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Motorfinity Recensioni 2.574

TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The car purchase was straight forward and easy and I was kept appraised with regular updates on the process by both Josh Holt and Lucy Smith and the great service extended to the day of the vehicles d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish, the process of buying a new car has been stress free and easy. Emails are replied to promptly and any requests or queries answered swiftly. There is always a real person availabl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beyond pleased with both the service and my new car from Motorfinity. I had never bought a car through this process before, but from start to finish I felt completely reassured, well informed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My easiest and most efficient car purchase to date. Cameron, Kitt, and Fiona handled everything quickly and effectively and I had my new car within just a few weeks. As a cash buyer with a vehicle alr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

Big discounts on new cars for those who go the extra mile. That’s what we’re all about. We believe our frontline workers should know how much they’re valued. We work hard to bring you unbeatable offers that aren’t available to the public. No hidden fees. No pushy salespeople. Just exclusive prices for those who serve our communities. Because you’ve got enough on your plate, we’ve made car buying easy with online support, expert advice, and zero hassle. Low prices just for you. Service that puts you first. Driven to reward you. Motorfinity.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2574 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

Not a good experience from start to…

Not a good experience from start to finish wouldn't buy from this company again. They did not solve the problems which arised quickly and was left with out a car for a week as I sold my car the day before I was suppose to take delivery and when you use you're car to carry out your job it's not great had to take time off. Then when I took delivery my car I was so relieved I could go back to work, and then when myV5 arrived with no address on it because of an admin error and was told to ring DVLA myself because the vehicle was in my name now I found it was always other companies fault not there's but I was buying the car from them
not the other companies!!! but I was constantly having to chase them with no apologies they didn't understand how much chaos it caused in my life not a good experience at all.

13 maggio 2026
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Valutata 5 stelle su 5

Outstanding Service from Start to Finish

Beyond pleased with both the service and my new car from Motorfinity.

I had never bought a car through this process before, but from start to finish I felt completely reassured, well informed, and genuinely looked after. The whole team was fantastic to deal with. Everyone was incredibly friendly, professional, patient, and always happy to answer my many questions. Communication was excellent throughout, with emails always answered promptly and clearly.

I’m absolutely delighted with my new Golf, which was delivered at a brilliant price too.

A special thank you to Luke in Sales and Katie in Delivery for their outstanding customer service. Both of you have been superb throughout the entire process, and I really cannot thank you enough for all your time, effort, and help in getting everything sorted so smoothly.

I would highly recommend Motorfinity and wouldn’t hesitate to use them again in the future.

11 maggio 2026
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Risposta di Motorfinity

Thank you so much for this wonderful review! We're absolutely thrilled that your first experience with Motorfinity was such a positive one and that Luke and Katie made the whole process so smooth and reassuring. They'll both be over the moon to read your kind words, we'll make sure they see them! Enjoy your new Golf, what a great choice!

Valutata 5 stelle su 5

Great service

The car purchase was straight forward and easy and I was kept appraised with regular updates on the process by both Josh Holt and Lucy Smith and the great service extended to the day of the vehicles drop off by the delivery driver Graham from Prestige Transport. Thank you.

11 maggio 2026
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Risposta di Motorfinity

Thank you for the lovely review! We're so pleased Josh and Lucy kept you well informed throughout and that the whole process was so straightforward. It's also great to hear Graham from Prestige Transport made such a positive impression on delivery day, we'll make sure everyone hears your kind words. We'll be here whenever you need us again!

Valutata 4 stelle su 5

This is a professional company and they…

This is a professional company and they provide a very very good service at prices even the best of us would find hard to match on some cars. I ordered a new Lexus and the process was very good and speedy. Unfortunately, for me the handover was delayed due to systems outside Motorfinity’s control and so I had to cancel once I’d asked about other availability and didn’t get the fastest response but in fairness they were always polite and did refund me my £499.00 deposit. I wish them well and would consider them again in the future.

6 maggio 2026
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Risposta di Motorfinity

Thank you for your kind words and for your understanding throughout what was an frustrating situation. We're really pleased the team were able to handle everything politely and that your deposit was refunded promptly. We're sorry the handover didn't work out on this occasion but we'd love to help you again in the future, please don't hesitate to get in touch when the time is right. We wish you all the best!

Valutata 5 stelle su 5

Great service

Just received my new car cannot fault the service given by Patrick and Katie, from start to finish there customer service has been brilliant!

30 aprile 2026
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Risposta di Motorfinity

Thank you for the brilliant review! We're so pleased Patrick and Katie looked after you so well from start to finish. We'll make sure they both see your kind words. We hope you're loving your new car!

