ebonium limited  Recensioni 

642
•
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice

Valutata 3 stelle su 5

I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per uffici
  2. anche in
  3. Negozio di mobili

Scritti dall'azienda

Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

642 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(642)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Super service and delivery

Super service and delivery. Ordered a colourful chair which came in 3 days .

12 aprile 2022
Non scritta su invito
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Risposta di ebonium limited

Thanksd for reviewing us on homeandofficefurniture, we are delighted you like the chair

Valutata 1 stelle su 5

Following up from my previous review 12th Oct 2021

Following up on my previous review and the response from Graeme (who couldn’t even get my name right). We returned the shelves as discussed in October 2021. We are still waiting for our refund.

4 gennaio 2022
Non scritta su invito
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Risposta di ebonium limited

Thank you for your up-dated review, I do apologise for incorrectly addressing you. I have passed on your comments to Bisley and they will no doubt be in touch.
Sorry for the delay in your refund being issued
Graeme

Valutata 1 stelle su 5

Shocking service

Shocking service. Ordered a filing cabinet mid-November, still not delivered, and they don't know what's going on. Keep getting emails saying 'sorry about all this' but they can't tell me when we will get the goods. Wouldn't ever order anything from them again.

19 dicembre 2020
Non scritta su invito
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Risposta di ebonium limited

Hi David could you send us your order number so we can check this
I cannot find any details with your name so could you check and e-mail details to sales@bisleydirect.co.uk

Valutata 5 stelle su 5

Nice office furniture, wide colour choice

I started with one set of 10 drawers, I now have 3 sets plus a bookcase. Perfect furniture for keeping my craft and office chaos down to a minimum. You have to be prepared to wait a while for the colour you want to be sprayed to order, but I've been very happy with all the items I have received. Recommended.

16 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Let Down

Website said the filing cabinet I needed was in stock. Also called before ordering just to make sure and was assured stock was available so placed my order. Later received an email saying the warehouse had a stock error but that I could have another colour which was in stock (fair enough) so I agreed and received a further email confirming everything was in hand. On the morning of expected delivery I emailed for an estimated delivery time and was advised the delivery partner had no stock left? Really annoyed, especially as I checked before ordering and was later assured everything was in hand.

22 agosto 2020
Non scritta su invito
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Risposta di ebonium limited

We did get this wrong and ran out of stock and we are sorry for this

Valutata 5 stelle su 5

Very highly recommended!

Very highly recommended!

We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client.

Phoned Bisley Direct and spoke to Graeme who is our absolute hero! He pulled the cat out of the bag and supplied what we needed in record time, at a competitive price and with excellent communication

We will use these guys again. Very honest and highly recommended !

4 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

Ordered replacement keys for my filing…

Ordered replacement keys for my filing cabinet which did not work. There is no refund. Use an alternative site if you need keys.

25 marzo 2019
Non scritta su invito
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Risposta di ebonium limited

Hi Madhumita
We supply hundreds of keys every month without an issue and we don't know if you ordered the correct keys.
You can send a picture of your cabinet and your lock with the number visible to us at info@bisleydirect.co.uk and we can check

Valutata 5 stelle su 5

Really good service

Really good service, very impressed with delivery. I was given help to unpack and place the set of drawers that I ordered.

17 luglio 2018
Non scritta su invito
Valutata 5 stelle su 5

Excellent product

Excellent product, service and delivery. It was delivered in a 3 hour slot which is very good. Perfect condition on arrival and on time - what more can you ask!

7 giugno 2018
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service, help and advice on "chat"

Genuinely helpful reps on "chat", I had lots of questions over measurements over a few weeks because this cabinet was a little difficult to source. It's possibly in a range considered a bit old fashioned now but it was the correct one to go with the other 7 I have had for about 16 years in my practice. Not a particularly fast delivery but that was not an issue - I'm just glad there's more room for patient notes and they're not rammed tight, it's not such a fight to take an individual file out or squeeze it back in!!

7 giugno 2018
Non scritta su invito
Valutata 5 stelle su 5

Really easy to order

Really easy to order. Shipped quickly. Pleased I can now lock my filing cabinet without having to replace the lock! Would definitely recommend to others.

6 giugno 2018
Non scritta su invito

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