Another excellent experience with this company during my one-month stay in Bali. The engagement process was easy. The dialogue was professional and supportive, the doctor impressive, and the results h... Leggi di più
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Was happy to come across this while traveling. Pharmacy required a prescription for my sinus infection and found this site. DR. spoke clear and very understandable English. Pharmacy followed up withi... Leggi di più
L'azienda ha risposto
I had my first appointment with BaliDoc this morning and was totally satisfied. The Doctor was skilled and knowledgeable and the process was on time and efficient. He made his diagnosis and, after pa... Leggi di più
L'azienda ha risposto
What a fabulous service! Have a dental implant soon and was feeling extremely anxious. Took to Google to see if I could get medication prescribed and stumbled across this free 20 minute appointment so... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Informazioni di contatto
Stati Uniti
- balidoc.com
4,7
Eccellente
90 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Risposta di Balidoc
Thank you, Kieran. We are glad we could help and that your experience felt positive. Making it easy to access a doctor in Bali is something we care deeply about.
Dr K was prompt and organised my…
Dr Karina was prompt and organised my medication swiftly.
1 marzo 2026
Non scritta su invito
Risposta di Balidoc
Thank you, Dylan. We are really glad Dr Karina could help you quickly and get everything arranged without delay. Fast support and medication delivery in Bali is something we work hard to provide.
Risposta di Balidoc
Thank you so much. We are really glad we could help you quickly. We appreciate your kind words.
What a fabulous service
What a fabulous service! Have a dental implant soon and was feeling extremely anxious. Took to Google to see if I could get medication prescribed and stumbled across this free 20 minute appointment so booked only 40 minutes before my chosen time. The Dr was understanding and went through a few questions. Sadly he could only recommend over the counter medication and sent me a list through whatsapp. Fabulous to be able to get a Dr's appointment so fast but also over the Internet.
20 febbraio 2026
Non scritta su invito
Risposta di Balidoc
Thank you for sharing this. We are really glad you reached out, especially when you were feeling anxious about your upcoming procedure. Being able to speak with a doctor online in Bali and get clear guidance can make things feel a lot more manageable. We are happy we could support you in that moment.
I found it great I have not used such a…
I found it great I have not used such a service before. I could be open and I'm sure if they can help they will. A great service sitting in doctors offices is never fun and it takes so much time.
Thank you.
16 febbraio 2026
Non scritta su invito
Risposta di Balidoc
Thank you so much, Fi. It truly means a lot that you gave our service a try, especially if it was your first time using something like this. Being able to speak openly with a doctor matters deeply to us. One of the things our service is trying to change is the experience of sitting anxiously in a doctor’s office and losing hours of your day. We are glad you felt supported and at ease. Thank you for trusting us.
Great!
Dr Karina was lovely.
Video call was seamless from first message to end of call.
Thank you x
13 febbraio 2026
Non scritta su invito
Risposta di Balidoc
Thank you, Mandy. We are so happy your call with Dr Karina felt smooth and easy from start to finish. Knowing the experience felt seamless makes us smile. We truly appreciate you taking the time to leave a review.
Everything was fantastic
Everything was fantastic. Great customer service from the booking team, quick and easy to make a booking, the doctor was exactly on time and she was really professional and lovely. This is a great service.
3 febbraio 2026
Non scritta su invito
Risposta di Balidoc
Thank you for your kind words, L Clarke. We are really pleased everything felt straightforward and professional, from booking through to the consultation. Our whole team puts a lot of care into making the process simple and supportive. We are grateful for your recommendation.
Excelences
29 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you very much! We appreciate your feedback.
WHY CHARGING IN US DOLLARS and FEE SO HIGH?
My general practicioner doctor wasn't much help to provide me with a prescription for a common medication that i'm running out and instead told me that I needed to get a consultation with a psychiatrist for USD 75 just to get a prescription. Was quite annoyed that Balidoc is charging IN US DOLLARS in Indonesia AND USD 75 is about 1,250,000 Rupiah which is a very high / huge amount in Indonesia for a simple consultation (only around 250,000 to 400,000 Rupiah MAX for locals). For an online service, it's a big rip off the fact that Balidoc is charging in US DOLLARS and such a HIGH FEE just for a consultation which DOES NOT even include prices for the drugs.
