We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice
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Scopri cosa dicono le persone
I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... Leggi di più
L'azienda ha risposto
Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... Leggi di più
L'azienda ha risposto
Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.
Informazioni di contatto
29 Craven Court, Glebeland Road, GU15 3BS, Camberley, Regno Unito
- 01276 536255
- hello@homeandofficefurniture.co.uk
- bisleydirect.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service . Website is easy to use and delivery times are very quick . Thanks .
Excellent service and advice.
Very polite Staff and efficient …
Very polite Staff and efficient delivery. Staff was very helpful trying to help me to identify the right product that I needed. I would recommend Bisley to anyone needing to buy office supplies.
The Website is easy to maneuver and …
The Website is easy to maneuver and understand and the payment process was quick. The delivery process was very speedy.
I would recommend this service
The keys arrived quickly and they …
The keys arrived quickly and they worked.
Very friendly service
Very friendly service. Helpful and quick! Would highly recommend them.
Very helpful staff
Very helpful staff, did all they could to identify the keys I neede for a customer even though I didn’t have full information. I can’t praise them enough for their customer service.
Speedy delivery, poor customer service.
Like many have said, the website was easy to use and the delivery fast. The whole purchase process was smooth. However, there the good stuff ends.
I have recently moved and the new office space doesn't accommodate my old Bisley cabinets. They have always been great so I went on to the Bisley site and ordered 2 cabinets that would fit the new space. These are from their "Home" range. Turned out that the home range is a very flimsy budget model and not worth the money I had spent on it. So I contacted them about a return. It did not go well. Firstly being told that I cannot return goods after 7 days (it was at 10 days from delivery) and then being told I had bought budget items, so what did I expect.
A second call, and I was told I could return the items but it would be completely at my own cost, and the original cost of delivery would be removed from any refund. All in all this means that if I were to return the items, and Bisley were to agree they could be resold then I would only get back ~10% of what I had spent. Not really worth the effort.
To cap it all, a fair and honest review of the product I added to the site has never been published.
Not a company I would use again, and probably not a brand.

Risposta di ebonium limited
Really a first-class experience
Really a first-class experience, office staff was very polite, knowledgeable and very helpful, live chat was very useful, the delivery company also added to what was a very positive experience I will use them again and would recommend others to use them.
A first class service
A first class service. Hassle free and super fast delivery. Will definitely use ebonium limited (Bisley direct) again.
Full marks
My faith in Bisley has been fully restored. I have purchased dozens of Bisley filing cabinets over a long business career and the product quality has always been excellent. After a recent "hiccup" concerning poor service from the manufacturer's warehousing and delivery carriers, I was impressed with the manufacturer's response to my comments. I therefore decided to place a second order for a filing cabinet, I was delighted not only with the usual product quality, but the excellent, improved delivery service. Thank you BisleyDirect.
Don't order from this company.
Don't order from this company.
I ordered using paypal to make the payment. No filing cabinet turned up. When i called them they told me that paypal hadn't supplied the address so they'd cancelled the order. They had both an email address and a phone number for me and didn't bother to use either to find my address - just cancelled without the decency to even tell me they done it!
And when I called to chase them for a delivery date the women was incredibly rude and blamed me for them not getting the address from Paypal!! shocking service
They have responded to say they contacted me, I received no email or call They also say I wouldn't give them chance to explain - this is nonsense - I called them to try and get the goods and gave them every opportunity.

Risposta di ebonium limited
Excellent service.
Great product delivered promptly. Very pleased.
Great service from this company on both …
Great service from this company on both products and delivery arrangements.
Great product
Great product, arrived fast, email gave 1 hour delivery slot notification.
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