Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Leggi di più
L'azienda ha risposto
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Leggi di più
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I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Informazioni di contatto
Atlantic Street, WA14 5BY, Altrincham, Regno Unito
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Eccellente
212 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Atlantic Timber
Thanks for a great review, Michael! We're pleased you are happy with our cutting service.
Overall good, but with some damage
We ordered a fairly large collection of different wood from this company, 95% of which was fine and in good quality. The ordering process was great and delivery was prompt. The delivery driver was a bit lazy and wouldn’t call it kerb side delivery, but we managed and that isn’t really a comment about Atlantic Timber!
My reason for 4 stars is that despite 95% of the boards being in good quality, at least 5-6 of the battens had damage, two of which were quite severe meaning we couldn’t use those planks.
5 aprile 2026
Risposta di Atlantic Timber
Hi Liam, thank you for your feedback. We're sorry to hear that some of the battens you received were damaged. We check all our of products for quality before they leave our warehouse so it is likely that the damage occurred during delivery. We would be happy to either send some replacement battens or refund the cost of the battens that you weren't able to use. Please email us with your details and we can sort that out for you. Thanks.
Brilliant service and product 👍
6 aprile 2026
Risposta di Atlantic Timber
Hi Joe, thank you for taking the time to leave us a great review!
Brilliant service and value thanks…
Brilliant service and value thanks nothing was to much trouble 👌👌👌
1 aprile 2026
Risposta di Atlantic Timber
Hi Mark, we're really pleased to hear that you were happy with our service. Thank you for your custom.
Just as ordered delivered as promised…
Just as ordered delivered as promised in great condition.
1 aprile 2026
Risposta di Atlantic Timber
Thank you for your review, Phil.
Prompt service and prompt delivery
31 marzo 2026
Risposta di Atlantic Timber
Hi Mike, thank you for taking the time to leave a review. We're really happy to hear that we got your order to you in good time.
Risposta di Atlantic Timber
Hi John, thank you for your review. We're pleased that you were happy with our service.
Great Timber Place
Place was easy to find and park. Wood is straight and at a great price. Staff were knowledgeable and helpful.
31 marzo 2026
Risposta di Atlantic Timber
Hi Stephen, thank you for your review. We're pleased to hear you had a great experience when you came into our store. We look forward to welcoming you again soon!
Risposta di Atlantic Timber
HI David, thanks for your review. We're pleased to hear you were happy with our service.
Risposta di Atlantic Timber
Thank you for your great review, Alex!
Fantastic service each time I visit
I have received fantastic service each time I have visited Atlantic Timber in Altrincham. Most recently, I needed wood cutting to dimensions to make a fuse box cover for my homeware studio. Martin helped me and the wood was cut to dimensions. I was also advised which accessories to use for assembling. Super pleased and highly recommend Atlantic Timber, thank you so much! Nina
10 febbraio 2026
Non scritta su invito
Risposta di Atlantic Timber
Thanks for the great review, Nina!
First class service
I could not buy the size of wood I wanted locally and Atlantic Timber had it in stock. The order arrived 2 days after ordering and was very well protected - all in all I was very impressed with the service and happy to give 5 stars.
29 marzo 2026
Risposta di Atlantic Timber
Hi John, Thank you for your great review. We're so pleased to hear you were happy with our service and that we were able to help you out with the exact size of timber you needed. We look forward to serving you again.
Risposta di Atlantic Timber
Hi Charles, thank you for such a great review. As an independent, family-run merchant, it really means a lot.
Risposta di Atlantic Timber
Thank you for your review, we're really pleased you were happy with our service and the quality of the product you ordered.
Ordered a veneered panel to replace a…
Ordered a veneered panel to replace a section of a broken wardrobe door. Perfect match and cut to size. Delivery was very expensive though, but still cheaper overall than replacing a whole door.
22 marzo 2026
Risposta di Atlantic Timber
Hi Mark, we're really pleased that we were able to replace part of your wardrobe door. While we try our best to keep delivery costs as low as possible, we are bound by the costs of our external courier. We will pass your feedback onto our transport team as we review our costs regularly to ensure we offer our customers the best value for money. Thanks for taking the time to leave us a review.
Timber was excellent quality and…
Timber was excellent quality and communication spot on.
11 marzo 2026
Risposta di Atlantic Timber
Thanks for the lovely review. It's great to hear that you're happy with the quality and that we kept you informed.
Delivered as arranged
Ordered on line arrived as arranged everything ok excellent service
10 marzo 2026
Risposta di Atlantic Timber
Thanks for taking the time to leave us a review, Peter. We're pleased to hear you are happy with our service.
Great products and great customer…
Great products and great customer service , will definitely be buying from them again for any future projects
Cutting service is brilliant
17 marzo 2026
Risposta di Atlantic Timber
Hi John, thank you for your great feedback. We're pleased to hear that you were happy with our service and that you found our cutting service useful.
Risposta di Atlantic Timber
Hi Mr Taylor, sorry your hear that your product arrived damaged. Unfortunately your email went into our junk folder. One of the team has retrieved it and sent you an email to offer a range of solutions to you. We'll try and get this resolved as quickly as possible for you.
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