Contacted Autoserve to arrange a car service and i was pleasantly greeted by Drew. He got what i wanted sorted and its really good to speak to someone based here in the UK i can understand clearly and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Autoserve provide a great service. Today, similar to a previous occasion, I had to call them as I was unable to book my car into the preferred garage. Jackie Jones was very efficient, taking just a fe... Leggi di più
L'azienda ha risposto
I don’t usually write reviews but after my experience with Charlotte yesterday and how she dealt with it, I had to give credit where it’s due. From start to finish the whole process was seamless and... Leggi di più
L'azienda ha risposto
Jackie at Autoserve was fantastic. She was incredibly polite and helpful with my booking. She even went the extra mile to ensure my Peugeot appointment was properly booked despite a double booking.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Autoserve is a rapidly growing vehicle and fleet management company located in the West Midlands. We offer comprehensive guaranteed maintenance and fleet contracts across the UK, designed to encapsulate our philosophy of ‘one call does it all’. With over 40 years’ experience, our dedicated and friendly team prides itself on offering cost-effective and personalised solutions for our customers. We continually strive be innovators within the industry, rapidly responding to the changing and diverse needs of our customers. All of our partnered garages and suppliers work with us to offer discounts and service level agreements, which include both guarantees on workmanship and spare parts. In addition, we utilise a sophisticated, in-house computer system which draws on motor manufacturer information and technical trade databases. This provides us with invaluable data for every make and model of vehicle on the UK’s road network. Finally, all Autoserve customers have access to our 24/7, in-house Driver Helpline. Manned by our own highly-trained and friendly team members, they’re able to offer advice and support based on the unique specifications of your car’s make and model; providing you with advice that’s accessible and personalised.
Informazioni di contatto
2, Saint Kenelm Court, B62 8HD, Halesowen, Regno Unito
- autoserve.co.uk
4,6
Eccellente
348 recensioni
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Service and service beyond
From the moment the call went it - I was treated with utmost professionalism and courtesy, respect. The matter was dealt with exceptional ease and through the breakdown / trip to garage and sorting replacement car - every moment was communicated clearly and promptly. Alex was a complete star.
16 luglio 2025
Non scritta su invito
Charlotte Siddle helped me and was…
Charlotte Siddle helped me and was wonderful
10 luglio 2025
Non scritta su invito
Super quick response to emails and…
Super quick response to emails and ALWAYS a fantastic service. These people are a real pleasure to deal with.
Thank you
5 luglio 2025
Non scritta su invito
Risposta di Autoserve Ltd
We’re always pleased to hear when our teams are making a difference. We’ll pass your feedback on to the team – thank you again! Autoserve Team
prompt and helpful
I emailed with a query regarding a service and MOT. I had an immediate response from Charlotte who was extremely helpful and able to answer my query within a few minutes. Many thanks, Excellent service!
4 luglio 2025
Non scritta su invito
Risposta di Autoserve Ltd
We’re delighted Charlotte was able to assist – we’ll be sure to let them know you appreciated their help. Thank you for choosing Autoserve.
Service booking
Alex was very helpful and sorted the issue I had with booking my service promptly and professionally.
2 luglio 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for your kind words. We’re so pleased to hear you had a great experience and that Alex was able to help. Many thanks, the Autoserve Team.
I was helped by Jackie who was very…
I was helped by Jackie who was very professional and helpful.
1 luglio 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thanks so much for your lovely review! We’re delighted to hear everything went smoothly and appreciate you taking the time to share your experience. Best wishes, the Autoserve Team.
Amazing Service
Charlotte was very helpful and assisted me in booking my service.
30 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
We’re really pleased to hear that you were happy with the service and that Charlotte could assist you. Thank you for your feedback – The Autoserve Team.
Great service
Great service, friendly and personal with quick responses, always accommodating and nothing too much trouble. Highly recommended.
30 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for your review! It’s always great to hear when we’ve been able to help. We’ll be sure to pass on your thanks to the team. Kind regards, the Autoserve Team.
Charlotte was very helpful and proactive…
Charlotte was very helpful and proactive in sorting my query.She kept in constant contact
30 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thanks for the lovely review! We're glad Charlotte could support you and will be sure to let them know. Many thanks again – The Autoserve Team.
Risposta di Autoserve Ltd
We're thrilled to hear that everything went well and that our team could assist you. Thanks again for your kind words – The Autoserve Team.
Quick & easy booking
Quick & easy, made booking over the phone. Alex was super helpful. Followed up with a phone call to make sure I had received the confirmation email.
24 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for the positive feedback! We're really pleased you had a great experience and we’ll make sure Alex receives your comments. All the best – Autoserve.
Excellent service
Excellent service, booking made and confirmed within minutes of finishing the call.
23 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
We really appreciate you taking the time to leave us a review. We're so glad to hear you had a positive experience – thank you again from all of us at Autoserve.
Jackie was Very helpful
Jackie was Very helpful, she sorted out my new booking straight away
23 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thanks for the lovely review! We're glad Jackie could support you and will be sure to let them know. Many thanks again – The Autoserve Team.
Risposta di Autoserve Ltd
We really appreciate your feedback – it’s great to know that you had a positive experience with us. Thanks again, the Autoserve Team.
Excellent prompt service from Charlotte…
Excellent prompt service from Charlotte Siddle
20 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
We’re so glad to hear you had a smooth and helpful experience with Charlotte. Thank you for taking the time to share it – from all of us at Autoserve.
Alex was great
Alex was great, helped with my MOT and service within minutes of me calling and sending a text with information i needed - thank you! Always had great service with Autoserve and I popped my tyre last week which they fixed within 90 minutes.
19 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for the positive review. We're thrilled to know Alex could assist you and appreciate your kind words. All the best, the Autoserve Team.
Excellent Service
Alex and Leah have always been the most helpful. And have made arrangement to suit our fleet of EV vans. Auy issues they are always there to help. Thank you
19 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
We’re always happy to hear when our service meets expectations. Really glad you have Alex and Leah on hand to support you. Thanks again for your support – the Autoserve Team.
Very efficient Alex sorted the service…
Very efficient Alex sorted the service really fast
19 giugno 2025
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for the review – we’re so glad you were pleased with the helpAlex provided. Best regards, the Autoserve Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.