We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice
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I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... Leggi di più
L'azienda ha risposto
Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... Leggi di più
L'azienda ha risposto
Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.
Informazioni di contatto
29 Craven Court, Glebeland Road, GU15 3BS, Camberley, Regno Unito
- 01276 536255
- hello@homeandofficefurniture.co.uk
- bisleydirect.co.uk
4,1
Molto buono
642 recensioni
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thanks for all your help
thanks for all your help. Had problem with turning key but a sharp tap with hammer seems to have done the trick.
2 maggio 2018
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Risposta di ebonium limited
Thanks for letting us know, some locks that have not been used for a while can get stiff and we suggest WD40 or similar lubricant to release the dirty and dust build up.
We haven't used a hammer yet but thanks for the up-date
Graeme
I was very impressed with the telephone…
I was very impressed with the telephone service I received initially from Debbie who emailed pictures of cabinets most suitable to my needs. They forgot to email my paid invoice but this was quickly remedied when reminded. The cabinets arrived in the time slot agreed and were quickly unwrapped and manouvred into their tight space by a very helpful man called Graham (i think).
30 aprile 2018
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Emergency key expensive
I needed an emergency key to get into our three drawer filing cabinet as I couldn’t pick the lock... I only needed 1 key, I was forced to buy 2 at the checkout, but have been charged for 4. Plus p&p and it came to best part of £50! The key worked though...
30 aprile 2018
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Risposta di ebonium limited
Hi Holly
Thank for your review and comments, we are delighted the keys work well.
We supply two keys with each order as standard as per the details on the ordering page and you did order 2 sets so have received 4 keys as requested on the next day service.
For £11.99, keys are supplied in 2 to 3 days normally but you requested special delivery and 4 keys.
We do send order confirmation and could have helped if you had spoken to us before we despatched the keys and are sorry you are slightly disappointed
Toni
Purchase and delivery went smoothly.
Purchase and delivery went smoothly.
Nothing to fault.
30 aprile 2018
Non scritta su invito
Replacement Bisley Keys
Very clear instructions on the web site, key arrived 3 days later with the free delivery. Very useful service thank you, I work in a school and keys always get mislaid.
26 aprile 2018
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Good filing cabinet delivered…
Good filing cabinet delivered efficiently. Would have given 5 stars but for an IT glitch which meant I couldn’t create an account to track the delivery. Even so it was delivered next day, so no great problem.
25 aprile 2018
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Good cabinets in the colour I ordered
Good cabinets in the colour I ordered. They don’t look as substantial I thought they might be but I am sure they will do the job.
Delivery took a bit of organising as very little notice given. Overall happy with purchase.
24 aprile 2018
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Risposta di ebonium limited
Thanks for your review, I did notice that you only received short notice on your delivery and we trust that wasn't too inconvenient, the delivery team had space on a vehicle and we like to try and be as efficient as possible
Regards
Charlie
Brilliant product
Brilliant product, very speedy delivery, couldn't ask for more.
24 aprile 2018
Non scritta su invito
Risposta di ebonium limited
Thanks for your review
Toni
Only two very small items but on-line…
Only two very small items but on-line ordering, payment and prompt delivery which some companies might not be bothered with. Would use if I need any larger items.
23 aprile 2018
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Risposta di ebonium limited
Thanks for your review, we always try and help when we can
Charlie
Very easy and excellent communications
23 aprile 2018
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promised 15-20 days delivery completed…
promised 15-20 days delivery completed in 2 working days great!
23 aprile 2018
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Ordered replacement keys
Ordered replacement keys. No fuss, simple and delivered within a few days.
21 aprile 2018
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Bought exactly what was described
Bought exactly what was described. Delivered next day when they said. Good quality no nonsense cabinet. All good. Thanks
19 aprile 2018
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Communication is good and they are…
Communication is good and they are helpful, delivery is painfully slow but it seems it is for any filing cabinet you order so unfair to knock them for that!
17 aprile 2018
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Very efficient
Very efficient. Very helpful worker on customer care phone line.
17 aprile 2018
Non scritta su invito
Excellent service and delivery from…
Excellent service and delivery from Yawel and Simon - even asked if they needed to take their shoes off before entering my home.
Loving my filing cabinet, arrived safe and sound and on time too
17 aprile 2018
Non scritta su invito
Extremely satisfied with my filing…
Extremely satisfied with my filing cabinet. The whole process from ordering to delivery was professional, efficient and courteous. Would certainly use you in the future.
16 aprile 2018
Non scritta su invito
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