We needed some secure storage cupboards for our storeroom and they were delivered quickly with no fuss. Would use again great service form homeandoffice
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Scopri cosa dicono le persone
I use a box number for my online deliveries Your dispatch department left out my reference number, so the delivery was delayed For your files I am attaching the information I supplied; John... Leggi di più
L'azienda ha risposto
Dear Sir / Madam at TRUSTPILOT Sorry Your TRUSTPILOT FeedBack Form is too fussy about its acceptable character-set . . . . . So ask BisleyDirect whom I have already Rated . . . . . . Please r... Leggi di più
L'azienda ha risposto
Very highly recommended! We ordered from another supplier (Furniture@Work) in August and they mucked up big time (see my review) and left us in the do-dos with our client. Phoned Bisley Direct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Home and Office Furniture is the new online name of ebonium limited. ebonium is dedicated to providing office storage solutions to the home and office with a premium service focussed on customers needs so that the whole process is stress free and positive. Our focus allows us to serve every customer equally and to try and source UK manufactured products at competitive prices. With a background in office furniture, supply chain expertise and marketing, ebonium was created to provide THE solution for office storage. With a wide range of stocked items and a variety of alternative colours available to order, we can focus on what you want and deliver on time. ebonium could offer shorter lead times and next day delivery but this means vehicles are not being used as efficiently and effectively as they could. How many courier vans do we see on the roads? Do we really need everything today or tomorrow? The marketing gurus have told us everything is urgent. We need to take back control and order when we need to. We try to offer a balance between "must-haves" and environmental issues. If you must have it within 48 hours, then we can accommodate this, but will charge accordingly and make a contribution to carbon off-setting. Please contact us if you have an urgent request.
Informazioni di contatto
29 Craven Court, Glebeland Road, GU15 3BS, Camberley, Regno Unito
- 01276 536255
- hello@homeandofficefurniture.co.uk
- bisleydirect.co.uk
4,1
Molto buono
642 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent quality goods
Excellent quality goods. Great convenience in being able to order them online (which used to be difficult for Bisley equipment). Made to order so the lead time is longer than I would like.
5 giugno 2018
Non scritta su invito
Spare filing cabinet keys
Easy to use website, very swift delivery and all keys worked!
4 giugno 2018
Non scritta su invito
Very helpful and prompt service
Very helpful and prompt service. Would definitely recommend.
3 giugno 2018
Non scritta su invito
Product is very good
Product is very good. Delivery was within time stated - a bit earlier and we were kept in touch at all stages.
1 giugno 2018
Non scritta su invito
Just perfect!
31 maggio 2018
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First checked out choice online then…
First checked out choice online then called for more info.
So easy to deal with by 'phone.
Extremely pleasant and well informed, answered my questions.
Will come to you again and have recommended you to my daughter.
Thank you.
23 maggio 2018
Non scritta su invito
Delivery must improve
delivery was on time, good quality product, unfortunately, it was not installed where it should have been. driver did not wait for instruction and left the cabinet on the wrong floor, and unpacked ! it is a white on white cabinet, and to move it back then to its location was rather delicate. not the service we expected , considering the price for it!
22 maggio 2018
Non scritta su invito
Risposta di ebonium limited
Hi Julia
We have contacted you and advised that as this was a Business delivery our team reported to Reception and were advised by your colleague that you were unavailable. They were instructed by the Receptionist to leave the product in Reception and they in-wrapped it to check that the product was perfect. The Receptionist then tried again to contact you and then advised our team to leave the product in Reception which they did. The item was signed for and we have provided a delivery note and advised of this.
The first we heard of your concern was when you kindly provided a review on Trustpilot as we have received no other communication.
We do take the deliveries seriously and can only deliver as per the instructions provided by company representative on tis occasion.
We are sorry that you are not happy with the delivery but perhaps this is not down to our delivery team on this occasion.
Graeme
Excellent service from very…
Excellent service from very knowledgeable staff. Thank you.
16 maggio 2018
Non scritta su invito
Complete waste of money
Goods arrived dented. Not in transit but clearly before wrapping! In addition, the drawers did not open/close properly (and not because of dents). Complete waste of money but the scrapman was grateful.
16 maggio 2018
Non scritta su invito
Risposta di ebonium limited
DearCharles
Thank you for taking the time to review our service and taking my call to discuss the issue and I can confirm that I'm disappointed that your cabinets were damaged.
I can see that this was reported yesterday at 9.30 and our e-mail bounced back when we replied.
I trust we are not a complete waste of money as we would resolve issues and we are sorry for the inconvenience caused, if you can send me pictures of the damage we will resolve this for you.
Graeme
fast and efficient service
fast and efficient service, giving me exactly the keys I was missing!
14 maggio 2018
Non scritta su invito
Very helpful and efficient
Very helpful and efficient. Would def use again
10 maggio 2018
Non scritta su invito
Could not ask for better
Could not ask for better. I bought my filing cabinets many years ago,and no compaints about these; and follow up service with replacement or spare keys is smooth and efficient.
10 maggio 2018
Non scritta su invito
Excellent service
Excellent service, very helpful on the phone, and speedy delivery. Very happy, thank you
9 maggio 2018
Non scritta su invito
I had previously ordered a Silverline…
I had previously ordered a Silverline cabinet and had an awful experience. Fortunately I was able to get a refund and ordered the Bisley 4 drawer cabinet. Not only was it delivered within two weeks, the cabinet is 100% perfect, solid and stable. The drawers glide out easily. I had one previously that seemed bomb proof. Can definitely recommend using Bisley and their delivery service.
9 maggio 2018
Non scritta su invito
Fantastic service
Fantastic service. Arrived within 2 days. Highly recommended.
4 maggio 2018
Non scritta su invito
Excellent quality but ...
Unlike some companies who only process payment once they are ready to ship your goods I was charged immediately and then had to wait some weeks before the goods were ready for delivery. The quality of the cabinet that I bought is excellent but delivery was the old fashioned ‘we’ll be there on a day, take it or leave it’. The world has changed!
4 maggio 2018
Non scritta su invito
Risposta di ebonium limited
Hi Richard
Thanks for the review, I'll take it up with our delivery partner as we advise on a delivery day and if it is not suitable advise on the next available date. I'm sure you'll appreciate we don't go to every area every day but it shouldn't be a take it or leave it for sure.
Thanks
Graeme
Very pleased with the filing cabinet…
Very pleased with the filing cabinet and the delivery.
3 maggio 2018
Non scritta su invito
Risposta di ebonium limited
Thanks for your Review
Charlie
Fast delivery
2 maggio 2018
Non scritta su invito
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