answered, but they never even came or phoned. Nobody responds to e-mails or whatsapp messages and the telephone does not get answered ever. An alternative should be provided by Temu and Shein!!

I order a package from Temu
Buffalo did not deliver my package. I email them, whatsupp them. No reply. I called them 3 times and ws each time 15min on the line. With every call I had to wait. The delivery information show that the package was delivered but with no signature. This is a huge concern as it an only mean one thing that my package was taken. In the same breath, Buffalo deliver another package of a client staying in another province, Brixton which is quite far from Middelburg Mpumalanga. How on earth do they drop a package with a Brixton address at my address? This clearly show that they don't care. Maybe they decided to take my package for themselves and give someone else package to me. The drivers don't even call a client when delivering. It seems that it to much of a effort for them!!!!!!! Buffalo can not be trusted at all. This is my third time that I have to make several calls to Buffalo to trace a package
They are taking days before delivering.

Worst logistics company to have spawned in south africa.
When someone wants to do business with you, you need to bend over backwards for that client. Right? Well buffaloex doesnt care about potential business, you call them and leave a message with the receptionist and you dont receive a call back. Then you call again multiple times, and you still get ignored. No one ever calls you back. You send emails to them, zero replies. Very nice. Not to mention how stupid, incompetent and rude the receptionist is.
Definitely a mickey mouse company.
Stay far away from them.

SCAM!!!! It’s been 3 months still waiting for my parcel. No reply to my emails,Whatsapps, numerous phone calls. PATHETIC SERVICE

Under no circumstances deal with this group. They should get zero stars. Even better a negative 100 star.

First, they took 3 weeks to get the parcel to me. They are doing a delivery on behalf of "Reliable stores". Which is far from reliable. When I started to send emails to Reliable Stores about not receiving my package then suddenly this courier services called Buffalo woke up and wanted to deliver quickly.

Yesterday they claimed that they phone me, but they have their delivery address. Security confirmed that they were not at our complex. I am a caretaker that is always at the complex. My stepson is also at the complex. Security is at the gate full time.

This morning, I confirmed with the driver my address again. I also included my location via WhatsApp. I have proof of such communication. Security was informed to block them at the gate and to accept the package on my behalf. Again, no delivery. For the second time.

Then they came later with another excuse. They phoned me and I was not answering. I confirmed that they were not even at the complex with security. Now they want to charge me again. For no delivery.

We also verified the security cameras. They were not at the complex at all.

Please people stay away from this group. There are many companies out there that can provide a service. These guys are ****mers. They have no clue about the word service delivery. They are ducking and diving with this package and they are probably in cahoots with the company called "Reliable stores". They have no package, and this is probably why they are having all of these excuses.

this is the worse company anyone can ever use, so unreliable, bunch of liars, rude delivery guys. I have been waiting for my order since last 2 weeks, paid my tax and waited till today nothing. Shein needs a new logistic company to use because these are useless, incopentent liars.

I have received a message to make payment on my courier fees and it went off twice now I'm trying to get my refund but this useless company don't awnser emails or phone calls not to mention a WhatsApp that is not even responding to your questions

This company doesn't reserve a single star and should receive a zero rating!
It is impossible to reach them by telephone. Their number has changed and when I phone the new number, I am told that I'm number five on the waiting list. This happens five times in a row every time and then the line goes dead.
When I phone the cell number given on their website a spam message appears on my mobile phone screen. Again, no response.
I submitted the following details via email, but received an electronic answer stating that the order number isn't recognised.
Order number: BUFZ6021066220YQ
Skipper Reference number: BG-2402195ETR1SQG2P
NEFDBANK Reference Number: 4NNBPX.
VAT AND IMPORT DUTY PAYMENT OF R80-02 was done on February 29th.
Where is my parcel????????

I am still waiting for my parcel after paying the VAT and import duties two weeks ago.
This company doesn't deserve to do business on the Internet or anywhere on the globe if this is the way they treat their customers.

I’m gonna stop buying from Shein if it means I am forced to deal with Buffalo. They are the worst.

Dishonest liars! I work from home, I'm always home. Yet Buffalo will always lie saying my collections are canceled because they made 3 attempts to contact me. Absolutely bull!!! Zero calls, sms, whatsapp, nothing. No one ever contacts you, the drivers are just lazy and lie saying they have tried to collect. I'm sitting with 3 parcels I'm battling to return to Shein since Nov2023! Almost 3 months of fighting with Buffalo, which is useless. Unfortunately I'm done with Shein until they get rid of Buffalo. Shein needs to wake up and see how awful Buffalo is and stop employing these useless, pathetic lazy LIARS!

This is a very bad company With very bad service Shein should just use the other companies. I am sitting at work the whole day only to get message saying they attempted to deliver my package 📦.

I have a package that has been at the warehouse for more than 72hours and no information has been updated on the tracking site, when I request a live chat no one can assist me and when I ask questions the agents end the chat and I have to start from the beginning again.

Since 04 December I have been requesting my refund from Buffalo After paying them double costs for my delivery Due to first payment apparently not received They request for their banking details and their POP But when making use of their online link neither of those are available So now they have robbed me of double courier fees I have send numerous emails where they keep on requesting the same information over and over and over again This is quite frustrating and VERY poor service!!!!!

42 MAILS AND 32 CALL LATER AND STILL WAITING AS THEY SAID MY ADDRESS OF 7 YEARS IS WRONG ACCORDING TO THEM YET I HAD DELIVERIES FROM THEM ALOT. THEY HAVE THE GEO SUBURB CODE WRONG. THEY AS DUMB AS A BRICK

I have never been angry and disappointed with company like buffalo.. Last week Saturday on the 6th Jan I got a message that I requested a reschedule and I kept quite that time they have never called me today again I received the same message.. The sad part is I have been calling buffalo since on Monday the 8th Jan with no luck on parcel telling me I will get my order before the end of week . I called yesterday telling me today on Saturday today I get annoying messages that I requested a reschedule... how on earth will I request a reschedule if I have been calling wanting my clothes mare entlek buffalo e re tlwaela masepa

If I could give them 0 star i would,
Very incompetent service provider. I paid for my parcel on the 2nd of Jan, its now the 9th Jan 2024. They still say they have not received it. I email it to them as a "PDF" format several times, but still they will send a response saying, "please send POP as pdf format"
Like what the hell do they need... So frustrating and disgusting service. I tried their whatsapp helpline its even more pathetic...

I have never hated a courier company like Buffalo. I don’t understand how they are still in business. They are horrible. 3 of my orders were supposed to be delivered and every time they get returned with literally the most nonsensical reason ever. Is there a way we can make this company take responsibility with their bad service. I’m so hurt.

Waiting for a shein order but buffalo keeps sending me update emails with the incorrect delivery address, tried calling them, the whatsapp doesn't get answered. Have sent multiple emails with regards to this, got a response saying it will be resolved yet i still received another update email yesterday showing the incorrect address. It's almost impossible to get hold of anyone from buffalo. Absolutely horrendous customer service

I paid tax using their Credit card link.
Automatic reference, which means you cannot add your own reference. I have sent the traceID several times and Buffalo Logistics refuse to honour their agreement.
They are so incompetent, they keep asking for a POP which is only linked to EFT and not credit card. This is the most incapable delivery service I have ever came across.

Very poor service address on shein not the same address in their database been a month now order still not received