The choice of paving on the website was extensive and I was able to find something similar to our current paving. The calculator was useful. I was kept well informed of the progress on my order and gi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The office staff I spoke to (Deb) do helpful and efficient , nothing too much trouble . Highly recommend . Follow up with delivery information can’t fault them
Having queried the actual bag volume against the wrongly quoted coverage, Deborah has provided excellent customer service by providing the two bags short, FOC. These were sat on my driveway waiting... Leggi di più
L'azienda ha risposto
We had been struggling to find something similar to the existing wall which we were extending and were pleased to be able to buy the amount of bricks we needed rather than having to pay for a whole pa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di materiali per la pavimentazione
- Negozio di articoli per il giardinaggio
- Produttore di tegole e piastrelle
- Negozio di tegole e piastrelle
Scritti dall'azienda
65 years experience helping homeowners transform their outdoor spaces The journey to transforming any outdoor space is exciting. For 65 years we’ve had the pleasure of bringing lots of garden and driveway ideas to life. And we’ve always been there every step of the way. From design to sourcing sustainable materials and expert installation. Bradstone has always been the one place to go to transform any outdoor space. Proven experience and reliability Our range offers you the very best in garden products and driveway materials, helping people transform their outdoor spaces since 1956. Bradstone originated from the family company of E H Bradley and Sons, which was established in 1902. Today, we still operate on one of our original sites, right on the southern edge of the Cotswolds. An area of England famous for the beauty of its historic villages, the natural stone quarried there is characterised by its soft yellow colour that we still use in our products today. Products that inspire and shape our lives We call upon these many years of experience to design and develop products that set the standard for quality, performance and visual appeal. The philosophy behind our range is to provide inspiration for homeowners so that they can have the garden or driveway of their dreams. It drives what we do in product development and pushes us to remain at the forefront of cutting-edge design with our landscaping collection. British-made concrete It’s good to know that our concrete landscaping products are manufactured right here in the UK*. Look out for the flag to mark our beautifully British-made concrete paving from quarries and factories nationwide. Always ethically sourced We’ve been prestigiously awarded for responsibly sourcing our materials. Meaning you can have absolute confidence you’re choosing sustainably and ethically when you buy our products. You can find out more at www.bradstone.com/about-us/ ethical-trading-policy Bradstone ECO At Bradstone, we’re committed to providing sustainable solutions to our products. And with new innovations in packaging and the launch of the ECO range, our customers are already benefiting from more sustainable choices to help transform their outdoor spaces.
Informazioni di contatto
Regno Unito
- bradstone.com
4,6
Eccellente
8966 recensioni
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I ordered some slabs
I ordered some slabs, but unfortunately, a few arrived broken. I contacted customer service, and they were quick to respond and arrange action. Despite the initial setback, the prompt resolution and great customer service made up for the inconvenience. 😃
7 aprile 2026
A good choice and delivery experience.
The choice of paving on the website was extensive and I was able to find something similar to our current paving. The calculator was useful. I was kept well informed of the progress on my order and given a delivery timeslot which was confimed the day before and the driver contacted me when he arrived. Due to our narrow driveway, the did attempt to use the trolley to move the pallets upto the property but had to settle for unloading close to the end of the drive. Overall, it has been a good delivery experience.
7 aprile 2026
Excellent customer service
The office staff I spoke to (Deb) do helpful and efficient , nothing too much trouble . Highly recommend . Follow up with delivery information can’t fault them
7 aprile 2026
What a joke
What a joke! Ordered a pallet of driveway pavers with free delivery. After 2 weeks of dealing with ‘customer service team’ because sub-contracting pallet company stated Bradstone had packed the pallet so it was too heavy for their vehicles, lanes were too small for larger vehicle, I gave up and went with competitor…
7 aprile 2026
Great customer service
Friendly and helpful advice, followed by accurate information, easy ordering process and on time delivery. Brilliant service, thank you.
27 marzo 2026
Brad stone old town grey green patio pack.
Quick and reasonably priced delivery.
No breakages with each slab individually protected.
Delivery driver was courteous and placed the slabs where requested.
25 marzo 2026
I was pleased to see an extra paving…
I was pleased to see an extra paving stone, which was just as well as one was broken on arrival. The poor guy delivering struggled with the way the mini pallet had been loaded and in trying to remove it from the pallet trolley he hurt his fingers.
