I’ve now returned to Berry BMW Chiswick for the fifth time to purchase a new car, which really says a lot about the experience they provide. Each visit, whether for a new vehicle or servicing, I’ve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
⭐ 1/5 – Avoid This Dealership at All Costs Bought this BMW i7 used, at 1.5 years old, from an official BMW dealership — thought that meant peace of mind. This model costs over £150,000 when new,... Leggi di più
Very impressed by the client service received from first phonecall enquiry and subsequent contact. We were made to feel that we are a valued customer buying a quality product. Chris, our sales rep was... Leggi di più
L'azienda ha risposto
Some excellent interactions with Eni and Melissa at Berry Chiswick as I look to purchase a new M3. Eni very attentive and efficient - some great advice on spec and colour. Also helped with a servicing... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Berry Chiswick BMW, dedicated to providing great customer service and competitive prices on New and Approved Used BMWs. Our experienced colleagues at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too
Informazioni di contatto
10-11 Syon Gate Way, Great West Rd, TW8 9EX, Brentford, Regno Unito
- 020 8232 5700
- mail@berrybmw.co.uk
- berrybmw.co.uk
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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5* Service - Peter Fraser
I recently had the pleasure of dealing with Peter Fraser, and I honestly couldn’t have asked for a better experience! I first reached out to Peter almost a year ago, and when I finally decided to go ahead with the vehicle, he made everything effortless from start to finish.
Peter was incredibly friendly, patient, and understanding throughout the whole process. He worked around our schedule, helped us stay within budget, and was always just a call or message away whenever we had a question.
What really stood out was how much he genuinely cares about his customers — you can tell he truly enjoys what he does. It’s rare to find that level of service and attention these days. If you’re thinking about buying from this dealership, I’d 100% recommend asking for Peter Fraser — you’ll be well looked after!
I had an awful experience at this BMW…
I had an awful experience at this BMW dealership. The salesperson was completely careless — while showing me a brand-new car, he actually drove over my foot and didn’t even apologize! This level of unprofessionalism is unacceptable, especially for a brand that claims to offer premium service. After this incident, I’ve completely lost trust in this dealership.
Great service
Great service. Stuart was friendly and easy to deal with.
Great sales experience at Berry Chiswick
Some excellent interactions with Eni and Melissa at Berry Chiswick as I look to purchase a new M3. Eni very attentive and efficient - some great advice on spec and colour. Also helped with a servicing issue on my current car which went above and beyond. 2nd car bought from Berry and only good things to say about the experience.
This is regarding Berry Banstead bmw…
This is regarding Berry Banstead bmw and mini and dealer Adem ,
I got a car on finance from these guys a blue Vauxhall cross lands ya19jjl it has head gasket issues the company ignored my concerns for months left me with a car in for for purpose 5 months later and having now lost my job due to the car having to be sent back several times refusing rejection .
I have since managed to get them to take the car back having had to get the ombudsman involved but I am yet to revive my refund from them
Another positive experience with Berry BMW Chiswick
I’ve now returned to Berry BMW
Chiswick for the fifth time to purchase a new car, which really says a lot about the experience they provide. Each visit, whether for a new vehicle or servicing, I’ve always been made to feel welcome and valued. What stands out most is how the team recognises and appreciates my loyalty, and in return they’ve consistently offered fair prices and helpful discounts that make it easier to manage my budget and deposits.
Amazing service from the whole team…
Amazing service from the whole team especially Sammee and Eni, who have both gone above and beyond to make sure our requests and queries are all dealt with in a timely manner.
Excellent customer service and worth…
Excellent customer service and worth buying new BMW
I got my bmw m4 competition serviced…
I got my bmw m4 competition serviced and a MOT. I called other dealers however BMW berry Chiswick pricing was competitive. Katherine was my service advisor and she dealt with me professionally and got my car serviced with MOT within the timeframe indicated. I will definitely return. Kind regards adil
Jessi did a great job in explaining the…
Jessi did a great job in explaining the problem (minor repair) and kept me up to date with the progress. She was extremly courteous and helpful.
Competency
The most helpful experience I have ever experienced when buying a motor vehicle.The attention to detail is second to none.
Excellent service at Berrys.
Excellent service at Berrys.
Car was so easy to drop off.
Constant contact from them and a detailed discription of any potential issues
Seamless process and excellent customer…
Seamless process and excellent customer service.
Helpful and responsive service
Helpful and responsive service. Great product.
16.08.2025
16.08. 2025 The Sales Advisor, Ashdeep Bhamra went above and beyond for my husband and I when we visited the Chiswick BMW this morning. He was very friendly, knowledgeable and helpful. We were able to select a beautiful car that met our requirements with ease.
Very professional staff
The professionalism of the salesman
The professionalism of the salesman. He had a good knowledge of the vehicles, and I found him helpful and friendly.
Good customer experience
Had a great experience during my new car booking appointment with Sammee & Eni. My requirement was met with professional advice and the experience was not pushy - so good job guys !! See you soon.
Sebastian from BMW Brentford was…
Sebastian from BMW Brentford was incredibly helpful whilst I was searching for my new car. He went out and beyond to get the right deal. I am so glad to have him as my sale person. He should be awarded for his service to the company. Thank you.
Horrendous depreciation
Purchased a hybrid X3 in May 2024 and was satisfied with the service. Just had my "annual review" trying to persuade me to change the car. Its a nice car but has only done 2000 miles in 12 months - the offer was 34% lower than I paid. this is horrendous depreciation on such a low mileage car. I was told that this was because a new model was introduced shortly after I bought mine. No one told me that at the time! To add insult to injury, they even made me pay for a connector lead so that I could charge my car at home! What a rip off.

Risposta di Berry Chiswick BMW
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