Audika - Wolverhampton Recensioni 

122
•
TrustScore 5 su 5

4,8

4 Hampton Walk, Queen Square, WV1 1TQ WOLVERHAMPTON, West Midlands, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was received with warmth. Everything of the test was explained in details to put me at ease. Every test was done with professional expertise, taking precaution like washing the hands with sanitise... Leggi di più

Valutata 5 stelle su 5

Pooja Gupta competed a hearing test on my Mother on 17th April 2024. She was cery polite, patient & caring when dealing with my Elderly Mother. She showed a professional attitude & able to make my... Leggi di più

Valutata 5 stelle su 5

I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carr... Leggi di più

Valutata 5 stelle su 5

Went for a hearing test at the Wolverhampton branch was greeted by a very nice receptionist and taken to meet zoyha who did the test she explained every thing really well to me and my wife everything... Leggi di più



Informazioni di contatto

  • 4 Hampton Walk, Queen Square, WV1 1TQ, WOLVERHAMPTON, West Midlands, Regno Unito

  • 01902 796950

4,8

Eccellente

TrustScore 5 su 5

122 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(122)

6004 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

quality of life has improved

I took the jump from NHS hearing aids to private with Hidden Hearing. At first i wasn't sure what to expect, but Stephanie explained everything and reassured me with all the information I needed. After wearing the hearing aids for a couple of days, i needed a few adjustments as i work outside in lots of noise. Stephanie listened to me and made necassary adjustments. Now my quality of life and confidence at work has improved. The aftercare is BRILLIANT, better than anything i have experienced before. I can get very stressed if i am not hearing well, but I know i will always be looked after by Stephanie. Thank you.

17 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

The service was excellent

The service was excellent, staff were very friendly and polite, explained everything as we went along and made the experience very easy and satisfactory.

14 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

An amazing experience

I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carried out a comprehensive appointment. She not only listened to my needs but took time to solve the problems and made everything comfortable for me. I would recommend her as an Audiologist to anyone.

15 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Had a thorough hearing check. The service was brilliant and everything explained very well. Highly recommended.

12 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Friendly and welcoming staff

Friendly and welcoming staff.
Steph Armstrong (audiologist @Wolverhampton is professional and attentive to your needs. She is conscientious and dedicated in getting it right for you.
Excellent service

15 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I came to the appointment with my…

I came to the appointment with my husband, who has worn hearing aids for many years. it’s his second appointment this year, and yet again more than impressed. Stephanie is always very pleasant and explains everything to us. Hearing aids had a good check and working well. I must add, Lauren at reception is an absolute pleasure

4 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Very nice, helpful and professional staff.

Sophie gave me a thorough examination, listened to my concerns and difficulties, and advised me on the most suitable hearing aids to resolve my problems. She addressed me by my given name throughout the consultation which I prefer but most professional people address me more formally.

27 novembre 2023
Valutata 1 stelle su 5

Waste of my time

Booked appointment over 2 weeks in advance and took a day off work to attend only to be told when I arrived for my appointment had been double booked and they would need to cancel it. I explained that I had taken a day off work to attend and showed them the email that I had received to remind me to keep the appointment, so I was told to take a seat and they would speak with someone and see if they could fit me in I sat there for a further 30 minuets only to be told that they would not see me today and that I could rebook if I still wanted an appointment, I declined and walked out as I felt that I had wasted my time and given up a day of my annual leave to attend. For such a big company I felt they were very unprofessional and could have contacted me sooner. to cancel the appointment.

31 agosto 2023
Non scritta su invito
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Risposta di Audika - Wolverhampton

Hello, thank you for taking the time to leave your review and whilst we are sorry to see the 1 star, we appreciate the comments about your experience. We would be grateful if you could contact us and provide your details to enable us to find your record on our database. We would definitely like the opportunity to resolve this for you. Please contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Valutata 5 stelle su 5

Went for a hearing test at the…

Went for a hearing test at the Wolverhampton branch was greeted by a very nice receptionist and taken to meet zoyha who did the test she explained every thing really well to me and my wife everything was printed out for use to keep . Had two hearing aids which were fitted and explained very well all in all a good experience

15 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

The technician was very thorough &…

The technician was very thorough & explained the pros & cons very well & though she could see the concerns we had she didn't use scare tactics for a sale, hence we were able to find what was available & went down the NHS route but will be forever grateful for the professional advice & checks given.

5 luglio 2023
Valutata 5 stelle su 5

Hearing test anne somai

I much appreciated Zoyha. She was pleasant, helpful, very professional, explained well, put me at ease. A lovely person and an excellent audiologist.
The receptionist was very pleasant too
I picked up some useful leaflets.

25 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

I went to Hidden Hearing in…

I went to Hidden Hearing in Wolverhampton for a wax removal.my appointment was with Emma, she was very kind and explained things clearly. She made me feel very relaxed and was efficient. Would definitely come back again and would recommend Emma to anyone.

13 luglio 2023
Non scritta su invito

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