Valutata 5 stelle su 5

Dealing with Motorfinity was excellent

Dealing with Motorfinity was excellent. Good levels of communication and service. The only issue was delivery by Listers, where the car was delivered slightly damaged, but I had now reply for them to fix the issue. However, the Motorfinity element was very good.

27 marzo 2026
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Risposta di Motorfinity

Thank you for your kind words about our service and communication throughout the process. We're really sorry to hear about the damage on delivery, this isn't the standard we expect from our delivery partners. We're pleased to hear Listers have since been in touch to get this resolved for you and we hope it's sorted quickly. Please don't hesitate to contact us if there's anything further we can help with!

Valutata 5 stelle su 5

Excellent service

From the first time of getting a quote, right through to delivery of my new car, Motoraffinity were absolutely great and kept me updated through every step. A special mention to Patrick and Kitt for all their hard work and bearing with me, whilst waiting for the dealership to contact me. They arranged a delivery date to suit my needs and the night before delivery, the delivery man called me and what time would I like my new vehicle delivered. Everyone was very professional and friendly. I wouldn't hesitate in using them again.

28 aprile 2026
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Risposta di Motorfinity

Thank you for the wonderful review! We're so pleased Patrick and Kitt kept you well informed and were so patient throughout the process. It's great to hear the delivery was arranged around your needs too, that's exactly how it should be! We'll make sure they both see your kind words. We look forward to helping you again in the future!

Valutata 5 stelle su 5

I cannot recommend Motorfinity enough

I cannot recommend Motorfinity enough. From first enquiry with Brady Odonnell to delivery team was first class, great communication and answered all my queries re: buying a new car of which there was many… very patient and professional at all times. Thank you very much I will definitely recommend & use your services again.

24 aprile 2026
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Risposta di Motorfinity

Thank you so much for the brilliant review! We're so pleased Brady and the delivery team looked after you so well and were patient with all your questions, that's exactly what we're here for! We'll make sure Brady sees your kind words. We look forward to helping you and your recommendations in the future!

Valutata 5 stelle su 5

This was a very straightforward…

This was a very straightforward process, firstly identifying the car with Josh, through to the delivery with Fiona. Would definitely recommend using Motorfinity.

29 aprile 2026
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Risposta di Motorfinity

Thank you for the lovely review! We're so pleased Josh and Fiona made the whole process so straightforward from start to finish. We'll make sure they both see your kind words. We hope you're loving your new car!

Valutata 5 stelle su 5

The process from start to finish was…

The process from start to finish was easy and smooth, with excellent help from Patrick selecting the car, finance etc. I was kept up to date on the production of the car very frequently and if i had any queries they were answered in a timely manner. BCA delivered the car and they were again, fantastic. I would highly recommend motorfintity when purchasing a car, i will be using again in the future. Many thanks 😊

30 aprile 2026
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Risposta di Motorfinity

Thank you for the lovely review! We're so pleased Patrick helped you find the perfect car and kept you so well informed throughout the whole process. We'll make sure he sees your kind words. We look forward to helping you again in the future!

Valutata 5 stelle su 5

New Vehicle purchase made easy.

From the initial enquiry to the day of my new vehicles delivery the Motorfinity team made new car purchase and vehicle part exchange easy. Simple precise correspondence and easy to follow instructions from the Motorfinity team - special mention for Brady O'Donnell
Kitt Matrix and Katie Powell - made the whole experience a pleasure. I will not hesitate to recommend your services to any one thinking of buying a new car. Thank you.

30 aprile 2026
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Risposta di Motorfinity

Thank you for the wonderful review! We're so pleased Brady, Kitt and Katie made the whole process so easy and straightforward, including the part exchange. We'll make sure they all see your kind words. We really appreciate your recommendation.

Valutata 5 stelle su 5

Excellent service

Excellent service! Brady was great at helping me pick the spec of my new Cupra Born - I love how you can tailor the car. Lucy kept me updated on the delivery process and followed up to make sure everything was okay. The overall process was really easy. I initially thought the price was too good to be true, I even checked with my local dealer and they couldn't match the price. I highly recommend Motorfinity to anyone who is looking to buy a new car

30 aprile 2026
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Risposta di Motorfinity

Thank you for the brilliant review! We love hearing that even the local dealer couldn't match the price, that's exactly what we're here for! We're so pleased Brady helped you spec your perfect Cupra Born and that Lucy kept you well updated right through to delivery. We'll make sure they both see your kind words. We hope you're loving every mile!

