Outstanding service from the driver PAUL. Could not fault this experience and he was polite and courteous throughout our collection. He is an ambassador for Brandon Tool Hire.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We recently placed a large order to fulfill our company needs. Gary and the team at Sutton Road, worked hard to make this happened and kept open and clear communication throughout the process. On deli... Leggi di più
L'azienda ha risposto
Good price, staff gave good instructions on how to use the equipment and extra tips. Equipment functioned well. Didn't use all sanding paper & dust bags and was easy to get a refund when returning the... Leggi di più
L'azienda ha risposto
What has happened to this company?? They used to be very helpful. After many years trading, we are now advised we have to wait 2 weeks to open an account before being able to hire a tower. No good f... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informazioni di contatto
72-75 Feeder Road, BS2 0TQ, Bristol, Regno Unito
- 0345 604 5337
- brandonhirestation.com
4,3
Eccellente
11.773 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brandon Telford - complete transformation!
I needed a heavy duty floor sander for a new screed floor of about 200 sqm. It had been a while since I hired from Brandon Tweedale.
The change in the branch was immediately apparent as I walked in. The counter had been reconfigured and the shop floor was no longer littered with kit and debris.
My comments on the visible transformation were well received by Mark the manager. But there was more to come.
Knowing little of the job or tools in hand, Mark and his staff provided with with all the necessary information and advice and I left with the right tool and a working knowledge of what to do.
I had problems with the site electric supply and again I received immediate and accurate advice (namely a 10Kw generator, not available right then from Brandon so they recommended another company where I could hire one.
Extending the hire period was done with a simple phone call and the off hire process was swift and professional.
The whole traction was a breath of fresh air in an industry that can often be dull and disinterested.
Thank you Mark & Crew.
24 novembre 2025
Non scritta su invito
Risposta di Brandon Hire Station
Hi William, thank you for this thoughtful and detailed review about your recent experience with our Telford Tweedale branch. Your positive comments about the improvement of the branch interior and your kind feedback concerning the helpful and accommodating service from Mark and the team are greatly appreciated. Thank you once again, and we hope we can support you in future. Kind regards, the Brandon Hire Station team.
First class service from such a…
First class service from such a friendly team . Shout out to Andy who was so helpful .
6 novembre 2025
Non scritta su invito
Risposta di Brandon Hire Station
Hi Anthony, thank you for your positive review. It's great to know that you received first class service from Andy and the Stevenage team. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Good customer service
Good customer service, friendly and helpful. There was an issue with the availability of equipment which was not the fault of the local staff. They did their best to rearrange our booking as smoothly as possible.
24 ottobre 2025
Risposta di Brandon Hire Station
Hi Rebecca, thank you for your feedback about your recent hire. We apologise that there was an initial delay with the product availability and for the inconvenience this caused for you. However we're glad to hear that you found the Cardiff Roath team friendly and helpful with getting this rearranged for you. Kind regards, the Brandon Hire Station team.
Lovely friendly service
Lovely friendly service. Very considerate of my needs. Thanks for your help.
31 ottobre 2025
Risposta di Brandon Hire Station
Hi Patricia, thank you for your kind review. We're glad to hear that our team provided friendly and attentive service during your hire. Kind regards, the Brandon Hire Station team.
Avoid at all costs
Avoid at all costs. I hired a floor sander which has been incorrectly repaired with the wrong bolt in the main drum, which flew out of the machine within the first meter of use. Customer service, apart from the nice guy who eventually collected the machine after a string of ignored emailed and phone calls with advisers who didn't seem to know what was going on, or care, has been non existent.
Emails to them since have simply been ignored.
I still haven't received a refund, let alone any sort of apology, so now looks like I will have to further waste my time and money on court action. In the end I used HSS in Braintree who couldn't have been more helpful.
30 ottobre 2025
Risposta di Brandon Hire Station
Hi Steve, thank you for making us aware of this. We apologise that you have not heard back from us concerning this issue. We have passed your review on to our customer service team to investigate this for you as a matter of urgency. Kind regards, the Brandon Hire Station team.
Excellent service really clear website…
Excellent service really clear website and fast delivery and great customer service. Would highly recommend.
