Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più
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Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Leggi di più
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Informazioni di contatto
Regno Unito
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Molto buono
285 recensioni
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You keep asking for a review so here is…
You keep asking for a review so here is a 2nd one.
Sort your Portsmouth prices out then I may think to come back but until then stop selling the membership in portsmouth
15 settembre 2026
Risposta di Be.EV
Hi Rob, thanks for taking the time to share your feedback.
Our goal is to make charging as affordable and convenient as possible. We'd love to offer subscription pricing across our entire network, but some of our sites are owned by third parties who set their own pricing, which means they can't currently be included.
We really value feedback like yours as it helps shape future improvements. In the meantime, you can find a list of all sites included in our subscriptions on our website: https://bit.ly/4jcnPUr
Thank you,
Team Be.EV
Always reliable and easy to use
Always reliable and easy to use. The pass for subscription is a great option
17 settembre 2026
Risposta di Be.EV
We're so happy to hear that our service is reliable and easy to use for you. We appreciate your positive feedback on our subscription option!
I subscribe so get cheaper charging…
I subscribe so get cheaper charging costs. The chargers are so easy to use and charge my vehicle quickly. The only time ive had to wait is when people don't take their cars off charge when they are at 100% and leave them connected for hours. The only gripe ive got is having to pay for parking on top of my recharge cost, otherwise they're very easy to use, just follow the instructions on the charger. I use the chargers at Sainsburys Trinity Walk in Wakefield. Theyre in the far corner on the ground level car park, not the underground park.
17 settembre 2026
Risposta di Be.EV
We're glad to hear you find our chargers easy to use and efficient. We understand your frustration regarding vehicles overstaying their charge and the additional parking costs. We appreciate your feedback as it helps us improve our services for everyone.
Risposta di Be.EV
We're truly happy to hear that our assistance has been helpful when you've encountered issues. We appreciate your kind words!
Risposta di Be.EV
Thanks for the great review - glad to hear that you've had a great experience charging with us!
App is really poor always an issue when…
App is really poor always an issue when I try to charge that causes delays.
Also you increase the off peak price to force customers into subscription was very underhanded. Extremely disappointed
17 settembre 2026
Risposta di Be.EV
We appreciate you sharing your concerns regarding the app's charging issues and the off-peak pricing. We are actively investigating these matters to improve our services and your feedback is greatly appreciated.
Risposta di Be.EV
We're glad to hear you found our charging process easy, our location convenient, and our pricing reasonable. We appreciate your positive feedback!
Risposta di Be.EV
We're so glad to hear you found our location great and that everything worked smoothly for you! Thank you for your positive feedback.
Great value and normally very easy to…
Great value and normally very easy to charge.
But future subscription changes may make it less value.
17 settembre 2026
Risposta di Be.EV
We're glad to hear you find value in our service. We appreciate your feedback regarding future subscription changes and will share them with the team!
Great many locations reasonably cheap…
Great many locations reasonably cheap it’s a shame they have just put their monthly subscription up.
17 settembre 2026
Risposta di Be.EV
Thanks for the feedback. We're pleased to hear you're enjoying our growing network and competitive charging prices. We appreciate your comments on the subscription changes and will make sure they're shared with the team.
I have had several issues starting mny…
I have had several issues starting my connection and have had to ring the help line several times.
I also have to drive two miles away to put my car on charge, walk back and the walk back to collect my car.
Nearer charging points to BL8 would be appreciated.
17 settembre 2026
Risposta di Be.EV
We appreciate you sharing your experience. We understand the frustration with connection issues and the inconvenience of limited charging points. We are actively working to expand our charging network, especially in areas like BL8, to improve accessibility for our users.
Fortunate to have good network of be.ev…
Fortunate to have good network of be.ev charging locations nearby.
Typically reliable and well maintained, just occasional connectivity issues.
Would recommend.
17 settembre 2026
Risposta di Be.EV
We're happy to hear you find our charging locations reliable and well-maintained. We are always working to improve connectivity and appreciate your feedback!
Risposta di Be.EV
We're so happy to hear you found our product easy to use and a great value! We appreciate your positive feedback.
Risposta di Be.EV
We appreciate you sharing your experience regarding the charging speed. We will forward your feedback to our network team who will further investigate this issue.
Love the subscription model as it’s…
Love the subscription model as it’s gives you the insight into costs per kWh before you go and charge your vehicle.
The machines are easy to use and with the app I can control the charging process even when I’m away from the car.
All the back office info you get through the app is valuable. I especially like the chance to win free charging. BeEV is a great charger business
17 settembre 2026
Risposta di Be.EV
We're so happy to hear you appreciate our subscription model for cost transparency and the ease of using our chargers and app features. We're glad our back-office info and chances to win free charging enhance your experience!
Great locations although more needed of…
Great locations although more needed of course. Easy to use chargers and subscription prices are very good. Keep up the excellent work 👍
17 settembre 2026
Risposta di Be.EV
We're so happy to hear you find our chargers easy to use and appreciate our subscription prices! We are always working to expand our locations.
Simply straight forward no fuss…
Simply straight forward no fuss charging and good value using the BeEv app
18 settembre 2026
Risposta di Be.EV
We're glad you found our charging straightforward and good value with the BeEv app. We appreciate your positive feedback!
Risposta di Be.EV
We're so glad to hear that our charging solutions are your preferred choice. We appreciate your positive feedback!
AVOID the headline low price cost me double
AVOID. I purchased their Go-Pass which promised great value, however they are extremely particular about the steps to take advantage of the pass. As a first time user of their app I seem to have missed a step and hence got charged full price, in effect double the cost. Customer service were sympathetic but in the end useless. I'm being penalised for a small fail on process, CS are hiding behind a refusal from their finance team. I'll be cancelling my subscription.
They could learn a thing or two from their octopus owners CS.
17 settembre 2026
Non scritta su invito
Risposta di Be.EV
Hi, thank you for taking the time to leave a review.
We have reviewed this issue with the customer service team and it seems that after signing up to the subscription you then paid for your charge through contactless - which cannot be connected to your account and therefore didn't apply your subscription. In future, make sure to pay with an RFID card or your Be.EV app in order to use your discounted payments.
We have gotten in touch and have refunded you the difference between the PAYG price and the equivalent price if your Go subscription was used. This payment should be with you in a few working days.
Thanks,
Team Be.EV
I just find it easier to use as its…
I just find it easier to use as its close to my home, convenience is key for me and starbucks is just the ticket while waiting for car to charge. I use the mini subscription so cheaper than all others I've used.
15 settembre 2026
Risposta di Be.EV
We love that whilst your car is charging you can always recharge with your coffee😊 Thankyou for taking the time to leave a great review Catherine, we're pleased to hear you find our chargers convenient and affordable 💚Happy charging ⚡
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