Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più
attempted to purchase a charging deal. used multiple cards for transaction, which were declined. Contacted customer service, who said they would investigate and get back to me and they never did .... Leggi di più
L'azienda ha risposto
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Informazioni di contatto
Regno Unito
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Molto buono
282 recensioni
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Ha risposto al 79% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
One issue my local charge point has…
One issue my local charge point has been intermittent in service
I also feel the new subscription service is now expensive at £13.99 month
18 settembre 2026
Risposta di Be.EV
Thank you Jeremy, we appreciate you sharing your feedback. We are concerned to hear about the intermittent service at your local charge point, we would appreciate it if you were able to drop us an email at Feedback@be-ev.co.uk with the details of this charging point and recent charging sessions so we can investigate these matters👍
Really happy with Be.EV overall
Really happy with Be.EV overall. It’s convenient, easy to use and the subscription plan makes it even better value. The only small issue is that sometimes it can take a while to connect to the charger, but overall a great and handy service. 👍
15 settembre 2026
Risposta di Be.EV
Hi Erfan, we're so happy you find our service convenient and valuable! We appreciate you highlighting the connection issue and are always working to improve💚
Simple
Simple, fast Integration through the app and always reliable access
Love the half price "we miss you " offer too!
Please can we have more decathlon locations
17 settembre 2026
Risposta di Be.EV
Hey Rob, we're so glad you find our app simple and reliable, and love that you are benefiting from our promotions! We appreciate your kind words and are always working to expand our reach😊
Day2
Day2! tried to charge again not a chance, different location
21 settembre 2026
Non scritta su invito
Risposta di Be.EV
Hi Michael, we are very sorry to hear about the charging difficulties you experienced at a different location. We really value all of our customer feedback and would appreciate if you could briefly provide us with the details of your session at feedback@be-ev.co.uk and one of the team will investigate this issue and get in touch💚
Risposta di Be.EV
We're so glad you enjoyed our convenient location and spacious parking Sarah! We appreciate your recommendation💚
Risposta di Be.EV
Hi David! We're so happy to hear you're pleased with the fast charging and great connection! Thank you for your wonderful feedback😊
The best EV charging company out there
They save you money by not charging and seriously stupid amount of money just to begin charging. £25 is a reasonable fee which they reverse on the same day. Well done keep up the great work. Great price per kWh
17 settembre 2026
Risposta di Be.EV
Hi Eamonn, we're so happy to hear you appreciate our transparent pricing and reasonable fees. We are committed to providing great value⚡
Prices increased
17 settembre 2026
Risposta di Be.EV
Hi Ghulam, thank you for your review. We appreciate it's always frustrating when prices rise and we work hard to keep public charging as affordable as possible. We do have the longest off-peak period in the industry between 7am-7pm which is available without a subscription at 49p/kWh. Check it out⚡
The charger I was using just took 2…
The charger I was using just took 2 lots of £25 and didn’t start charging..
17 settembre 2026
Risposta di Be.EV
Hi Ian, we are very sorry to hear about the trouble you experienced with the charger. We understand your frustration with the payment issue. Both pre-authentication charges of £25 will be returned to your bank account within the next few working days, however some banks do take longer to process the transaction. If you have still not received the repayment after more than a week please email us at feedback@be-ev.co.uk and we will escalate this issue. Apologies again for this experience we hope it doesn't deter you from charging with us again in the future ⚡
Risposta di Be.EV
Hi Laura, we're so happy to hear that you had such a fast and easy experience with no connection issues at the port. We truly appreciate your positive feedback!💚
Risposta di Be.EV
Hi Renato, we are so glad to hear you are loving the lower rate with our subscription! We appreciate your positive feedback💚
Was told by staff the charger would be…
Was told by staff the charger would be 39p and got charged 69p and they did nothing but tell me Portsmouth council charger are excluded
17 settembre 2026
Risposta di Be.EV
Hi Mark, we appreciate you bringing this pricing discrepancy to our attention. We understand your frustration regarding the charge for the charger. We are reviewing our communication to ensure clarity on pricing, especially concerning council chargers.
"Thank you for offering the…
"Thank you for offering the €13.99/month subscription option—the €0.39/kWh rate has significantly reduced my EV charging costs. Your app is incredibly user-friendly and makes finding charging points quick and effortless while I’m out visiting clients
17 settembre 2026
Risposta di Be.EV
Hi Andy, we're so glad our new subscription option and app are helping you save on EV charging and making it easy to find points while visiting clients! We appreciate your positive feedback💚
Great Kent power chargers
Great Kent power chargers, and a fantastic price with the monthly subscription, don’t think it can be bettered, then I got a discount on the discount.
👍
21 settembre 2026
Risposta di Be.EV
Hi Barry, we're so glad you're enjoying our chargers and the fantastic subscription price! We appreciate your positive feedback💚
Risposta di Be.EV
We're so happy you've had an easygoing and excellent charging experience Mohammed! Thank you for leaving a positive review 💚
It advertises upto 150 kWh but in…
It advertises upto 150 kWh but in reality your lucky if it gets to 40 kWh
I would use it more if the charge rate was faster
Also when I first joined the option I had was 4.99 or 9.99
And is still advertised as such
I paid the 4.99 to test it out and then decided to pay the 9.99 to get the cheaper rate only to be charged 13.99 a week later
17 settembre 2026
Risposta di Be.EV
Hi, we understand it's always frustrating when you don't get the charging speeds you want. There's many contributing factors that affect the speed of your charge session including: the vehicle charging limits, your current charge percentage as a few examples. If you want to drop us an email at Feedback@be-ev.co.uk with the details of your charging session we can certainly have a look at the specific reasons that affected your charging experience. We look forward to hearing from you 💚
Service is fast
17 settembre 2026
Risposta di Be.EV
We're so pleased you're benefitting from our fast service William! Thank you for taking the time to leave a review, and we hope to see you charging with us again soon 💚
Always fast and reliable
Always fast and reliable just wish there was more sites in Liverpool
17 settembre 2026
Risposta di Be.EV
Hi Leanne, thanks for leaving us such a fantastic review! We're so happy you find our service fast and reliable.
We appreciate your feedback regarding more sites in Liverpool. We are always looking for ways to expand our reach and your comments will be passed along to our networking team.
Hope to see you charging with us again soon!💚
It was always ready for us to use
17 settembre 2026
Risposta di Be.EV
Hi, thanks for taking the time to leave us a review! We are so pleased to hear that our service was consistently available for your charging needs. We truly appreciate your positive feedback and hope to see you charging with us again soon!💚
Small problem with the chargers but…
Small problem with the chargers but went reasonably well
17 settembre 2026
Risposta di Be.EV
Hi Cyril, thanks for taking the time to leave us a positive review! We're glad to hear that you had a good experience charging with us!
We're sorry to hear that there was a small problem with the chargers at first, but glad to hear that the problem was hopefully resolved quickly.
If you have any issues in the future, please get in contact at feedback@be-ev.co.uk and one of our team will be in touch to help with any queries that you have.
See you at one of our bays soon! 💚
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