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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Paint company did real good and dispatched in quick time , THEN the courier step in !! Waiting in all afternoon for the delivery then get an email to say it’s running late will be 2 hours later now 20... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I needed to source some Graphenstone paint to complete a house we're building, nobody else was holding stock after the UK importer went pop - So finding these guys was an absolute live saver. I dealt... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Avace team were communicative and helpful. Product arrived well packaged and as expected. Small delay which was my fault / issue communicating with courier. Emily from Avace went above and beyond to r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchase paints/coatings on a regular basis and I arrived at this store for the first time. I will be buying from here again. Price including delivery was the cheapest. Website was a drea... Leggi di più

L'azienda ha risposto

4,7

Eccellente

TrustScore 4.5 su 5

76 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

MR D Mayhew of Suffolk

MR D Mayhew of Suffolk
I needed product advice , and The Avace Team were very helpful and the people i spoke to were very knowledgeable and profesional and couldnt have helped more. I will definatley be using them again for breathable paint products and would further most certainley recommened them. Thankyou.

11 novembre 2025
Non scritta su invito
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Risposta di Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Valutata 5 stelle su 5

Excellent customer service and knowledge

Had to have replacement t product, very prompt customer service and info and prompt refund, excellent delivery time, second time using this company but now my ‘go-to’

9 novembre 2025
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Risposta di Avace

Thanks for your review. We're so glad that we ticked all of your boxes. We can't wait for you to visit us again.

Emily - AVACE Ltd

Valutata 5 stelle su 5

Scott was helpful bought my paint in…

Scott was helpful bought my paint in the morning had it delivered the next day in Dorset
Highly recommended

20 ottobre 2025
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Risposta di Avace

Thanks for your review! I've passed your feedback on to Scott.

We're glad he could help.

Emily - AVACE Ltd

Valutata 5 stelle su 5

Get your Graphenstone here!

I needed to source some Graphenstone paint to complete a house we're building, nobody else was holding stock after the UK importer went pop - So finding these guys was an absolute live saver. I dealt with Emily and her treatment of me as a new customer was the same you'd expect if you'd been buying from them for a decade. She even added some colours to the list that we needed - that weren't currently there. Add in overnight shipping and what could have potentially meant redecorating a whole house has been avoided. 10/10 will be back.

22 ottobre 2025
Non scritta su invito
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Risposta di Avace

Hi Bryn,

Thanks for your wonderful feedback. It was great to be able to help you out!

Happy Painting!

Emily - AVACE Ltd

Valutata 3 stelle su 5

Late Delivery

Ordered Friday, paid extra for next day courier service. Arrived Tuesday.

17 ottobre 2025
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Risposta di Avace

Apologies for the delay in receiving your goods. Unfortunately, once orders leave our premises they are in the hands of the courier. I have emailed our courier service and I'm still awaiting a response as to why it was delivered late.
All I can do is apologise on behalf of the company, and we will continue to investigate late deliveries, as it should not happen if you have paid for the next day service.

Valutata 5 stelle su 5

Arrived quickly

Arrived quickly, great quality product

11 ottobre 2025
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Risposta di Avace

Thanks for your review!

Happy Painting!

Emily - AVACE Ltd

Valutata 5 stelle su 5

Excellent service.

Excellent service.

Easy website to use and the service is excellent will definitely be using again.

7 ottobre 2025
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Risposta di Avace

Thanks for your review!

Happy Painting!

Emily - AVACE Ltd

Valutata 5 stelle su 5

Excellent service

Excellent service, this was a repeat order so no discussion needed, the paint arrived next day.

15 ottobre 2025
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Risposta di Avace

Thanks for your review!

Happy Painting!

Emily - AVACE Ltd

Valutata 5 stelle su 5

You won't find better.

I purchase paints/coatings on a regular basis and I arrived at this store for the first time.
I will be buying from here again.
Price including delivery was the cheapest.
Website was a dream to navigate.
Items arrived next day.
Packaging is the best I've experienced.
Comms were prompt and informative.

Rare to see a company operating with such a professional approach.

Many thanks.
Craig.

14 ottobre 2025
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Risposta di Avace

Hi Craig,

Thanks for your wonderful review.

Happy painting!

Emily - AVACE Ltd

Valutata 5 stelle su 5

Perfect

Item in stock, competitively priced, delivered within 24 hours. Perfect!

24 settembre 2025
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Risposta di Avace

Hi,

I'm so glad we could help!

Happy Painting!

- AVACE Ltd - Emily

Valutata 5 stelle su 5

Overall excellent

Price. Service. And delivery all excellent

23 settembre 2025
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Risposta di Avace

Hi,

I'm so glad you enjoyed your purchasing experience and service.

Happy Painting!

- AVACE Ltd - Emily

Valutata 5 stelle su 5

You can talk to a human and order online.

Although I was doing the order online it was easy to talk to someone directly on the phone to double check things on the Friday. The gentleman was very helpful. 125litres of paint delivered first thing Monday morning on a pallet in 25litres good quality metal tins and lids.

1 agosto 2025
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Risposta di Avace

Hi Peter,

Thanks for your review. We hope to hear from you again soon.

Happy Painting! (it was a very large order, and mixing it was tricky but we got there in the end. I ended up looking like the incredible hulk, due to the colour being bright green!)

Emily - AVACE Ltd

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