Audika - Stafford Recensioni 

Sophie is very informative and clearly spoken. She has explained all the hearing aid equipment well. I am hearing excellent with the hearing aids. Everything is easy to manage. Sophie is organised and punctual. Michele is friendly on the phone and calls me to confirm my appointments.

Both Gabriella and Sameer were excellent, very professional and thorough and my ears and hearing are now brilliant. Thank you to you both, also Michelle in reception was first class…

I have used H H for eleven years now and cannot sing their praises high enough.
Ashley Tulley (Manager at Stafford branch) has been working with me throughout this period and has performed Professional and effective service regarding my hearing issues. He has a very friendly and positive manner and I would never wish to look anywhere else for Audiology Services.

I’ve never had any problems with Hidden Hearing or my hearing aids. The hearing aids have been brilliant. Staff are very polite and professional. I visit Sophie at Basford Consulting Rooms and speak to Michele on the phone. Very satisfied with the service. It’s handy that there is free parking.

Sophie and Ashley are very good. They explain everything that I want to know. Thank you. The hearing aids are good. I would recommend Hidden Hearing.

Sophie is patient and friendly. She is very efficient. The hearing aids have made my life so much better. Thank you for all your help it is most appreciated.

Everything is explained well and with clear instructions. The hearing aids are good and I've never had any problems with them. Michele is friendly on the phone. Accessories arrive quickly when I order them. I am seen at home in Stoke-on-Trent. Sophie, Audiologist has been very satisfactory in everything she has done for me.

I cannot thank Gabriela (Stafford) enough. She was brilliant. I have left her room feeling fantastic. My ear had become severly blocked and sore with loud tinnitus accompanying these symptoms. I have left with an unblocked ear, comfort and now only mild tinnitus which I am sure will settle over the next few days. Both ears have been treated with expert and gentle care. This has been an appointment which has been well worth every penny and I will happily return for my follow up check up in 8 month and not hesitate to have the treatment again if it should be required. With huge thanks again to Gabriela and Stafford branch Hidden Hearing.

I have been with Hidden Hearing since 2020 - life changing is all I can say made all the more easier by the friendly, approachable and knowledgeable staff at Stafford branch. Very thorough annual hearing test yesterday together with a reset on my devices and professional advice about the need for future replacement. No hard sell here just sound advice on how to improve quality of life. Can't recommend the one plan enough either - great to have peace of mind about repairs and most importantly loss or damage. So all good to go for another year of great hearing - thankyou so much Ashley and team for providing this quality service

A very thorough and friendly service which put me at ease and explained every step of the test clearly. The financial options were also discussed in a clear and sensitive manner. A good experience all round!

Hidden hearing is the best place to earwax removal they have the best staff working in there

Professional caring audiologist who explained everything perfectly.

Absolutely fantastic service, Ash our audiologist from the Crewe branch came to my home after I suffered loss of hearing and tinnitus. At a very worrying time Ash was the voice of calm, offering best advice and providing me with a hearing aid that dealt with both my tinnitus and hearing loss. He was patient and understanding, nothing was too much trouble. His ongoing support is invaluable, couldn’t have ask for more. Would most definitely recommend.

Sophie has a cheerful face, She has a good level of knowledge about hearing and that makes all the difference to me. She has a good attention to detail.Sophie visit me at home in Staffordshire.

Excellent service as always. Thanks Ashley.

Hearing test carried out by Ashley very thorough and professional informative feedback given in friendly environment

An excellent and friendly appointment with Mr.Ashley Tulley on the 9/1/23 very informative highly recommend .

Very thorough examination and hearing test. Outcome explained clearly and concisely. New technology reviewed, explained and tried, with no pressure to purchase. Ashley is technically excellent with a very good and easy customer facing manner.

I note that most reviews of the Stafford branch are from people who have commented on having wax removal treatment. Although I am delighted that they have had a good experience with more than satisfying results my comments refer to the audiologist Ashley who carried out my yearly examination today.
This was my third appointment with Ashley and am very impressed with his knowledge of the subject of loss of hearing. He is so approachable and his number one aim is to listen to any problems you’re having and, after a hearing test, he explains thoroughly what he has detected and corrects the settings of the hearing aids to compensate his findings.
My wife attended with me today and after asking for her opinion on any problems she has with our communications at home Ashley gave us excellent advice on improving on these situations.
Thank you Ashley, you’re a very enthusiastic and dedicated professional who is an asset to Hidden Hearing.

A friendly welcome from Gabriela, followed by an explanation of what was to follow put me at my ease. She showed me a photo of the wax before and after the gentle procedure. Although dearer than my local chemist I chose Hidden Hearing for their friendly approach.