28 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you for sharing your experience.
For clarity, all patients at BaliDoc first receive a free initial online consultation with one of our general practitioners. In many cases, prescriptions can be issued directly at this stage.
In this situation, the medication involved falls under a regulated category in Indonesia that requires specialist oversight due to safety and interaction considerations. Under local medical regulations, this type of medication cannot be prescribed or renewed by a general practitioner, but is commonly prescribed after an online assessment by a licensed psychiatrist.
The psychiatrist consultation fee covers a fully compliant specialist evaluation in English, conducted entirely online, without the need to visit a clinic, wait in queues, or navigate the local healthcare system. Once a valid prescription is issued, we can also coordinate legal prescription handling and medication delivery directly to a hotel or villa, which many international travelers find especially helpful.
We display pricing in USD for transparency for international visitors; the full equivalent in Indonesian Rupiah is shown before payment. Medication costs are separate, as they depend on pharmacy pricing, dosage, and availability, and this is communicated in advance.
While we understand how stressful it can be to run low on medication while traveling, we cannot bypass medical safety standards or local regulations. Our role is to ensure care that is safe, appropriate, and legally valid in Indonesia.
We appreciate the feedback and hope this helps future travelers better understand how regulated prescriptions are handled in Bali.
Very easy process 👌
I was able to book a video consultation appointment within 10 mins.
Very straightforward and they can also deliver your medication to you if needed.
22 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you, Stacey. We’re glad the booking process was quick and straightforward, and that the consultation and delivery option worked well for you. We appreciate you taking the time to share your experience.
Consistent great service
This is my second time using Bali Doc. The Doctor is always on time for the appointment. Each time I've been able to clearly discuss my problem and be prescribed the necessary treatment. When I injured my back I was unable to ride my motorbike so I was able to get the medicine delivered.
21 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you for coming back to us and for sharing your experience. We take pride in making the process easy and reliable, from on-time appointments to clear communication, and we’re glad medication delivery helped when you needed it. We really appreciate your continued trust in BaliDoc.
Excellent competent and efficient
Excellent. Dr BINTANG was very professional. I would use them again.
20 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you, Susan, for your kind feedback. We’re glad to hear you had a professional and efficient experience with Dr. Bintang, and that everything was clear and straightforward. We appreciate your trust and would be happy to assist you again.
Very convenient service
Very convenient service. They will deliver to anywhere in Bali. I am staying on the East Coast - 2 hours away from the main locations - but they were still able to deliver prescribed medicine without any issues. Reasonably priced and professional.
17 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you, GJ, for taking the time to share this. We’re really glad we could reach you on the East Coast and get everything delivered without hassle. Bali is spread out, and making sure people feel supported no matter where they’re staying is something we care deeply about. We appreciate your trust.
Excellent service
The call opened on time.
The doctor had excellent English.
The image was clear.
She asked good questions to ascertain my condition. She was clear in explaining what my ailment was and how to treat it. She listened and factored in the things I was telling her.
She was kind and friendly and even asked about the weather where I was on a small Indonesian island far away from Bali.
I was blown away by the service and will now use if I have another health issue when in Indonesia.
8 gennaio 2026
Non scritta su invito
Risposta di Balidoc
Thank you so much, Amelia, for such a thoughtful and detailed review. We’re truly happy to hear you felt listened to, well informed, and cared for throughout the consultation. Those small moments matter to us just as much as the medical care itself. We’ll be here whenever you need support again during your time in Indonesia.
Very convenient, reassuring and easy accessible.
This service is so convenient and well-organized. I was short on medication and very worried, but after a consultation with one of the doctors and submitting my medical history they could provide just what I needed, on the very same day! Would very much recommend.
