Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più
attempted to purchase a charging deal. used multiple cards for transaction, which were declined. Contacted customer service, who said they would investigate and get back to me and they never did .... Leggi di più
L'azienda ha risposto
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Informazioni di contatto
Regno Unito
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Molto buono
283 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Small problem with the chargers but…
Small problem with the chargers but went reasonably well
17 settembre 2026
Risposta di Be.EV
Hi Cyril, thanks for taking the time to leave us a positive review! We're glad to hear that you had a good experience charging with us!
We're sorry to hear that there was a small problem with the chargers at first, but glad to hear that the problem was hopefully resolved quickly.
If you have any issues in the future, please get in contact at feedback@be-ev.co.uk and one of our team will be in touch to help with any queries that you have.
See you at one of our bays soon! 💚
Best price around
17 settembre 2026
Risposta di Be.EV
Thanks for leaving us a positive review Sam! It's great to hear that you have had really positive experiences charging with us. We appreciate your kind words and hope to see you at one of our hubs soon 💚
Perfect servicr
Any time you have a question its answered perfect and they do a follow up.
17 settembre 2026
Risposta di Be.EV
Thanks for leaving us a great review Sharon! We're really glad to hear our team is providing excellent support and follow-up. We appreciate your kind words and hope to see you at one of our charging hubs soon 💚
Very good service and will recommend a…
Very good service and will recommend a friend to use the service.
21 settembre 2026
Risposta di Be.EV
Hey Chris, we're so glad you had a positive experience with our service and appreciate you recommending us! Thanks for taking the time to leave us such a fantastic review 💚
Best charging ever
Always a dependable fair priced product that delivers with ease and so darn fast. I wish all the EV suppliers were as good
18 settembre 2026
Risposta di Be.EV
Hi, thanks for taking the time to leave us such an amazing review! We're really happy to hear that you find charging with us easy and affordable. We'll see you at one of our charging hubs again soon! 💚
Risposta di Be.EV
Hi, thanks for taking the time to leave us a review! Great to hear that you enjoyed your experience with us. We hope to see you at one of our sites soon! 💚
Loyal customer for a year
Loyal customer for a year. Had a subscription issue which was handled very poorly. As a result I have lost confidence in this company. Had to find alternative charging as they do not deserve my business.
17 settembre 2026
Risposta di Be.EV
Hi Rob,
Thanks for taking the time to leave us a review, we apologise that your experience with us wasn't a positive one.
We're reached out through email to further investigate the issues that you faced and it would be greatly appreciated if you could provide us some more detail so we are able to take action if necessary.
We look forward to hearing from you,
Team Be.EV
Need more charging point…
It’s good when a space is available hence, I only go at night … it would be great if there is more than 1 charging point
17 settembre 2026
Risposta di Be.EV
Hi Tes, thanks for your great feedback. We're glad to hear you're finding the chargers useful when you can access them.
We appreciate that availability can be challenging at busier locations, and we understand why you'd like to see more charging points installed. Expanding capacity at existing sites and adding new locations is something we're continually looking at as demand for EV charging grows.
If you could send some further information over to feedback@be-ev.co.uk, we'll be sure to share your feedback with the team. Thanks again for taking the time to let us know. ⚡️
Risposta di Be.EV
Hi Alexander, we are so happy to hear you enjoyed your experience with us and appreciate your kind words!
Always quick and easy and reliable
17 settembre 2026
Risposta di Be.EV
We are delighted to hear that you consistently find our service quick, easy, and reliable. Your positive feedback means a great deal to us.
Best in the town!
15 settembre 2026
Risposta di Be.EV
We are so happy to hear you enjoyed your experience with us and appreciate your kind words!
Risposta di Be.EV
Hi, we're sorry to hear you've had such a frustrating experience. That's certainly not the standard we aim to provide.
If you're experiencing issues across multiple sites, we'd really like to understand more so we can investigate. If you can send us the locations you've visited, we'll share them with our network team and review any reported faults or recurring issues. You can get in contact through feedback@be-ev.co.uk and one of team will be on hand to help.
We're continually investing in improving reliability across the network, and customer feedback like yours helps us identify where we need to focus our efforts. Thanks for taking the time to let us know, and we hope we can restore your confidence in charging with us. ⚡️
Fast easy charging takes the stress out…
Fast easy charging takes the stress out ev chargers
19 settembre 2026
Risposta di Be.EV
We're so glad our EV chargers make your experience stress-free. We appreciate your positive feedback!
Risposta di Be.EV
We are so glad to hear you appreciate our pricing! We always strive to offer great value and appreciate your feedback!
Started off well
Chargers always free, however do not reach full capacity of 120kwh and now the subscription is £13.99 a month i am thinking of switching back to Ionity - faster charge speed lower monthly subs and same charge price.
15 settembre 2026
Risposta di Be.EV
Hi David, thanks for leaving us a review,
We understand that any increase in subscription cost can be frustrating, and we certainly don't make those decisions lightly. Pricing changes are carefully reviewed across the business, and customer feedback like yours plays an important role in those discussions.
We're also concerned to hear that you're not seeing the charging speeds you'd expect and we'd like to look into that further with our network team. If you can send us the locations you've experienced this at, we'll be happy to investigate.
While the subscription price has changed, the value of the charging discounts remains the same, meaning drivers who regularly use the discounted rates can still save well over £100 per month compared with standard PAYG pricing.
We appreciate there are several networks to choose from, and we'll make sure your comments on both pricing and charging performance are shared with the relevant teams. Thanks again for taking the time to let us know your thoughts. ⚡️
Risposta di Be.EV
We're so happy to hear that you have had positive experiences charging with us! We appreciate your kind words.
Good price in past with subscription
Good price in past with subscription. New price is not as great value.
17 settembre 2026
Risposta di Be.EV
Hi, thanks for taking the time to leave us a great review!
We appreciate that you found more value in the previous subscriptions, and we're sorry to hear the new structure doesn't offer what you're looking for.
We genuinely value your support and will share your comments with the team. 💚
As always a great service and having…
As always a great service and having the subscription makes it great value
17 settembre 2026
Risposta di Be.EV
We're so happy to hear you value our service and subscription! Thank you for your kind words.
Charging always runs smoothly
Charging always runs smoothly, get the invoice for the charge which is good and I like the subscription.
17 settembre 2026
Risposta di Be.EV
We're so glad to hear that our charging process and invoicing meet your expectations, and that you appreciate our subscription!
Be.EV is my default charger
Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what charging stations should be like, spacious, well laid out, clean and with a coffee shop onsite
17 settembre 2026
Risposta di Be.EV
We're so happy to hear that our charging stations in Liverpool and Manchester are meeting your needs and expectations! We appreciate your kind words.
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