Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Leggi di più
L'azienda ha risposto
No sure if I've got the exact date , but we paid for a door , Atlantic acknowledged that they couldn't provide it any more , they were going to provide an alternative but never did, also no refund..... Leggi di più
L'azienda ha risposto
I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Informazioni di contatto
Atlantic Street, WA14 5BY, Altrincham, Regno Unito
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,6
Eccellente
212 recensioni
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Decent price and very helpful guy on…
Decent price and very helpful guy on reception desk
5 marzo 2026
Risposta di Atlantic Timber
That's great to hear, Mark. Thank you for your review, it means a lot.
Ordered Beech Worktop cut to size
Ordered Beech Worktop cut to size. All ready when I collected. A BIG HELP. Thanks
5 marzo 2026
Risposta di Atlantic Timber
Thank you for you for leaving a great review, Roland. Very glad to be of help and we look forward to helping you with your next project.
Risposta di Atlantic Timber
Thank you for the review, Peter. We're so pleased you were happy with our service.
I ordered some wood from this company…
I ordered some wood from this company for me to collect, between ordering the wood and possible collection I suffered a couple of heart attacks so I was unable to go ahead and collect the wood or proceed with the intended project, I informed the company of my predicament via email and enquiring as to a how I could get a possible refund.needless to say I didn’t hear anything from them, so lesson learnt I won’t be using this company at all should I need to purchase any timber in the future,
2 marzo 2026
Risposta di Atlantic Timber
Hi Trevor, thank you for bringing this to our attention. We're sorry that you have experienced a delay in receiving your refund. While we try our best to ensure refunds are completed in a timely manner, occasionally these requests can slip through the net and unfortunately on this occasion your email was missed by our sales team. We have now refunded the value of your order. If you have any other issues, please do get in touch. Thanks.
website was wasy to use
website was wasy to use, was able to get sizes that aren't available easily at most stores. good quality timber, reasonably priced. delivered on time and well packaged. would definitely use again for future projects.
16 febbraio 2026
Risposta di Atlantic Timber
Thanks for your feedback Bruno. It's great to hear that you found our website easy to use. We're glad you're happy with the quality and the price. We look forward to supporting you on future projects.
Moulding arrived very quickly and was…
Moulding arrived very quickly and was exactly as pictured and described.
23 febbraio 2026
Risposta di Atlantic Timber
Thanks for your feedback Tony. Great to hear the product was what you wanted, and that you were happy with the delivery time.
Good service, could communicate better
Good response and pushed back on their supplier when needed but could have communicated and kept me updated better. It lead to a week delay on a replacement door.
16 febbraio 2026
Risposta di Atlantic Timber
Thanks for your feedback, Jonathan. We'll feed this back to the team and look to improve on keeping customers updated.
Fantastic service and the timber was…
Fantastic service and the timber was exceptionally packaged, not a mark on it , highly recommended and will definitely use again, thank you
17 febbraio 2026
Risposta di Atlantic Timber
Thank you for your feedback, Andy. We aim to make sure our products are delivered to our customers in as a good condition as if it was bought in store. Really pleased you were happy with the condition and quality of the timber you received.
Ordered my timber on 2 occasions
Ordered my timber on 2 occasions.
Quick and easy promt delivery, very happy
4 febbraio 2026
Risposta di Atlantic Timber
Thanks for the great feedback. Really pleased you found us quick and easy to deal with. Look forward to supporting you with your next project.
Have always helped me out and provided…
Have always helped me out and provided good service I would use again
4 febbraio 2026
Risposta di Atlantic Timber
Thank you for your feedback. We're pleased to have had the opportunity to help you out on your project and delighted you will be using us again.
Risposta di Atlantic Timber
Thanks for the review, Nigel. We're pleased we were able to help with your project and thank you for your custom.
Very friendly knowledgeable staff
Very friendly knowledgeable staff. Good prices, good service.
Whats not to like ?
28 gennaio 2026
Risposta di Atlantic Timber
Thank you for a great review Christopher! We pleased you were happy with your experience with us.
Quick service
Quick service, but the sheet edges were damaged.
We reported this and agreed on a resolution for any future orders.
3 febbraio 2026
Risposta di Atlantic Timber
Thank you for the feedback Ms Curtis. We're sorry the edges of the boards were damaged in transit. I believe our colleague George has been in touch to rectify the issue, but do let us know if there is anything else we can do. Thanks.
Great customer service
Great customer service, needed my order urgently and received it the next day.Thankyou
2 febbraio 2026
Risposta di Atlantic Timber
Thank you for your review Mrs Feather, we're pleased you received your goods quickly and that you are happy with our service.
Simple ordering, swift delivery.
Simple website order. Always someone on the phone if you need. Swift delivery.
8 febbraio 2026
Risposta di Atlantic Timber
Thanks for your review Mr Green. We're so pleased you are happy with our online service and we were able to help with your project.
Arrived more quickly than I expected
Arrived more quickly than I expected, well packaged and exactly what I wanted.
4 febbraio 2026
Risposta di Atlantic Timber
Really pleased you were happy with your purchase, Lesley. Thank you for taking the time to leave a review.
Good price quick delivery
4 febbraio 2026
Risposta di Atlantic Timber
Thanks for your review Simon, we're glad you were happy with our service!
Great place to buy pine window sills
Easy to order online and a brilliant selection of wood to chose.
I have bought a few pieces of pine window sill, and the quality and the price is great.
The staff on the counter are very helpful and polite.
The place offers a large variety of building supplies, from fixings to timber etc.
Definitely I will go again back if I need any kind of wood.
19 gennaio 2026
Risposta di Atlantic Timber
Thank you for taking the time to write such a great review. We're pleased to hear you have had good experiences in store, and that you find our products good quality at a fair price. We look forward to welcoming you back into store soon!
Brilliant!
Brilliant!
First delivery over a year ago was on time, with good communication and the wood quality was exceptional. Second delivery to private address was packaged perfectly, not a single dent anywhere, packaged like it was made of glass. Again superb, first choice for wood - thank you.
23 gennaio 2026
Non scritta su invito
Risposta di Atlantic Timber
Dear Mr Henderson, thanks for the fantastic review! It's great to hear from a delighted customer. Delivered on time, good communication and quality products, what we strive for every time. Thanks.
Awful delivery service.
To date, I have only received 1 of 2 packages. Phoned Atlantic Timber and was told that the person who deals with deliveries wasn’t available but he would phone me back. This never happened. Meanwhile, I received an email from DX saying that the missing package is out for delivery. I have given Atlantic Timber 2 stars as the timber that I have received is good quality, but otherwise I’d only give them 1 star.
14 gennaio 2026
Non scritta su invito
Risposta di Atlantic Timber
Dear Peter, we're sorry our delivery service wasn't up to scratch. We use third party couriers for our nationwide deliveries and sometimes packages get separated. The separated packages usually arrive a day or two later. Please can you let us know if all your packages have now arrived? Sometimes delivery updates come from us, other times direct from the courier, DX, as in this case. If your outstanding package hasn't arrived, please get in touch and we'll look into it.
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