24 dicembre 2025
Non scritta su invito
Risposta di Balidoc
Thank you, Melissa. We know how worrying it can be to run short on medication, especially while traveling, so we’re really glad we could help quickly and ease that stress for you. Your recommendation means a lot, and we’re always here if you need us again.
Risposta di Balidoc
Thank you for your feedback, Ahmed. We’re pleased to hear you found the service professional and punctual. Your recommendation means a lot to us.
Sound advice
Prompt arrival of GP to our video call, and sound advice provided. GP was very good and provided helpful information with our relocation to Bali.
18 novembre 2025
Non scritta su invito
Risposta di Balidoc
Thank you for your kind review, Tim! Reliable GP consultations and clear relocation guidance are important parts of the care we work hard to provide in Bali. We hope your journey here continues to feel supported, informed, and stress-free
The best medical service in Bali!
I've used balidoc.com twice and both times have been wonderful. Their availability is great and both times, I was able to schedule a video call within 20 minutes. Dr Bintang is very friendly and listens to your problems and concerns and medical history. The first time I used their service, I had run out of two prescriptions that I am on through my doctor in the US. I've been traveling for months and haven't been back in the US to get my meds refilled, and she was able to prescribe my medications that I needed.
The second time is what really stood out to me though. I did a hormone test last week and got very abnormal results and needed to start estradiol hormone replacement therapy due to low estrogen. I went to two OBGYNs in person, both of which clearly had no idea how to help me and tried to just put me on oral birth control with estrogen, which I absolutely cannot be on due to a history of pulmonary embolism caused by oral estrogen. When I explained this to the in person doctor, he literally just laughed at me, told me there weren't other options, continued pushing the oral estrogen, and admitted that he 'doesn't know the side effects'. Absolutely terrifying.
I decided to see if balidoc.com could help me again, even if it was to just refer me to an in person doctor. I shared my lab results with her on our video call, mentioned my clotting history and she suggested the oestrogel gel, which is what I went into the OBGYN hoping to be prescribed. The clinic sent the gel via gojek the following day, along with clear instructions for how to use, suggested another hormone test in a month, and to come back with any questions. I can't believe I wasted two days and hours and so much money by going to useless in-person appointments with doctors who were attempting to prescribe me an oral hormone that would likely kill me with my medical history, when I should have just come back to balidoc.com from the start.
I couldn't recommend balidoc.com more, they are absolutely wonderful and are a breath of fresh air when it comes to finding high quality medical care in a foreign country, which can be daunting and difficult. I will make another appointment with them when my meds run out in the next month or two, and will come to them first if I ever have any different issues or concerns in the future. Thank you so, so much, balidoc.com!
10 novembre 2025
Non scritta su invito
Risposta di Balidoc
Thank you for your moving review, Carissa. We’re grateful our doctor could help you access the right treatment safely and quickly. Supporting travelers with complex medical histories in Bali is something we put real care, effort, and expertise into. Your story may help others feel less alone when seeking reliable care abroad.
The doctor ( Dr Bintang) was very…
The doctor ( Dr Bintang) was very informed and helpful. It was a very easy process. Kind and considerate. Thank you
8 novembre 2025
Non scritta su invito
Risposta di Balidoc
Thank you, Katrina. We’re so happy you felt cared for. That’s exactly what every patient deserves, especially when navigating treatment away from home. We’ll be here if you need support again on your next visit to Bali.
Bali Doc was amazing- the doctor was on…
Bali Doc was amazing- the doctor was on the call right at the time of the meeting. Discussed symptoms and an action plan. He arranged prescription, pick up and drop of directly to my villa. As a Canadian this was so easy and helpful
12 ottobre 2025
Non scritta su invito
Risposta di Balidoc
Thank you, Stephen! We’re so glad to hear your consultation was smooth and right on time, and that the prescription and villa delivery made things easy for you. Making healthcare simple and stress-free for travelers is what we strive for, and when you’re back in Bali, we’ll be sure to take extra good care of you.
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