Autoglym Recensioni 2760

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lifeshine I had a paintwork concern under the Lifeshine protection product. Contacted Autoglym. After navigating their portal which has some problems they acknowledge to fix speaking to... Leggi di più

Valutata 5 stelle su 5

First time using Autoglym products as new car has been “treated”. Polar foam looked spectacular but didn’t seem to do much but appears to make the wash easier afterwards. Delivery on date expected but... Leggi di più

Valutata 5 stelle su 5

I have just about every AG product except the UHD range. My cars look amazing, almost like new despite being 10+ years old. It takes time and effort to maintain the cars to this standard. My... Leggi di più

Valutata 5 stelle su 5

The items I ordered have so far not turned up. Email on Thursday saying despatched TNT as a courier (not good news as they are not good) Tracking link does not work and no tracking number provided. G... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori per auto
  2. Servizio di restauro e pulizia auto
  3. Negozio di accessori e attrezzature per auto
  4. Autolavaggio
  5. Autolavaggio self-service

Informazioni fornite da varie fonti esterne

At Autoglym we've been helping people care for their vehicles for over 50 years. We pride ourselves on creating the highest quality products which enable our customers to achieve the best possible finish and durability, quickly and easily. We call it our 'passion for perfection'. It drives every corner of our business and has turned us into one of the most prestigious vehicle care brands in the world today. We are very proud to hold two Royal Warrants and our products are used around the world by leading vehicle manufacturers. We design and create all of our products from our premises in Hertfordshire, England. If you would like any advice or even want to show off the fantastic results you've achieved then we would love to hear from you, get in touch at www.Autoglym.com


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Valutata 5 stelle su 5

Outstanding customer service from Autoglym

⭐⭐⭐⭐⭐
I contacted Autoglym regarding their Advanced All Wheel Cleaner (1L) as I wanted to clean my car before the snow arrived. Unfortunately, the trigger spray head didn’t perform as expected. Instead of producing a fine, even spray, it released the product in a narrow, straight stream, making it difficult to apply evenly across the wheels. As a result, cleaning the alloys took far longer than it should have.

This was particularly challenging due to my carpal tunnel, and what should have been a straightforward job became quite uncomfortable — to the point where I really didn’t want to continue. However, with snow on the way, I had no choice but to get it done.

I regularly use a wide range of Autoglym products, as well as products from other brands, and I’ve never experienced an issue with a trigger spray head before, which is why this stood out to me.

After contacting Autoglym customer service and providing the requested details, I was genuinely impressed by their response. They were helpful, understanding, and went above and beyond by offering a replacement, which I thought was a very kind and generous gesture.

I really appreciate how professionally and kindly Autoglym handled the situation. It’s reassuring to see a company that truly values its customers. Excellent service and very much deserved five stars.

Thank you

2 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Its not arrived

Its not arrived

2 gennaio 2026
Logo di Autoglym

Risposta di Autoglym

Hi Anthony,

We apologise for any disappointment regarding your order.

It appears you placed your order on the 23rd December.
We advised on the website using a banner that last orders for Christmas must be placed before the 17th December. Any orders past this day will be dispatched once we returned in the New Year.

Your order will be with you soon, should you require any further assistance please get in touch at enquiries@autoglym.com or by calling us on 01462 677766

Kind Regards

Autoglym Customer Services

Valutata 3 stelle su 5

Unclear Xmas delivery terms

Ordered on Wednesday (17 Dec) hoping for delivery before weekend. Knew the quoted ‘next day’ delivery was out because order was after 12pm. But didn’t turn up on Friday, and no delivery email with tracking info. Contacted support - TBF they were quick to reply. Xmas delivery means I was just over deadline. Now will be delivered in Jan. Apparently the website mentions this - yes it does, but *only* on home page! Useless if you start your journey on a specific product page via Google. Not stated during checkout , which would be the obvious place to mention. Even my email confirmation said next day delivery if ordered before 12PM.

Can’t speak about products as not received but credit for quick reply to support email.

17 dicembre 2025
Non scritta su invito
Logo di Autoglym

Risposta di Autoglym

Hello, Thank you for sharing your experience.

We want you to feel comfortable sharing good or bad news with us, we are sorry that on this occasion we fell short of your expectations and we also want to thank you for giving us a chance to help and make things right.

We're using your feedback to constantly look for ways to improve and have passed your valued feed back to the relevant teams for discussion.

Kindest Regards

Autoglym Customer Services

Valutata 5 stelle su 5

This company’s products are excellent

This company’s products are excellent. I have bought them as gifts too for those I know who already use Autoglym products themselves. This was a Christmas Gift too sent direct to the recipient. Which Autoglym kindly redirected for me to their address. It arrived promptly the following day, as promised. Can’t fault them.

16 dicembre 2025
Valutata 5 stelle su 5

Autoglym Car care 1 day course

Car care 1 day course
Now I've been washing cars for many many years and I learnt so much more about cleaning vehicles and the application of their product range for the car enthusiast at their premises . Tour of the production facilities with their quality and care was very apparent .There products have always been a firm favourite with me.It may sound cringy but it did what is says on the tin .Thank You for a very informative day .

17 novembre 2025
Valutata 5 stelle su 5

amazing product

it works well on the wheels and it gets them really really clean, it works fast I would highly recommend it to family and friends

30 novembre 2025
Valutata 5 stelle su 5

Great service. Great company

I ordered two products from you and they arrived promptly and well packed .
I have not had any emails or advertising from you which is great for me.!
I know where you are if I want anything I don't want bombarding for sales.
WELL DONE.

25 novembre 2025

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