Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Leggi di più
L'azienda ha risposto
I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... Leggi di più
L'azienda ha risposto
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Informazioni di contatto
Atlantic Street, WA14 5BY, Altrincham, Regno Unito
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,7
Eccellente
210 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Atlantic Timber
We're really pleased you were happy with our service. Thank you for taking the time to leave us a great review.
Risposta di Atlantic Timber
Thank you for leaving a great review!
Staff friendly and helpful
Staff friendly and helpful. Click & collect order all ready when I arrived.
26 maggio 2026
Risposta di Atlantic Timber
We're really pleased to hear you are happy with our click and collect service. Look forward to serving you again!
Risposta di Atlantic Timber
Thanks for your review, Ian! We pride ourselves on stocking products and many other merchants don't - we hope you found what you were looking for!
Risposta di Atlantic Timber
Thank you for a great review, Nick!
Excellent Service
Good communication and a little mix up was sorted smoothly and easily. Reasonable prices and good quality product. Properly friendly and helpful. Would definitely use again!
20 maggio 2026
Risposta di Atlantic Timber
Thank you for your great review, Lyndsay! We're pleased to hear that you are happy with our service and look forward to serving you again.
Delivery poor and wrong order received
Delivery company used very poor said tried to deliver and didn’t even said left card and didn’t then supposedly ran out of time. Having stayed in 8am -6pm for 3 days. I phoned your depot someone was to phone back but didn’t. After all that the order was wrong. I ordered 21x21mm x2.4 m received 21x11 mm x2.4m . Messaged company saying it was time critical needed resolved no reply
Matter now resolved
12 maggio 2026
Risposta di Atlantic Timber
Hi James, please accept our apologies for the problems with your order. We're really disappointed to hear that our service fell short on this occasion. We use an external courier to deliver nationwide and most of the time they offer an exceptional service. Unfortunately, on this occasion, they failed to do so and we have raised this with them. We're also sorry you received the wrong product, which we can only put down to a genuine picking error. A member of our team has spoken to you and we are aware that you have been able to use the product, instead of requiring a replacement, so we have arranged a refund of the delivery charge and the difference in the cost of the material. Please do get in touch if you would like to discuss this further.
Excellect service
27 aprile 2026
Risposta di Atlantic Timber
Thanks Paul! Really pleased to hear you are happy with your order.
Delivered on time and good quality
25 aprile 2026
Risposta di Atlantic Timber
Thank you for a great review, Kenneth!
Great product and quick del also a good…
Great product and quick del also a good price, very happy customer.
20 aprile 2026
Risposta di Atlantic Timber
Thank you for a fantastic review Anthony!
Great service
19 aprile 2026
Risposta di Atlantic Timber
We're so pleased that you were happy with our service. Thanks for the review!
Risposta di Atlantic Timber
Thanks for an A+ review, Sean!
Fast delivery a pleasure to do business…
Fast delivery a pleasure to do business with thanks
15 aprile 2026
Risposta di Atlantic Timber
Hi David, we're really pleased you are happy with our service and we look forward to serving you again soon!
Helpful staff and good service.
20 aprile 2026
Risposta di Atlantic Timber
Hi Andy, thanks for taking the time to leave a great review!
Very good wood delivery was on time…
Very good wood delivery was on time over all good service
15 aprile 2026
Risposta di Atlantic Timber
Thanks for the great feedback Lee, we're pleased to hear that you are happy with our service.
good service and product
14 aprile 2026
Risposta di Atlantic Timber
Hi Mr Burgess, thank you for the great review.
Risposta di Atlantic Timber
Thanks for a great review, Michael! We're pleased you are happy with our cutting service.
Overall good, but with some damage
We ordered a fairly large collection of different wood from this company, 95% of which was fine and in good quality. The ordering process was great and delivery was prompt. The delivery driver was a bit lazy and wouldn’t call it kerb side delivery, but we managed and that isn’t really a comment about Atlantic Timber!
My reason for 4 stars is that despite 95% of the boards being in good quality, at least 5-6 of the battens had damage, two of which were quite severe meaning we couldn’t use those planks.
5 aprile 2026
Risposta di Atlantic Timber
Hi Liam, thank you for your feedback. We're sorry to hear that some of the battens you received were damaged. We check all our of products for quality before they leave our warehouse so it is likely that the damage occurred during delivery. We would be happy to either send some replacement battens or refund the cost of the battens that you weren't able to use. Please email us with your details and we can sort that out for you. Thanks.
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