29 ottobre 2025
Risposta di Brandon Hire Station
Hi Andrew, thank you for your positive review and recommendation. We're pleased to hear that you received excellent service from our team and were happy with our hire process. We hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Well done Brandon Hire
Everyone was very friendly and happy to help. The process for booking, collection and return was very easy with no unnecessary red tape
28 ottobre 2025
Risposta di Brandon Hire Station
Hi Nikki, thank you for your positive review! It's great to know you received friendly and helpful service from our team, and found our hire process easy. Kind regards, the Brandon Hire Station team.
Risposta di Brandon Hire Station
Hi Colin, thank you for your review. We're happy to hear that you had a good hire experience and were pleased with our pricing, service and communication. Kind regards, the Brandon Hire Station team.
Easy & reliable
Answered the phone quickly. Gave useful advice. Pricing was clear. Collection & return easy. The complete opposite of another hire firm in Northampton that had let me down at the last minute. I’ll be using Brandon Hire in future.
30 ottobre 2025
Risposta di Brandon Hire Station
Hi Deb, thank you for your positive review. We're pleased to hear that you found our service easy and reliable and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Absolutely hopeless from start to…
Absolutely hopeless from start to finish.
Didn't complete order
Wouldn't accept off hire in alternative location
Still awaiting refund
29 ottobre 2025
Risposta di Brandon Hire Station
Hi Daneil, thank you for bringing this to our attention. We have passed your details on to our team to investigate this for you now. Kind regards, the Brandon Hire Station team.
really good firm to deal with
really good firm to deal with, good pricing, clear communications, v helpful staff (including delivery guys) and on time. can't really fault them !
cheeres
28 ottobre 2025
Risposta di Brandon Hire Station
Hi Stuart, thank you for your review! We're pleased to hear that you were happy with our pricing, communication and the helpful service from our teams. Thank you again for hiring with us and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Great experience to hire from
Friendly staff and equipment ready for collection when it was supposed to be.
29 ottobre 2025
Risposta di Brandon Hire Station
Hi Andrew, thank you for your 5-star review. We're delighted to hear that you had a great hire experience and found our Norwich team friendly and efficient. Kind regards, the Brandon Hire Station team.
Machine arrive in a poor condition
Machine arrive in a poor condition, the throttle dropped off during first use and the hight adjuster was broken apart from that all was well.
The machine was collected and a repair undertaken and returned.
22 ottobre 2025
Risposta di Brandon Hire Station
Hi Ed, thank you for your review and highlighting your experience. While we are glad this was rectified, we apologise for the inconvenience the initial issue caused for you. This does not meet the high standards we expect to deliver and we will take your comments on board. Kind regards, the Brandon Hire Station team.
Risposta di Brandon Hire Station
Good afternoon, thank you for your positive feedback. We're glad to hear that you had a great hire experience and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Risposta di Brandon Hire Station
Hi Domhnall, thank you for your review! We're pleased to hear that our team provided friendly and helpful service and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Quality Tools and Efficient, Courteous Service
Quality tools/machinery/gear, and great service from the guys at Brandon Hire. The order was ready for collection at the booked time, and was easy to arrange with the booking and subsequent issuing of paperwork. The team were helpful and efficient.
21 ottobre 2025
Risposta di Brandon Hire Station
Hi Mark, thanks for your positive review. We're pleased to hear that you received helpful and efficient service from the team and were happy with the quality of our tools. Kind regards, the Brandon Hire Station team.
Quick and Easy
Collection and return of a step ladder was prompt and easy. It didn't take long which was important.
28 ottobre 2025
Risposta di Brandon Hire Station
Hi Barry, thank you for your review of our Long Eaton branch. It's great to hear that you had a positive hire experience and found our collection process quick and easy. Kind regards, the Brandon Hire Station team.
Excellent service and equipment
Great service & equipment was clean and in good condition
28 ottobre 2025
Risposta di Brandon Hire Station
Hi Edward, thank you for your feedback about your recent hire. We're pleased to hear you received great service from our team and were happy with the condition of the equipment. Kind regards, the Brandon Hire Station team.
Delivered on time
Delivered on time, almost brand new staircase scaffolding. Picked up on time. Great experiance!
28 ottobre 2025
Risposta di Brandon Hire Station
Hi Arkadiusz, thank you for your review! We're pleased to hear that you had a great hire experience and were happy with our delivery service and the scaffolding. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Great friendly service at a very…
Great friendly service at a very competitive price. Would recommend 👍
27 ottobre 2025
Risposta di Brandon Hire Station
Hi Carl, thank you for your review. We're pleased to hear that you received friendly service from our team and found our pricing competitive. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.