well had a zero knowledge of FOI, bit like a rabbit in the headlights Darren and Lauren at Breakthrough Communications were fabulous, put me at ease and took me through the process step by step, thank... Leggi di più
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I found this a very useful meeting, having picked up some good tips! Particularly the free photos/design anything with Pexels and Canva.com. I do have to produce posters for our notice boards... Leggi di più
The guys are really helpful, nothing too much trouble. As a result of taking on their ideas about Facebook Live etc, we broadcast our meeting on Monday Night and many of our residents listened in and... Leggi di più
The team at Breakthrough Communications are fantastic. Booked me in quickly and with no fuss and quick at responding. Darren was extremely knowledgeable and helpful, got to the point and provided me a... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are specialists in helping parish and town councils engage and communicate with their communities.
Informazioni di contatto
Mocatta House, BN1 4DU, Brighton, Regno Unito
- 01273 282111
- hello@breakthroughcomms.co.uk
- breakthroughcomms.co.uk
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Really helpful guidance and offering…
Really helpful guidance and offering time to us even when really busy. Clear legal advice and support in wording and response. Thank you.
Freedom of Information
This is the second time I have used this service and on both occasions I received prompt help and advice on with my question.
Supportive and Informative
Very helpful, knowledgeable representative. Supportive and clear in his advise. Thank you.
Support exceeded expectations
The advice and guidance from Darren, Head of Data Protection exceeded my expectation. The Service from Breakthrough Comms, a NALC support partner, was excellent. The online meeting gave me an opportunity to further explain the issue and Darren followed this up with a comprehensive advice note which was brilliant.
Quick, accurate and helpful.
A quick, accurate and full reply. Thank you.
Prompt help when needed
Accessed through County membership prompt response which enabled prompt answer to enquirer.
Very interesting and informative AI training sessions led by an excellent speaker
Fantastic training session on AI for Council Communications and Community Engagement. Really recommend this engaging and thought provoking training opportunity to any local council considering implementing AI into their organisations.
I gained plenty of useful hints and tips and best practice recommendations. Daniel Purchase really is an engaging speaker and very knowledgeable on the subject matter.

Risposta di Breakthrough Communications
Breakthrough Communications are really…
Breakthrough Communications are really helpful, easy to get hold of and easy to talk to.
The advice they give has been tested recently and has stood up to that test, so I have absolutely no hesitation in recommending them. We certainly feel a sense of comfort knowing they are available for any unexpected issues.
Had a brilliant training session with…
Had a brilliant training session with Darren on Freedom of Information requests. A hugely helpful session where a boring topic was made engaging and interesting. I now feel much more confident and knowledgeable when dealing with FOI requests! Would highly recommend
Clear high quality advice
Clear high quality advice on GDPR from someone who knows what they're talking about.
Engaging with young people
Found the subject really interesting, enjoyed the interaction with other 'councillors' and the delivery of course was well researched and interactive.
Incidentally I had joined the course previously at a later time (my fault entirely) but was allowed to 'retake' FOC which was very generous and discovered that Daniel had taken on board points from the first time and learnt from them which, as a retired teacher, I found really impressive!
Support with FOI
Really useful you were proactive in sending something out when you realised an issue was affecting numerous councils. It hadn’t occurred to us to contact you until that came out and reminded us we subscribe! The briefing was useful context ahead of our 1:1 discussion about our individual situation. The advice and guidance was clear with legal precedence used to demonstrate how to approach the matter.
One on one zoom with Darren
One on one zoom with Darren. Which was informative and will lead to changes in our provisions.
Really helpful
Really helpful
Really simple process to book an appointment and the advice received was extremely helpful. I would definitely use the company again.
The guidance we received during a support session
The guidance we received during the support session was really useful and helped us to manage the issue we were dealing with. Many thanks to Darren for all his help
Helpful, knowledgeable, professional. All round, a fantastic team
The team at Breakthrough Communications are fantastic. Booked me in quickly and with no fuss and quick at responding. Darren was extremely knowledgeable and helpful, got to the point and provided me answers within minutes, which would have taken me hours/days to research online. I learnt so much in a 30 minute zoom call, so thank you. If you need guidance or advice in relation to FOI's or GDPR like I did, these are the guys to go to! Thank you Breakthrough Communications.
Expert help
The session with Darren was extremely helpful and I have been able to construct a reply to the FOI.
5-stars
5-stars! Thank you Darren for steering me through the muddle relating to a recent SAR with great knowledge and enthusiasm. All very much appreciated.

Risposta di Breakthrough Communications
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