Valutata 5 stelle su 5

Fantastic Service - Excellent Staff

From start to finish, the process of buying a new car has been stress free and easy. Emails are replied to promptly and any requests or queries answered swiftly. There is always a real person available to talk to at the end of the phone, with staff polite and friendly. Even after purchase and delivery, Motorfinity are available for follow-up care. Highly recommended.

1 maggio 2026
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Risposta di Motorfinity

Thank you for the brilliant review! We're so pleased the whole experience was so stress free and that you always felt well supported, even after delivery. That after sales care really matters to us! We'll make sure the whole team hears your kind words. We can't wait to help you again in the future!

Valutata 5 stelle su 5

Great Service with a personal touch

All Staff involved in the purchase of my new car provided a great service with communication being efficient and friendly. I was kept fully informed of progress with my order.
The car arrived yesterday and the delivery service from BCA logistics was equally efficient
Was a bit disappointed that although offering a part exchange service for my existing car, this was in fact passed over to a separate company (Motorway)

29 aprile 2026
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Risposta di Motorfinity

Thank you for the lovely review and for your honest feedback! We're so pleased the team kept you well informed throughout and that the delivery went smoothly. We appreciate your comments regarding the part exchange process, we work with Motorway to ensure our customers get the best possible value for their existing vehicle, but we completely understand that this wasn't quite what you expected and will take your feedback on board. We hope you're loving your new car!

Valutata 5 stelle su 5

Luke and Fiona was absolutely amazing

Luke and Fiona was absolutely amazing! They made the whole experience smooth and incredible and answered all of my multiple questions! Received my car today and I am so happy with it! Cannot fault motorfinity at all and will definitely be using them again in the future

28 aprile 2026
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Risposta di Motorfinity

Thank you so much for this brilliant review! We're absolutely thrilled Luke and Fiona made the whole experience so smooth and that you're so happy with your new car. We'll make sure they both see your wonderful feedback, they'll be delighted! We look forward to helping you again in the future!

Valutata 5 stelle su 5

A1 service.

This is the second car I have purchased from Motorfinity and the complete process has been very smooth from start to finish. The whole team are very helpful and nothing is to mush trouble for them. From Fiona in sales to Kitt and Lucy in delivery all 3 gave A1 service.

30 aprile 2026
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Risposta di Motorfinity

Thank you so much for coming back to us for your second car, that really means a lot! We're so pleased Fiona, Kitt and Lucy all delivered A1 service and made the whole process so smooth. We'll make sure they all see your kind words. We hope you're loving your new car!

Valutata 5 stelle su 5

The best company for your new car

Motorfinity is the best for your new car experience. They are skilled in what they do. Very helpful. Their communication and consistency is topnotch.

Patrick was very helpful with securing the best finance for my new car. He was patience with me.

Fiona in the delivery department kept me updated all through my car journey. Both Patrick and Fiona were always ready to listen to me. They were very nice and professional.

Sharon delivered my car. She was amazing. She kept to time. She patiently explained things I needed to know about my car. She is very skilled and professional.

Thank you Motorfinity !

29 aprile 2026
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Risposta di Motorfinity

Thank you so much for this wonderful review! We're thrilled Patrick and Fiona looked after you so well throughout the whole process, and what a lovely mention for Sharon on delivery day too, we'll make sure they all see your kind words. We hope you're loving your new car!

Valutata 5 stelle su 5

Best way to buy a new car

The whole process was easy from start to finish. I part ex my old car and got a decent price. Fiona was very helpful and professional throughout. The delivery driver was lovely and sat with me while I took it for a spin as I wasn't used to an automatic car. Would definitely recommend Motorfinity to my colleagues.

28 aprile 2026
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Risposta di Motorfinity

Thank you for the lovely review! We're so pleased Fiona looked after you so well throughout and that you got a great price on your part exchange too. How lovely that the delivery driver went the extra mile to help you get comfortable in your new automatic! We'll make sure Fiona sees your kind words. We look forward to helping your colleagues in the future!

Valutata 5 stelle su 5

Fiona Bennison and Brady O’Donnell were…

Fiona Bennison and Brady O’Donnell were a pleasure to deal with from start to finish.

I found them to be polite and professional and they made the whole process easy, I would throughly recommend them should anyone be considering purchasing a new vehicle.

I have was supplied with various options and kept informed at all times.

Thankyou for a gold star experience

29 aprile 2026
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Risposta di Motorfinity

Thank you for the wonderful review! We're so pleased Fiona and Brady made the whole process so easy and kept you well informed throughout. A gold star experience is exactly what we aim for! We'll make sure they both see your kind words. We'll be here whenever you need us again!

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