Impeccable Customer Service and a specific shout out to Kathryn for her help through my order. Whilst I hope that they move away from Evri as I know a lot of us would rather pay a slight premium for r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My package went missing, and not one person has bothered to respond to me from Blu Light. I have been trying endlessly via calling them (no one picks up) and emailing them (no one responds), even thou... Leggi di più
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I’ve got to be honest. This is the best customer service I’ve had. After already purchasing a pair and having some issue with them the customer service team reached out instantly and offered a refund... Leggi di più
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Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed. After posting the above review was contacted by customer care a... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Here at Blu, we understand the importance of keeping your eyes protected while staying in fashion. With our latest collection of the most popular styles around the globe, there will be always be a pair to suit both your look, and your sleep schedule.
Informazioni di contatto
4,0
Molto buono
94 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered the Roman silver blue light…
Ordered the Roman silver blue light glasses but got send the wrong ones. Emailed costumer services and got it rectified very fast.
Very happy with my purchase, will gladly order again 😊
23 novembre 2024
Non scritta su invito
Risposta di Blu Light Glasses
Thank you very much for your 5* review - glad it was rectified
Risposta di Blu Light Glasses
Thank you for your 5* review
Excellent service and glasses A+++
15 ottobre 2024
Risposta di Blu Light Glasses
Thank you very much for your 5* review
Seriously disappointed with the quality…
Seriously disappointed with the quality at this price
3 giugno 2024
Risposta di Blu Light Glasses
Thank you for your review. If you feel these glasses are not suitable please feel free to return them. Please contact us for further information. Best wishes Mary@Blu
Blue light blocking glasses
Recently bought some blue light blocking glasses. Were really good for the first week but broke in the second week. Very disappointed.
After posting the above review was contacted by customer care at blu. who are sending out replacement glasses. 👍 exceptional customer care.
8 maggio 2024
Risposta di Blu Light Glasses
Thank you for leaving a review. I am sorry your glasses have broken - we will contact you immediately to rectify this.
Arrived quick
Arrived quick, sturdy glasses and work great when working on the laptop at night.
6 giugno 2024
Non scritta su invito
Risposta di Blu Light Glasses
Thank you very much for your time in leaving the 5* review. We are very pleased you like our glasses and please spread the word. Many thanks again.
Horrible quality of cases and glasses
5 aprile 2024
Risposta di Blu Light Glasses
Thank you for your feedback - I see from previous correspondence you were not happy having to pay the return postage. We do apologize for this but it is in line with our competitors and helps to keep costs down. I am sorry you feel we did not give 100% customer satisfaction. Your account has now been refunded.
Good quality blue light glasses- better…
Good quality blue light glasses- better than others. Great service too
5 marzo 2024
Risposta di Blu Light Glasses
Thank you very much for your 5* review - we appreciate it when customers take the time to review our glasses. Dont forget to use the discount code when you next order a pair of Blu Light Glasses - thank you from the team
Risposta di Blu Light Glasses
Thank you very much for your 5* review. Our customer support team always appreciate positive feedback.
Great service glasses look great and so…
Great service glasses look great and so a good job. I got a pair for both me and my son and use them all the time.
12 dicembre 2023
Risposta di Blu Light Glasses
Thank you very much for your 5* review - We do appreciate positive feedback
They are nice but a bit flimsy
They are nice and the lenses are really good. I can’t watch TV without this protection or work on my computer. My eyes hurt really bad and when i use the glasses I don’t feel any discomfort. I gave 4 stars because they are very flimsy, the frames and the lenses move a bit. I think they might fall. Other than that the lenses are really good
7 dicembre 2023
Risposta di Blu Light Glasses
Hi - Thank you for your review - I see you ordered our Jessica range of glasses - the style of these glasses are delicate but they should be up for the job hopefully! Don't forget to use your voucher code for a discount if you purchase another pair with us. Many thanks - The team @ Blu
my migraines are gone!!!
19 luglio 2023
Risposta di Blu Light Glasses
Thank you for your 5* review - I am so glad your migraines have gone - dont forget to use you voucher if you visit our store again.
Risposta di Blu Light Glasses
I am so sorry you feel you have to give 1* review - unfortunately you did not put your house number on the delivery information so the courier was unable to deliver them. I tried to message/email you several times to get the missing information but you did not reply. I have since sent out another pair of glasses to you at our expense so we would be grateful if you could modify your review to give a more accurate one. Best wishes Kathryn@Blu
Very Flimsy / Snapped
My blu light glasses snapped within 2 days of getting them. They were very flimsy when they arrived and through taking them on and of the slightest force from taking them off snapped them in 2.
13 giugno 2023
Risposta di Blu Light Glasses
We are very sorry you are not happy with the glasses. Please could you contact us via email or message and we will endeavour to sort this for you. Thank you
Not great
Quite a poor quality for £25 compared to other blue light frames I’ve bought for £25. The rubber tip for the nose rest fell off on the first day owing to the screw fallen loose. Yet I hadn’t wore it consistently they were on an office desk for working hours only. But the style and the look is fantastic.
10 giugno 2023
Risposta di Blu Light Glasses
Hi, We are sorry your glasses are damaged. We will contact you via email and we can sort this problem out. So glad you like the stye and look.
Great product
11 maggio 2023
Risposta di Blu Light Glasses
Thank you for your review - please let us know how we can get 5* in the future - thank you Kathryn@Blu by email hello@blulightglsses.co.uk
Glasses arrived quickly but…
Glasses arrived quickly but unfortunately didn’t suit me. Returned them and was refunded without any problem . So excellent company
14 aprile 2023
Risposta di Blu Light Glasses
Thank you for your 5* review and we are sorry our glasses did not suit you on this occasion.
Great value and customer service
Great value and customer service. Would recommend for anyone working in harsh lighting, commuting on a bus/train or looking at a screen!
4 maggio 2023
Non scritta su invito
Risposta di Blu Light Glasses
Thank you for your great 5* review. Don't forget to use your voucher code if you order another pair.
Risposta di Blu Light Glasses
Thank you for your great review on Trustpilot. Dont forget to use your 20% discount when you visit our store again.
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