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Valutata 1 stelle su 5

***SMS SCAM*** Buffalo send scam SMS steal money from regular south African people. Scammers have direct knowledge of customers information they have been compromised.

Valutata 1 stelle su 5

Hi im not satisfied with your delivery guys. i bought presents for my grandkids birthday friday and did put my new number on shein but buffalo used my old number and they returned my package to buffal... Leggi di più

Valutata 1 stelle su 5

WORST LOGISTICS EVER. NO CALL BACK, ONLYT EMPTY PROMISES AND THEY DONT GIVE A CRAP - STILL NO PARCEL NO FEEDBACK ONLINE NO RESPONSE PHONE CUT OFF AND EVERYTIME ANOTHER AGENT - I DONT KNOW WHAT TO DO... Leggi di più

Valutata 1 stelle su 5

NO STARS!!!!🤢🤮🥀 On behalf of all South Africans (according to google reviews) I'm BEGGING YOU BUFFALO LOGISTICS to let us choose OTHER delivery companies OTHER THAN SKYNET OR COURIER X? I BEG Y... Leggi di più

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Pessimo

TrustScore 1.5 su 5

209 recensioni

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1,3

Tutte le recensioni

(209)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Have been trying to get a refund

I have been trying to get a refund for a double payment for import duty tax since April 2024 for the amount of R760.99. I have sent numerous emails including the form that needs to be filled in as well as my bank statement showing the double payments.
Seems like the emails sends an automated reply with no follow up

28 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Worst delivery company I have ever…

Worst delivery company I have ever experienced, delays for delivery, a lie stating I requested a change to the delivery date, and rude responses to my emails, or they were simply ignored..
Stay away from them..

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Three Times Lucky

Ordered shein three times and each time I was put with Buffalo and I can honestly say it has been a stress-free experience each time, they do what they need to do and the one time I had a question and called, they answered and helped without hesitation. Currently waiting on my third order to be delivered and they keep their tracking up to date and im excited to get the deleivery!
After my current dealings with one if the couriers I got through bash, You can honestly be happy if you get buffalo logistics. If I could choose a logistics and courier company to work with everytime i made an order anywhere, it would definitely be Buffalo

26 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

What a rubbish courier service

What a rubbish courier service. They took my parcel then they told me it was destroyed by custom. You cannot get a straight answer from them or Temu. I'm disgusted by their service. Keep my items i hope you are happy. Dispicable human being stealling from hard working people.

3 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

The worst experience ever

The worst experience ever. I've been waiting for my package from 5th November. My package went back why I don't understand cause I've been using the same address. Their communication platform is useless. I don't know what to do to get my package!!!!

20 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I am very much disgusted by Buffalo…

I am very much disgusted by Buffalo services have been damn told that the courier is out to deliver my order BUFZA6LL46429J4YQ and then claims he's returning my order without even calling me the whole bloody day. This company is nonsense because at first they were telling me delay of flights and then now l get this. Nonsense man

25 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Don't use this company

They can't seem to get anything right, their core business is logistics but they don't seem to understand that. The worst communication of any courrier service. Please avoid at all cost

25 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

They should change to ‘they deliver…

They should change to ‘they deliver disappointment because this company is very incompetent.lm tracing my parcel and l can’t find it.l called support and they told me to go on my app.They are very rude also!!!!!……….after paying so much customs you also have to wait 😭😭mmxxxx

19 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY!!!!!

This is the worst experience known to man or beast. Beyond a joke! 5 mails on average I had to send a day sometimes receiving an automated response, other times nothing. Stay away from anything to do with these Muppets. Customer service does not exist. If you order a service through them expect an update in 2032.

I had ordered a few items for my sons birthday off SHEIN, who uses these muppets. I wont be ordering anything off SHEIN again because of this.

18 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Worst service ever

Worst service ever! It's near impossible to get in contact with an actual human being. And if you do, they outright lie to you! Doesn't respond to emails. WhatsApp service is useless. Information about tracking changes and extends waiting period by the hour. South African postal service is faster than Buffalo!! I wish Shein would get rid of them as a courier option

15 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Awful service

Awful service, courier delivered it to wrong address. They were supposed to deliver it to my house and the courier deliverd it to our local pharmacy because he was to lazy to call me because he was confused about where I live. I called the agent and they did not help at all, nor did they call back when they said they would. Thankfully I know the lady who works at the pharmacy and got my package, no help from buffalo whatsoever. Very disappointed.

13 novembre 2024
Non scritta su invito

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