Be.EV Recensioni 

285
•
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più

Valutata 5 stelle su 5

Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più

Valutata 1 stelle su 5

Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Leggi di più

Valutata 5 stelle su 5

I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più

Dettagli dell'azienda

  1. Stazione di ricarica per veicoli elettrici

Scritti dall'azienda

We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

285 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 74% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(285)

261 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Charging always runs smoothly

Charging always runs smoothly, get the invoice for the charge which is good and I like the subscription.

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so glad to hear that our charging process and invoicing meet your expectations, and that you appreciate our subscription!

Valutata 5 stelle su 5

Be.EV is my default charger

Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what charging stations should be like, spacious, well laid out, clean and with a coffee shop onsite

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so happy to hear that our charging stations in Liverpool and Manchester are meeting your needs and expectations! We appreciate your kind words.

Valutata 5 stelle su 5

Really great

Twas so simple to connect with the app.

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so happy to hear that connecting with our app was a simple and positive experience for you. Thank you for sharing your feedback!

Valutata 2 stelle su 5

The charge point would not accept RFID…

The charge point would not accept RFID charge card (Aviator, Woodford).

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

Hi Ian, thanks for taking the time to leave a review. We're sorry to hear that your RFID card didn't work at our chargers.

We've forwarded this to our networking team who will investigate issues regarding payment at that site as soon as possible.

We appreciate you leaving feedback and informing us of this issue, we're keen to ensure that this is resolved.

Team Be.EV

Valutata 5 stelle su 5

Charging at stains park colchester today

Most if not all the charging points were working and clean to . It's great just to be able to pull up,plug in and away you go. Sometimes annoying when there are electric cars pull into a charger bay then go off shopping without any intension of charging there car but overall it was great

18 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so glad to hear you had a great experience with our charging points! We appreciate your feedback regarding other users' charging etiquette and will pass this on to the correct team in order to develop ideas as to how this can be avoided in the future.

Valutata 4 stelle su 5

Since installing the app things are…

Since installing the app things are working good. Fast charging and usually available units.

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so happy to hear that our app is working well for you and that you're finding available units and fast charging. We appreciate your positive feedback!

Valutata 5 stelle su 5

Easy to charge

Easy to charge. Good pricing at the moment. No issues.
The only downside is the Mini subscription is being discontinued and being replaced by a much more expensive option.

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

Hi Kirk, thanks for taking the time to leave us such a positive review!

We appreciate that the previous Mini subscription suited your charging habits better, and we're sorry to hear the new structure doesn't offer the value you're looking for. We genuinely value your support and will share your comments with the team. 💚

Valutata 5 stelle su 5

Reliable

Most of the time, a reliable charger is avaliable, delivering adequate electrons at high speeds.

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're happy to hear our charger consistently provides fast and reliable power for your EV. Thank you for your positive feedback!

Valutata 5 stelle su 5

Great pricing with the subscription and…

Great pricing with the subscription and fast too, very rarely have any problems

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're happy to hear that our pricing and speed meet your expectations. We appreciate your positive feedback and hope to see you at one of our charging bays again soon!

Valutata 5 stelle su 5

Price

Price, availability and location.

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We appreciate your positive feedback regarding the pricing, availability, and location of our offerings. We hope to see you charging with us again soon!

Valutata 5 stelle su 5

Very reliable chargers

Very reliable chargers, plenty of availability and fast charging..pricing is the best by far...

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so happy to hear you're pleased with our reliable and fast charging options, and our pricing. We appreciate your positive feedback!

Valutata 5 stelle su 5

Great fast charge!

Great fast charge!

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We are very happy to hear that you get charged up quickly at our charging hubs! Thank you for your wonderful feedback.

Valutata 5 stelle su 5

Nice and easy

Nice and easy, plug, charge... go!

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We are so glad to hear that you found our product easy to use and efficient! Thank you for your wonderful feedback.

Valutata 5 stelle su 5

Less price always

Less price and easy to charge

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We are so glad to hear you found the pricing favorable and the charging process easy. Thank you for your wonderful feedback!

Valutata 4 stelle su 5

Charging rates & subscriptions

I used to pay for the Mega save subscription, it was worth the money as I work full time and not everyday can I charge my vehicle after 7PM. However last month they wanted to raise the price for the subscription which sucks massively, it’s just greedy, there was absolutely no reason to adjust the Monthly price. I’m trying to save for a home charger, but charging the car at full rates becomes very expensive very fast, it would be more advantageous to stick with petrol vehicles as you would be saving more.

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

Hi Hafiz, thanks for taking the time to share your feedback. We completely understand your frustration, especially if the previous subscription worked well for your charging habits.

We never make changes to our pricing lightly. Any updates are carefully considered and discussed across our teams, taking into account factors such as network investment, operating costs and how we can continue delivering a reliable charging experience. Feedback like yours is really appreciated and helps direct those conversations.

While the subscription has changed to the Flexi at £13.99 a month, the potential savings available through the pass remain significant. For drivers who regularly make use of the discounted charging rates, it's still possible to save over £100 per month compared to standard PAYG pricing. Moreover, our Go and Go Further passes provide you a set amount of kWh in charging with a single monthly fee, offering plenty of savings and a hassle-free charging experience.

That said, we're sorry to hear the change has left you feeling disappointed. We'll make sure your feedback is shared with the wider team as we continue to review and develop our pricing options.

Thanks,
Team Be.EV

Valutata 5 stelle su 5

We have have had our energy with Octopus with no issues.

We have have had our energy with Octopus for a few years also our car charger. Absolutely great on both counts. Never any issues. Everything such as bills very straight forward. User friendly call handlers. 109% service.

15 settembre 2026
Logo di Be.EV

Risposta di Be.EV

We're so happy to hear you've had such a consistently positive experience with our energy and car charger services. We truly appreciate your kind words about our straightforward billing and helpful team! Hope to see you charging with us again soon⚡

Valutata 3 stelle su 5

I have had a number of issues with the…

I have had a number of issues with the app not connecting with the charger and not disconnecting. The advert that pops up when you load the app is annoying and you can't start selecting a charger until it disappears. That said the phone service is good to get issues sorted. Having the app package will only allow one vehicle to be charged at one time too.

17 settembre 2026
Logo di Be.EV

Risposta di Be.EV

Hi Richard, thanks for taking the time to leave us a review.

We're sorry to hear that you haven't had positive experiences regarding our app and will pass on this feedback to the correct team, which will help us know what to focus on in our future app updates.

If you have any other specific issues that you wish to share with us, feedback is always welcome at feedback@be-ev.co.uk.

Thanks,
Team Be.EV

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più