Contacted Autoserve to arrange a car service and i was pleasantly greeted by Drew. He got what i wanted sorted and its really good to speak to someone based here in the UK i can understand clearly and... Leggi di più
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Autoserve provide a great service. Today, similar to a previous occasion, I had to call them as I was unable to book my car into the preferred garage. Jackie Jones was very efficient, taking just a fe... Leggi di più
L'azienda ha risposto
I cannot recommend Autoserve enough. Went above and beyond to book a service within a short timescale. They took the time to return a call to ensure I got the booking slot required. Will definitely be... Leggi di più
L'azienda ha risposto
Jackie at Autoserve was fantastic. She was incredibly polite and helpful with my booking. She even went the extra mile to ensure my Peugeot appointment was properly booked despite a double booking.... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Autoserve is a rapidly growing vehicle and fleet management company located in the West Midlands. We offer comprehensive guaranteed maintenance and fleet contracts across the UK, designed to encapsulate our philosophy of ‘one call does it all’. With over 40 years’ experience, our dedicated and friendly team prides itself on offering cost-effective and personalised solutions for our customers. We continually strive be innovators within the industry, rapidly responding to the changing and diverse needs of our customers. All of our partnered garages and suppliers work with us to offer discounts and service level agreements, which include both guarantees on workmanship and spare parts. In addition, we utilise a sophisticated, in-house computer system which draws on motor manufacturer information and technical trade databases. This provides us with invaluable data for every make and model of vehicle on the UK’s road network. Finally, all Autoserve customers have access to our 24/7, in-house Driver Helpline. Manned by our own highly-trained and friendly team members, they’re able to offer advice and support based on the unique specifications of your car’s make and model; providing you with advice that’s accessible and personalised.
Informazioni di contatto
2, Saint Kenelm Court, B62 8HD, Halesowen, Regno Unito
- autoserve.co.uk
4,7
Eccellente
345 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful with authorising work to…
Very helpful with authorising work to be completed
13 maggio 2026
Non scritta su invito
Jackie was very pleasant and helpful
Jackie was very pleasant and helpful. Very pleased with the service
13 maggio 2026
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Phone was answered quickly
Phone was answered quickly. Service agent was polite and knowledgeable and made it easy for me to resolve my issue.
13 maggio 2026
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Quick response with all the information…
Quick response with all the information I requested.
11 maggio 2026
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Contacted Autoserve to arrange a service..
Contacted Autoserve to arrange a car service and i was pleasantly greeted by Drew. He got what i wanted sorted and its really good to speak to someone based here in the UK i can understand clearly and have an actual conversation with. First time arranging a service for the new car with this company and he made it really easy for me.
1 maggio 2026
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Jackie was very helpful in resolving my…
Jackie was very helpful in resolving my question
30 aprile 2026
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Excellent prompt personal service
Excellent prompt personal service, and follow up text….great !
29 aprile 2026
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Disgusting group of people
Disgusting group of people. Didn't fix anything and found out I had Jewish heritage and started abusing me.
7 aprile 2026
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Risposta di Autoserve Ltd
Hi John,
Please kindly remove your review, we are a UK based company with no Affiliation to any business in Australia. This does not relate to us.
Regards
Autoserve Ltd
So efficient!
I spoke to Drew through WhatsApp and he helped me get a very short notice service and MOT request booked really easily - SOO grateful!
24 aprile 2026
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Risposta di Autoserve Ltd
Thank you for your wonderful feedback. We’re really pleased to hear Drew was able to help you get your short-notice service and MOT booked quickly and easily through WhatsApp. We know how important it is to get things sorted at short notice, and it’s great to hear the process felt smooth for you. Your kind words will be shared with Drew, and we truly appreciate you taking the time to leave this review.
Really helpful
Really helpful, above and beyond what you would expect. Felt they were really looking for the best outcome for me, not just following a process. Jackie Jones is a legend!!
23 aprile 2026
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Risposta di Autoserve Ltd
Thank you for your fantastic feedback. We’re really pleased to hear you felt supported and that the service went above and beyond your expectations. It’s great to know you felt we were focused on finding the best outcome for you. Jackie Jones will be especially pleased to hear your kind words—we’ll make sure this is shared with her. We truly appreciate you taking the time to leave this review.
Risposta di Autoserve Ltd
Thank you for your feedback. We’re pleased to hear you found our response and support efficient. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Jackie was very helpful in advising me…
Jackie was very helpful in advising me how to book a service and MOT, I found the web portal a little confusing but Jackie was very helpful in putting me on the right track. Thank you
23 aprile 2026
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Risposta di Autoserve Ltd
Thank you for your kind feedback. We’re really pleased to hear that Jackie was so helpful in guiding you through booking your service and MOT. We also appreciate your comments about the web portal and will take this on board as we continue to improve. Your thanks will be passed on to Jackie, and we’re glad she was able to get you on the right track.
My company car is with Autos when I…
My company car is with Autos when I need anything doing i email them they come back to me easy with in the day And sort what ive asked
23 aprile 2026
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Risposta di Autoserve Ltd
Thank you for your feedback. We’re really pleased to hear that managing your company car with us is easy and that our team responds promptly to your emails. It’s great to know we’re able to sort everything out for you quickly. We appreciate you taking the time to share your experience and look forward to continuing to support you.
Risposta di Autoserve Ltd
Thank you for your great feedback. We’re really pleased to hear you found the service friendly and the process easy. We appreciate you taking the time to share your experience
Absolutely great people to deal with
Absolutely great people to deal with, superb communication very efficient and professional.
Thank you
22 aprile 2026
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Risposta di Autoserve Ltd
Thank you for your wonderful feedback. We’re delighted to hear you found our team great to deal with, with superb communication and a professional, efficient service. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Just booked MOT
Just booked MOT - problemless and quick service provided by Autoserve...
Drew You are amazing - thank You very much😊
22 aprile 2026
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Risposta di Autoserve Ltd
Thank you for your fantastic feedback! We’re delighted to hear your MOT booking was quick and hassle-free. Drew will be especially pleased to know they made such a positive impression—your kind words will definitely be passed on. We really appreciate you choosing Autoserve and look forward to helping you again in the future 😊
Risposta di Autoserve Ltd
Thank you for your kind words. We’re glad to hear you found our team very friendly and helpful. We really appreciate your feedback and look forward to assisting you again in the future.
Autoserve service booking
Answered phone straight away. Gave me the information I needed reference service booking. Nice and easy polite and friendly.
22 aprile 2026
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for your lovely feedback. We’re really pleased to hear your call was answered straight away and that you received the information you needed about your service booking quickly and easily. It’s great to know you found the team polite and friendly. We appreciate you taking the time to share your experience.
Very helpful
The lady on the telephone was very clear and helpful. Within a couple of minutes she answered all of my questions.
21 aprile 2026
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for your kind feedback. We’re delighted to hear that your experience over the phone was clear, helpful, and efficient. It’s great to know your questions were answered so quickly. We truly appreciate you taking the time to share your experience and will be sure to pass your comments on to the team.
First class service
Jackie Jones was very helpful during the call and followed up with an email explaining various options. Will now be so much easy booking vehicles in.
21 aprile 2026
Non scritta su invito
Risposta di Autoserve Ltd
Thank you for your kind feedback! We're delighted to hear that Jackie was able to assist you so effectively and provide clear follow-up information. It's great to know that booking vehicles will now be easier for you. We’ll be sure to pass along your comments to her. If you need anything further, don’t hesitate to get in touch.
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