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Valutata 5 stelle su 5

We are a kitchen renovator company and we had some queries about our waste disposal. Ella from Business Waste was fantastic in helping us out. Ella answered all our questions and even took the time to... Leggi di più

Valutata 5 stelle su 5

A very polite & professional chat with Liam on the phone this morning. Very informative about what Business Waste has to offer for my new venture into aesthetics. He was very patient with me when fill... Leggi di più

Valutata 5 stelle su 5

Great Customer service from both Heather Tabois and Honour Lambert. The only small issue I had was that the New Wheelie Bin did not come with a locking device like the previous Bin, but with the sup... Leggi di più

Valutata 5 stelle su 5

I’d like to thank Declan for his excellent support throughout our recent waste provider enquiry. Although we ultimately decided not to proceed at this time due to internal factors, the process itsel... Leggi di più

Dettagli dell'azienda

  1. Servizio di raccolta rifiuti
  2. Servizio di gestione dei rifiuti

Informazioni fornite da varie fonti esterne

Business Waste operate all types of commercial waste management collection solutions throughout the UK. Contact us today and save 30% on your current costs.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3094 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

We are a kitchen renovator company and we had some queries about our waste disposal. Ella from Business Waste was fantastic in helping us out. Ella answered all our questions and even took the time to call us to explain everything in detail. We are very happy with the service Ella and the Business Waste team provide and we highly recommend using Business Waste. Thank you from the KCA team!

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Customer service from both…

Great Customer service from both Heather Tabois and Honour Lambert.
The only small issue I had was that the New Wheelie Bin did not come with a locking device like the previous Bin, but with the support from Heather and Honour they were able to obtain permission from their Contractors for me to install my own locking device to the Bin.

22 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Ready to go!

A very polite & professional chat with Liam on the phone this morning. Very informative about what Business Waste has to offer for my new venture into aesthetics. He was very patient with me when filling in the on-line forms. All signed up now & ready to go. Thank you.

24 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent support and advice, even without proceeding

I’d like to thank Declan for his excellent support throughout our recent waste provider enquiry. Although we ultimately decided not to proceed at this time due to internal factors, the process itself was extremely valuable.
Declan was prompt, clear, and knowledgeable, and worked constructively with us to review data and explore options for our site. His input helped us ask the right questions and gain useful insight into our waste management approach, which will be beneficial for future reviews.
A very professional and helpful experience—thank you, Declan.

16 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service.

Needed a large amount of items for recycling and was getting expensive quotes. I contacted Business Waste and was quoted a super reasonable price. I was kept informed of the progress for collection and all was collected efficiently.

9 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Contract renewal

Was provided a great service by Lily Hall, who was fantastic at helping sort out our contract renewal and offering the best possible options for our site.

8 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Appalling service this year (2026)

They were quite good last year, but this year they (Enva on behalf of Business Waste) have failed to turn up on MOST days they should have collected!

7 aprile 2026
Non scritta su invito
Logo di Business Waste

Risposta di Business Waste

Good Morning Steve,
Thank you for taking the time to share your feedback with us. I sincerely apologise for the issues you have experienced, as this is certainly not the standard of service we aim to provide, and I appreciate you bringing this to our attention so this can be rectified.
To confirm, the waste has been collected this morning successfully. I will be personally monitoring the next three month’s worth of collections to ensure everything is back on track and running as expected. I can also confirm that the What3Words location has been added to the account, along with images being given to the driver, so the team can clearly identify where the bags should be left for collections.
I hope our recent discussion helped to reassure you and provided a clearer and more positive update regarding the steps we are taking. Thank you for your continued patience while we get this back on track. I look forward to maintaining a positive and productive working relationship with you going forward.
Kind Regards,
Emily Goudge
Customer Service Team Leader

Valutata 5 stelle su 5

Sharps Bin Collection

Speedy response to my query by both the Sales & Logistics Team at Business Waste. Clear information and pricing and they managed to tailor their service to my needs as a small business/sole trader. Thank you Team.

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Victor consistently demonstrates a…

Victor consistently demonstrates a strong work ethic and a positive attitude in his role at Waste Management. He is reliable, punctual, and handles his responsibilities efficiently. His attention to safety and teamwork makes him a valuable member of the team. Victor communicates well with colleagues and is always willing to go the extra mile to ensure tasks are completed to a high standard.

27 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Had nothing but problems with this…

Had nothing but problems with this company...
Drivers arent the greatest tbh but the staff in the offices... wow!! When the drivers say how bad they are it has to be bad... Honestly they dont know their bum from their elbow. I have had sooo many issues with them now and been over charged so many times because of their incompetence, I am so angry, I cannot wait for my contract to be up so I can go with another company... for some reason you have to "predict" how much clinical waste is will want collecting months in advanced... and then when I call to revise this as I was paying for 6 or 7 bags to be collected but only giving them 2 or 3 it took months to sort out (because of their incompetence) meaning all the while im being charged for waste collection im not needing. They are an absolute rip off... and then they have the absolute gaul to email us and say their prices are going up... 😂🤣 absolute joke of a company and I will be avoiding them like the plague in the future. Do yourselves a favour and use literally anyone else. You will regret going with these at some point.. awful experience. P.s this has been going on for years Im just tied into a contract UNFORTUNATELY!

28 marzo 2026
Non scritta su invito
Logo di Business Waste

Risposta di Business Waste

Good Afternoon Matt,

Thank you for your feedback. We’re sorry to hear that your experience with Business Waste did not meet expectations, and we appreciate the opportunity to review your comments.

After reviewing your account, I can confirm that your request from five months ago to amend your collection frequency and bag quantity was actioned as requested. Since then, your services have been carried out successfully, and you have only been charged for your contracted items: 3 offensive bags every 13 weeks and 1 Sharps unit every 26 weeks.

You also received our annual price amendment letter. Following our correspondence today, your account has been updated accordingly.

Please let me know a convenient time to discuss your account further. I hope we can resolve this matter and continue our working relationship.
Kind Regards,
Fergus Ward
Customer Service Manager

Valutata 5 stelle su 5

A Refreshing, Customer-Focused Waste Management Partner

Business Waste won our tender at ALS Global back in December, and the experience since then has been nothing but positive. After dealing with ongoing challenges with large waste providers in the past, working with Business Waste has genuinely been a breath of fresh air. It’s clear that they are focused on making waste management straightforward and stress-free for their customers.

From the very beginning, the team has been incredibly supportive throughout mobilisation, and the transition from ad-hoc collections to a fully scheduled service has been seamless. Communication has been clear, proactive, and efficient, which has made the entire process far smoother than we anticipated.

The level of service we receive is excellent, especially considering the great value for money. It’s refreshing to work with a company that truly delivers on what they promise. I can’t thank Business Waste enough for making the tender process and subsequent transition so much smoother than expected. I would highly recommend them to any large business looking for reliable, customer-focused waste solutions.

1 marzo 2026
Non scritta su invito

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