25 marzo 2026
Damaged blocks
Received three pallets of blocks and 2 were damaged. Bradstone agreed to part refund but refund has never been received. Now ignoring emails on the subject. Very disappointed
12 agosto 2025
Excellent product and customer service
The product is excellent quality and looks great. The slabs were well packed although there were two broken - which I expected so I had slightly over ordered. Customer services were very good and easy to communicate with. However, information about the delivery was a bit of a black hole immediately after purchase. It took about a week to hear anything about delivery after purchase and the courier's communications were somewhat misleading suggesting a delivery time when I'm fact it's anything before this time! That said, when delivered, I wasn't in and my request (through customer services) to put them as far down the drive as possible was adhered to and I didn't have to shift any stone to park my car. Overall I'm very pleased.
1 marzo 2026
Risposta di Bradstone
Thanks for the 5-star review! We’re glad we could provide a professional experience and help you get your project moving.
Risposta di Bradstone
Thanks for the 5-star shout-out! We’re thrilled to hear the ordering was easy and our driver was helpful. Getting your products to you promptly is always our goal so you can get started on your project without the wait.
Enjoy your new outdoor space!
Great quality product
Great quality product, fast delivery and great communication throughout. Always recommend Bradstone.
10 marzo 2026
Risposta di Bradstone
Thank you so much for the 5-star review and for your kind recommendations!
We’re delighted to hear that you’re pleased with the quality of our products. We know that clear communication and reliable delivery are key to a stress-free garden transformation, so it’s wonderful to know we met your expectations on both fronts!
Couldn’t have been more helpful on the…
Couldn’t have been more helpful on the phone even for a small order. Sample arrived quickly as did subsequent order. Thanks so much!
10 marzo 2026
Risposta di Bradstone
Thank you so much for your kind words! We’re delighted that we could help, and it’s wonderful to hear that our team provided the support you needed.
We’re glad the samples helped you make your decision and that your final order arrived promptly. We hope your project goes smoothly and that you enjoy your new outdoor space for years to come!
Great products and great service and…
Great products and great service and delivered on time. Will definitely be placing further orders.
19 febbraio 2026
Risposta di Bradstone
Thank you for the fantastic feedback! We are thrilled to hear that you’re happy with both our products and the efficiency of our delivery service.
At Bradstone, we know that timing is just as important as quality when you’re transforming an outdoor space, so it’s great to know we hit the mark for you. We look forward to helping you with your future projects - please don’t hesitate to reach out if you need any technical advice or inspiration for your next order!
Pleased with time scale of delivery but…
Pleased with time scale of delivery but 1No of the pieces in the pallet was broken.
Satisfied with quality of the product.
1 marzo 2026
Risposta di Bradstone
Thank you for your feedback. We’re thrilled to hear that you’re happy with the quality of your Bradstone products and that our delivery team arrived on schedule.
We’re very sorry to hear that one of your pieces didn't make the journey in perfect condition. We know that when you're in the middle of a project, every single slab counts. Please rest assured that we provide a dedicated replacement service specifically for situations like this.
If you haven't already, please contact our support team at hello@bradstone.com with a photo of the damaged item. We will prioritise getting a replacement piece out to you as quickly as possible so you can complete your outdoor transformation without further delay.
I got exactly what I wanted and quick…
I got exactly what I wanted and quick delivery
25 febbraio 2026
Risposta di Bradstone
It’s great to hear we hit the mark! We’re delighted that you received exactly what you were looking for and that our delivery team got it to you quickly.
Thank you for choosing Bradstone for your project.
Good quality product
Ease of ordering process. Good delivery communication and delivery. Good quality product
25 febbraio 2026
Risposta di Bradstone
Thank you for your review! We’re glad to hear that you found the ordering process easy and were pleased with our delivery communication. Providing high-quality products alongside a seamless service is exactly what we strive for at Bradstone.
Enjoy your new outdoor space, and thank you for choosing us!
Ordered samples then two pallets of…
Ordered samples then two pallets of paving slabs on line. They came in just a few days. All good and efficient.
19 febbraio 2026
Risposta di Bradstone
Thank you for the great feedback! We’re delighted that our sample service and delivery met your expectations for efficiency. Getting your project off to a prompt start is always our goal.
We hope you enjoy transforming your outdoor space. If you need anything else, we’re here to help!
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