We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... Leggi di più
L'azienda ha risposto
Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... Leggi di più
L'azienda ha risposto
Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.
Informazioni di contatto
29 Craven Court, Glebeland Road, GU15 3BS, Camberley, Regno Unito
- 01276 536255
- hello@homeandofficefurniture.co.uk
- bisleydirect.co.uk
4,1
Molto buono
642 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Not the easiest company for order from
Not the easiest company for order from. We are a school and have to pay upfront but currently waiting to receive a Pro-forma invoice 24 hours later!
22 settembre 2017
Non scritta su invito
Risposta di ebonium limited
Dear Sue,
Thank you for your review and comments.
We do think that you are being a little unfair as you originally ordered an incorrect item and we contacted you to check the spare part and ensure we directed you to the right item.
A request was made yesterday that you needed a pro-forma invoice to make payment, which will be sent today however we do take paypal, amazon pay and credit cards which a number of schools do use as well.
I do not believe we are difficult to deal with and have gone out of our way to ensure you order the right product
Graeme
BisleyDirect
Great altogether
Great price, speedy delivery (next day), lovely courier.
20 settembre 2017
Non scritta su invito
good service and quality
15 settembre 2017
Non scritta su invito
Efficient and Professional
Very efficient and extremely professional. A pleasure to do business with this company.
14 settembre 2017
Non scritta su invito
Took 4 attempts to sort out the …
Took 4 attempts to sort out the delivery with the agents.
I work in a business centre, open from 9-5. Four times I was given a delivery from 7am - 11am.
Complete waste of my time.
13 settembre 2017
Non scritta su invito
Risposta di ebonium limited
I agree our delivery Partner were poor on this and we have had a meeting to put in place a process to ensure this doesn't happen again. Whilst the time slot was 7 till 11 they should have advised that your delivery was the 6th drop so should have been after 9am to fit in with most business deliveries.
I am sorry for the number of e-mails and thank you for your feed-back
Graeme
Very straightforward to order and quick …
Very straightforward to order and quick to be delivered
6 settembre 2017
Non scritta su invito
My stationery cupboard was delivered …
My stationery cupboard was delivered around the time I requested and it was carried to the room on the first floor without hesitation.
30 agosto 2017
Non scritta su invito
Great quality 15 drawer Bisley filing …
Great quality 15 drawer Bisley filing cabinet in a beautiful orange colour. Very happy with it.
30 agosto 2017
Non scritta su invito
Lack of communication
Lack of communication, poor delivery communication, drivers arrived and moaned about delivering the products on third floor. Product is great though!
30 agosto 2017
Non scritta su invito
Risposta di ebonium limited
Dear Anthony
I am sorry that you had a poor delivery experience for your product. This is clearly not acceptable and I do apologise. I will take this up with our delivery partner and apologise for the inconvenience caused
I can see from our Tracking data that we confirmed the delivery day for you which was accepted and then provided a 3 hour window which was achieved the day before delivery.
The Delivery team will be spoken too as we have confirmation that it was 3rd floor delivery which is acceptable
I'm delighted you like the plan file chest as they are well made British products
Thanks for letting us know
Graeme
BisleyDIrect
Very happy with product and speedy …
Very happy with product and speedy service
29 agosto 2017
Non scritta su invito
Small Filing Unit
Very easy to purchase an. Excellent would purchse againvery quick delivery
16 agosto 2017
Non scritta su invito
Fast and efficient delivery, and being Bisley the drawers are very good
I ordered a set of Bisley drawers. They have a really good selection to choose from. The price was good, delivery fast and efficient, and being Bisley the drawers are good too.
12 agosto 2017
Non scritta su invito
replacement parts lost in a MOVE
I needed replacement parts for some of our cabinets we lost in a move - worried they would not be available as we have had them for some time - no problem on this site - good price, and FAST delivery! thank you - we can use our cabinets again!
11 agosto 2017
Non scritta su invito
excellent product and good service.
7 agosto 2017
Non scritta su invito
4 Stars for this company
I have used Ebonium on a number of occasions for a very specific requirement which I could not find elsewhere online. They are very good, Very efficient and met their delivery predictions. The only reason I didn't give them 5 stars is that it takes a while (several weeks) for them to make up or order the filing cabinets I need.
Thank you Ebonium.
2 agosto 2017
Non scritta su invito
Kept me informed along with way of my …
Kept me informed along with way of my pending order via text messages and e-mails. Very professional. Thank you.
31 luglio 2017
Non scritta su invito
I found Bisley very friendly
I found Bisley very friendly and helpful, although l had to cancel my order.
Their Customer Service Dept were more than helpful with my problem and l would have no hesitation of buying from them agai n
28 luglio 2017
Non scritta su invito
New filing cabinet.
The cabinet is fine but it took a while before it was ready to be delivered.
28 luglio 2017
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.