Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Leggi di più
attempted to purchase a charging deal. used multiple cards for transaction, which were declined. Contacted customer service, who said they would investigate and get back to me and they never did .... Leggi di più
L'azienda ha risposto
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Informazioni di contatto
Regno Unito
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Molto buono
281 recensioni
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Be.EV quality chargers at a good price. . .
All of the Be.EV locations I have used are well laid out, clean and tidy and more importantly they are all in good working order. Having a Be.EV subscription I always try to plan my journey's around them, especially the fast chargers.
21 settembre 2026
Risposta di Be.EV
Morning Andrew, thanks for your fantastic feedback! We're delighted to hear that you've consistently found our sites well laid out, clean, tidy and, most importantly, reliable.
It's especially rewarding to hear that your Be.EV subscription has become valuable enough that you actively plan your journeys around our network and fast chargers. That's exactly the kind of confidence and convenience we strive to provide for EV drivers.
Thank you for your continued support and for taking the time to share your experience. We look forward to keeping you charged on many more journeys😊
They changed subscription prices last…
They changed subscription prices last month and updated the app. I have been using Be.EV without major issues.
21 settembre 2026
Risposta di Be.EV
Hi Kiko, sorry to hear about this! We have never encountered this issue before, but we will fully investigate this issue and if you have been left out of pocket we will balance any funds. We will contact you once our investigation has been completed. Keep an eye out for us in your emails 💚
UPDATE: Hi Marco, It looks like you have two Be.EV accounts with us which both have subscriptions. It looks like you've logged into your second account and then you've subscribed again. I've made arrangements for the subscription to be cancelled on the original account and also have refunded back your most recent monthly subscription payment. Hope this all helps, if you have any other queries don't hesitate to reach out on Feedback@be-ev.co.uk 😊
Really disappointed with the membership…
Really disappointed with the membership increase!
17 settembre 2026
Risposta di Be.EV
Hi, thank you for this feedback. We appreciate it's always frustrating when prices rise and we work hard to keep public charging as affordable as possible. We do have the longest off-peak period between 7am-7pm in the industry which is available without a subscription at 49p/kWh. Most of our flexi pass users save over £100 a month with our subscriptions, check out our new charge passes to see how much you could save!💚
I was given £5 off my purchase so nice…
I was given £5 off my purchase so nice bonus
24 settembre 2026
Risposta di Be.EV
Hi Samantha, we're so glad to hear you appreciated the bonus on your purchase! Hope you had a lovely discounted charge😊 We hope to see you again soon.
Great charging experience with be.EV
Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of everything is straightforward and hassle-free.
The pricing is also very competitive, particularly with the subscription, which makes it excellent value if you charge regularly.
Very impressed so far — simple, reliable and well thought out. Highly recommended.
21 settembre 2026
Risposta di Be.EV
Hi Stacey, we are so happy to hear you're enjoying your charging experience with us! We truly appreciate your kind words about our app's ease of use and competitive pricing ⚡Thank you for your wonderful feedback and recommendation!😊
Very convenient and The Big discount…
Very convenient and The Big discount helps when you subscribe the £13.99 per month
21 settembre 2026
Risposta di Be.EV
Hey there! We're so glad to hear you find our service convenient and appreciate the subscription discount! Thank you for your positive feedback😊
Your chargers on the Isle of Wight are…
Your chargers on the Isle of Wight are forever either not working or randomly stop charging
21 settembre 2026
Risposta di Be.EV
Hi there, we appreciate you bringing the charger issues on the Isle of Wight to our attention. We are actively investigating these reports to improve reliability. We're sorry this has been your experience and hope to improve it for your future charges 💚
The chargers are reliable and easy to…
The chargers are reliable and easy to use. I wish there were more of your chargers around the UK.
17 settembre 2026
Risposta di Be.EV
Hi Stephen, we're so glad you find our chargers reliable and easy to use! We are actively expanding our network across the UK so keep an eye out for us 😊
Risposta di Be.EV
Hi Dean, we're so sorry to hear our product stopped charging after a short period. We are actively investigating this issue to improve our quality. We would really appreciate it if you could drop us a brief email to Feedback@be-ev.co.uk with your charging session details so we can investigate this and make sure it doesn't happen again. Looking forward to hearing from you 💚
😏😏😏😏
Really bad customer service never can solve issue with charging station and from 3 day is use like normal parking for car who don’t charge 😡😡😡
19 settembre 2026
Risposta di Be.EV
Hi Alex, I'm sorry to hear you've had a poor customer service experience up until now. If there's any problems or charging issues you would like to flag for us to investigate and resolve please drop us an email at Feedback@be-ev.co.uk with all the details so we can help you.
We also appreciate you bringing this to our attention in reference to non-charging cars parking in charging bays. We are actively investigating the misuse of the charging spots to help us improve your customer experience💚
Ease of charge and when I had an issue…
Ease of charge and when I had an issue with the app last week, the helpline sorted it out quickly and efficiently
22 settembre 2026
Risposta di Be.EV
Hi Ricky, we're so happy to hear you found the charging process easy and that our helpline promptly resolved your app issue. Thank you for your kind words and we hope to see you charging again with us soon💚
Risposta di Be.EV
Hi Claudio, we're so glad to hear you had a smooth experience and found several chargers available. Thank you for your positive feedback!😊
The site at Cecil road
The site at Cecil road, Hale is regularly having problems and I have had another poor experience charging last weekend. The power cut off mid way through the charge meaning I was extremely inconvenienced and had to wait almost 40 minutes over time to charge the vehicle.
17 settembre 2026
Risposta di Be.EV
Hi Keith, we are very sorry to hear about the issues you experienced with the charging point at Cecil Road, Hale. We understand how frustrating it is when a charge is interrupted, causing significant delays. We are investigating this recurring problem to prevent future occurrences💚
Risposta di Be.EV
Hey Graham, we're so glad you found our process straightforward and efficient. We appreciate your positive feedback and hope to catch you charging with us again soon💚
Risposta di Be.EV
Hi Leslie, we're so glad to hear you found our facilities easy to use, fast, clean, and spacious. We truly appreciate your wonderful feedback!💚 Hope to see you charging again with us soon😊
Risposta di Be.EV
Hi Ramiz, thank you for taking the time to leave us a review. We are sorry to hear that some of our chargers were out of order, we do our best to get engineers out to sites to fix any issues ASAP, but this does take time so please bare with us. If there is a reoccurring issue with one of our chargers that has not been attended to please drop us an email at Feedback@be-ev.co.uk and we can investigate this site promptly. We hope to see you charging again with us soon⚡
Good service
17 settembre 2026
Risposta di Be.EV
Thank you for the great review! Hope to see you charging again with us soon💚
Risposta di Be.EV
Hi Baz, we are so happy to hear that you found our service easy to use and our payment subscription process convenient. We truly appreciate your positive feedback!💚
Risposta di Be.EV
Thank you for the positive review Shaju 😊 Hope to see you charging with us again soon ⚡
One issue my local charge point has…
One issue my local charge point has been intermittent in service
I also feel the new subscription service is now expensive at £13.99 month
18 settembre 2026
Risposta di Be.EV
Thank you Jeremy, we appreciate you sharing your feedback. We are concerned to hear about the intermittent service at your local charge point, we would appreciate it if you were able to drop us an email at Feedback@be-ev.co.uk with the details of this charging point and recent charging sessions so we can investigate these matters👍
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