Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Leggi di più
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Informazioni di contatto
Regno Unito
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Molto buono
285 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was glad to see that you have fixed…
I was glad to see that you have fixed all of the changes I like to feel that you can then all Safe and working
17 settembre 2026
Risposta di Be.EV
We're so glad to hear that you feel safe and that our recent changes have met your expectations. Your positive feedback is truly appreciated!
It was quite a slow charge today…
It was quite a slow charge today compared to other visits. I’m guessing it was due to quite a lot of people charging at once. Also, there’s quite a lot of confusion at this site on which parking bay belongs to which charger. Someone tried to stop my charge because the car next to them had used the wrong charger. Not sure in how to make this clearer but it’s definitely an issue that I’ve encountered more than once here
15 settembre 2026
Risposta di Be.EV
Hi Scott, thanks for flagging this for us.
Our aim is to make charging as hassle-free as possible for our customers, so this is disappointing to hear.
If possible, it would be greatly appreciated for you to send over some extra information regarding your experience (e.g. location, specific chargers etc.) to feedback@be-ev.co.uk. A member of our team will be in touch and will pass on your concerns to the right team to make sure we fix this issue.
We look forward to hearing from you,
Team Be.EV
I have been using BE.EV FF for six…
I have been using BE.EV for six months now and have not encountered any problems , the East Prescott Road location is clean and tidy 🙂
17 settembre 2026
Risposta di Be.EV
We're so happy to hear about your positive experience with us over the past six months! We appreciate you highlighting the cleanliness of our East Prescott Road location and look forward to seeing you charging there again soon!
Risposta di Be.EV
We appreciate your feedback and are glad we could provide what you needed, precisely when and where it was required!
Excellent charges fast and really good…
Excellent charges fast and really good value if you pay subscription every month highly recommend.
15 settembre 2026
Risposta di Be.EV
We are so happy to hear that you're charging fast at our sites and find our chargers are great value. We appreciate your recommendation!
Being new to EVs and not having off…
Being new to EVs and not having off street parking I was a bit worried about how I was going toncharge on the public network, luckily we have Be. Ev site local and I can not recommend them enough, buybthe subscription for lower p per kWh and away you go... 100% recommend them
15 settembre 2026
Risposta di Be.EV
We're so glad to hear we could make your transition to EV ownership smoother, especially with public charging! We appreciate your kind words and recommendation.
Be.EV is great value for money
Be.EV is great value for money. The subscriptions they have for cheaper charging are amazing and saves you a good amount of money. The chargers are very quick. I only use the Be.EV chargers now
15 settembre 2026
Risposta di Be.EV
We're so happy to hear you find our subscriptions offer great value and our chargers are quick! Thank you for your wonderful feedback.
Risposta di Be.EV
We're so happy to hear you appreciate our initiative and its affordability. Thank you for your kind words!
Love the ease of charging at chadderton
15 settembre 2026
Risposta di Be.EV
We're so glad to hear you found the charging process at Chadderton easy! We appreciate your positive feedback.
all chargers are down (out of service)…
all chargers are down (out of service) in tunbridge wells. both locations.
asked for an update and got a reply that said nothing. was just dismissed without answers to my questions. why are they down. when can i expect them to be back on available?
just paid £13.99 monthly subscription and i cannot use any of the chargers in tunbridge wells where i live….
15 settembre 2026
Risposta di Be.EV
Hi, thanks for taking the time to write a review and notify us of this incident.
We have gotten in touch regarding the details of the two closed sites in Tunbridge Wells and have also fully refunded your Flexi subscription for this month.
We hope that we have amended for any inconvenience caused, and that once the sites are back up and running, we see you charging with us again.
Thanks,
Team Be.EV
No hassle you just drive up Plug and…
No hassle you just drive up Plug and tap your RF ID card.
starts charging it’s that easy.
15 settembre 2026
Risposta di Be.EV
We're happy to hear that our charging process was so easy and hassle-free for you. We appreciate your positive feedback!
Always perfect
15 settembre 2026
Risposta di Be.EV
Hi, thanks for taking the time to leave us a positive review!
Great network of charging stations
Great network of charging stations. And great subscription. I have no home charging since I got EV, and I've been charging with Be.EV since with no interruptions.
15 settembre 2026
Risposta di Be.EV
We're so glad our network and subscription have made your EV charging experience seamless. We appreciate your positive feedback!
Great rates when you have flexi plan.
17 settembre 2026
Risposta di Be.EV
We are so pleased to hear that our flexi plan is working out well for you and providing great value. We appreciate your positive feedback!
Risposta di Be.EV
Hi Umar, thanks for leaving us a great review!
When they are working they are 5 star…
When they are working they are 5 star but any problem it’s a nightmare customer services are useless I tried to charge 3 times but everytime i paid in the app the machines rebooted so I was £75 down customer services said they would get somebody to ring me I waited 20 mins then left still not rang me that was about 2 weeks ago and I have the subscription aswell
15 settembre 2026
Risposta di Be.EV
Hi Anthony,
We're sorry to hear about this experience. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been.
Please send us an email at feedback@be-ev.co.uk with some more details regarding your charge (location, date, time etc.). We'll look into the charging attempts, refund status, and lack of follow-up and make sure this issue is resolved.
We look forward to hearing from you,
Team Be.EV
Cheaper than most
It works and it’s a cheaper option when you don’t have the luxury of home charging
15 settembre 2026
Risposta di Be.EV
We're happy to hear that our solution provides a convenient and affordable option for your charging needs.
Just so easy
17 settembre 2026
Risposta di Be.EV
Thanks for taking the time to leave us a review. We're glad to hear that you find charging with us easy. Hope to see you charging with us again soon!
Risposta di Be.EV
Thanks for taking the time to leave us a review. We're glad to hear that you enjoy the location and usability of our chargers. Hope to see you charging with us again soon!
Excellent Service
With Be.EV, you can find a service close to you and the charges are really fast and easy to operate, even if you using a membership card, the App or your bank or credit card, all easy and fast to start the charge.
Hope this just will grow time to time.
Thank you for your excellent service.
17 settembre 2026
Risposta di Be.EV
We're so glad to hear you find our service fast and easy to use, whether with a card or the app. We appreciate your kind words and look forward to growing!
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