!!!AVOID!!! Excessive over weight charges which are completely fictitious and difficult to disprove. Very expensive overweight charges which in most cases are not accurate and difficult t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely stellar service start to finish. The sales team were incredibly helpful and knowledgeable around what services were available and which ones would be best for me. The Customer Service team... Leggi di più
L'azienda ha risposto
Since making contact with better waste solutions I have dealt with Robbie in Sales & Donna in customer services. Both have been very easy to deal with, even after some small teething problems with th... Leggi di più
L'azienda ha risposto
Friendly helpful service We are a new customer to Better waste and so far our experience has been fantastic, our first point of contact with Robbie was great he answered all of our questions and h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Please note we are no longer actively requesting Trustpilot reviews as we have switched to the Feefo platform. We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect. Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
Informazioni di contatto
Metropolitan House, Longrigg Road, Swalwell, NE16 3AS, Gateshead, Regno Unito
- 0330 390 7540
- csteam@betterwaste.co.uk
- betterwaste.co.uk
4,0
Molto buono
323 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service with follow up…
Great service with follow up communication too! Thank you Donna for all you help with the additional services. Pleasure to deal with. Easy set up and quickly delivered too. Would Recommend.
17 agosto 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your feedback, I'm really glad to hear how happy you are with our service. I've passed on your kind comments to Donna too, they've really made her day :)
Kind regards,
The Better Waste Solutions team
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your feedback, we feel good communication is important to our customers.
I love hearing that you'd recommend us to others if they needed help with their waste services :)
Kind regards,
The Better Waste Solutions Team
This is the first time that I have used…
This is the first time that I have used a confidential waste disposal company in a school setting and was so impressed from the point of ordering and collection. No more mass shredding and I will be using this company again ~ thank you!
Sue Hill
Office Manager
12 agosto 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for taking the time to leave this great review. I'm glad we've been able to help with your confidential waste, mass shredding can take so long :)
Please let us know when you need our help again.
Kind regards,
The Better Waste Solutions Team
Great Service
Great service very quick and efficient and sorted out our new recycle bin quickly.
Marisa was a pleasure to work with and followed up to make sure the bins arrived.
11 agosto 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for leaving such great feedback, I'm glad we'll be working with you for your recycling bin service. I've been sure to pass on your lovely words to our Marisa, she was really pleased :)
Kind regards,
The Better Waste Solutions Team
Great experience
Great experience.
From the enquiry to delivery it has been a very easy transaction.
Very friendly and professional team. Very direct and clear and great communication. Would highly recommend.
10 agosto 2022
Risposta di Better Waste Solutions
Good afternoon,
Wow what a great review! Thanks for your kind words, I've passed them onto the team, am sure they will make their day :)
Kind regards,
The Better Waste Solutions Team
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your review, we're glad to hear you're happy with the service we provide. We're happy to be here for our customers.
Kind regards,
The Better Waste Solutions Team
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your reply and your kind words about our Marisa. I've let her know how happy you are, you've really made her day.
This is a great way to end the week :)
Kind regards,
The Better Waste Solutions Team
Risposta di Better Waste Solutions
Good morning,
Thanks for your feedback, it's great to hear our service has been excellent. I've passed on your comments to the team, it's the best start to a Friday :)
Kind regards,
The Better Waste Solutions Team
everything is 🙂
5 luglio 2022
Risposta di Better Waste Solutions
Good morning,
Thanks for leaving us a review, I'm glad that you are happy with us.
Kind regards,
The Better Waste Solutions Team
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your feedback, I'm glad to hear you found our service excellent, and the team were friendly and helpful too. We're here to help if you ever need us.
Kind regards,
The Better Waste Solutions Team
Very Impressed
From the first point of contact, Better Waste Solutions have been professional and helpful.
Getting us set up was very straightforward and quick.
We are very impressed so far and hope it continues.
Thank you.
4 luglio 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your feedback, it's great to hear you're impressed with our service. We're pleased to have helped make the process of setting up your waste service quick. I've passed your kind comments to the whole team.
Kind regards,
The Better Waste Solutions
The booking process was very quick and…
The booking process was very quick and the bin arrived almost immediately.
4 luglio 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your review, I'm glad you've found the set up for your waste service was quick. we're here to help if you need us.
Kind regards,
The Better Waste Solutions Team
Great Service so far.
Great Service so far.
We haven't had our first collection yet, but my experience of working with the Better Waste Solutions team during the quote and implementation phase has been excellent
27 giugno 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for the feedback, it's great to hear you've found our service to be excellent. We'll looking forward to working with you for your waste service.
Kind regards,
The Better Waste Solutions Team
Very good and happy
23 giugno 2022
Risposta di Better Waste Solutions
Good morning,
Thanks for your review, it's great to hear you found our service very good and are happy. We're here to help manage your waste services :)
Kind regards,
The Better Waste Solutions Team
Amazing customer service
16 giugno 2022
Risposta di Better Waste Solutions
Good morning,
Thanks for your review, we love hearing you've found our Customer Service Team amazing. What a great way to start a Friday morning :)
Kind regards,
The Better Waste Solutions Team
Excellent service!!👍🏼
1 giugno 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for the review, it's great to hear you've received an excellent service, we're looking forward to working with you.
Kind regards,
The Better Waste Solutions Team
Excellent service from my first call to…
Excellent service from my first call to setting up my account. Wish all company's were like Better Waste.
27 maggio 2022
Risposta di Better Waste Solutions
Good afternoon,
What great feedback!! Providing an excellent service is something we pride ourselves in, we're looking forward to working with you for your waste service :)
Kind regards,
The Better Waste Solutions Team
Great Service from start to finish...
Great Service from start to finish.... @Donna Connor 5* customer service. Thank you.
27 maggio 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for leaving such a great review, and for such lovely comments for Donna. You have really made our day; and Donna said thanks for her special mention :)
Kind regards,
The Better Waste Solutions Team
Just moved from another waste company…
Just moved from another waste company to BWS. One reason was the easy access to BWS' customer service and quick accurate response to questions.
26 maggio 2022
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your feedback, I'm so glad to hear you found it easy to contact our Customer Service team, we're here to help if you need us.
Kind regards,
The Better Waste Solutions Team.
Risposta di Better Waste Solutions
Good afternoon,
Thanks for your lovely review, we want our customers to know how much we care about their waste services. You're kind comments have made our day :)
Kind regards,
The Better Waste Solutions Team
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