Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Leggi di più
L'azienda ha risposto
I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Leggi di più
L'azienda ha risposto
I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Informazioni di contatto
Atlantic Street, WA14 5BY, Altrincham, Regno Unito
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4,7
Eccellente
208 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Atlantic Timber
Hi Kentlee1414, We're really sorry to hear that you didn't receive a response to your enquiry. We try our best to respond to every customer, but as our emails can get extremely busy, occasionally emails can get missed. We would always encourage customers to give us a call if they haven't received a response from us within 24 hours. We have passed your feedback onto the team and really hope you will give us another chance on your next project.
Great reputation being both friendly…
Great reputation being both friendly and helpful with advice on any project.
10 settembre 2026
Risposta di Atlantic Timber
Thank you for such a fantastic review, Ian! It really means a lot!
Very knowledgeable friendly staff
Very knowledgeable friendly staff, coupled with a huge range of products
10 settembre 2026
Risposta di Atlantic Timber
Thank you for a great review, Brian! Look forward to serving you again soon!
Top quality product at a very…
Top quality product at a very reasonable price and prompt delivery
1 settembre 2026
Risposta di Atlantic Timber
Thanks Gary, so pleased to hear that you were happy with our service!
Fantastic service and great products
1 settembre 2026
Risposta di Atlantic Timber
Thanks for taking the time to leave a 5 star review, we pleased to hear that you were happy with our service.
Great customer service
Great customer service, with accurate helpful descriptions on the website. My delivery arrived a few days early and the delivery driver was super helpful unloading and leaving the order in the right place. After sales service from George was also excellent as he was able to refund me my discount as an Altrincham FC season ticket holder! Great local business!
12 luglio 2026
Risposta di Atlantic Timber
Hi Colin, thank you for such a great review. So pleased to hear you were happy with our service, from one Alty FC fan to another! Look forward to serving you again soon.
Still need to learn what customer…
Still need to learn what customer service is. Generally expensive.. expect to pay 90p for every cut. Consider the extras like VAT and cutting and quite often you're better off at the big sheds.
29 agosto 2026
Non scritta su invito
Risposta di Atlantic Timber
Hi Mark, thank you for your feedback. We review the price of our cutting service regularly to ensure that we are fairly priced and competitive within the market, and are confident that are prices are reasonable and reflect the level of service our customers receive. Thanks.
Initial error on delivered goods was…
Initial error on delivered goods was speedily resolved. Very pleasant delivery driver. Good value
1 settembre 2026
Risposta di Atlantic Timber
Thanks for a great review, we are pleased to have resolved the error to your satisfaction. Look forward to serving you again soon!
Risposta di Atlantic Timber
Thanks for the 5 star review, David!
Risposta di Atlantic Timber
Thanks for the 5 star review, Mick! We look forward to serving you again soon!
Risposta di Atlantic Timber
Thank you for the feedback - we're pleased to hear you were happy with the product and our service!
Nice straight piece of timber
Nice straight piece of timber. Very few knots and reasonable price.
23 agosto 2026
Risposta di Atlantic Timber
Hi Matthew, thank you for leaving us a great review!
Great service
12 luglio 2026
Risposta di Atlantic Timber
Hi Gary, Thank you for your 5 star review! We're pleased to hear you were happy with our service!
Clearly very busy when I turned up to…
Clearly very busy when I turned up to collect the door but took me the warehouse and found my order in less than 5 minutes. Amazing! Keep it up!
2 agosto 2026
Risposta di Atlantic Timber
Thanks for the great feedback, Terry! We're really pleased to hear that even though we were busy we were able to deal with your order quickly. We look forward to serving you again soon!
I sent a email that hasn’t been… seen
I sent a email that hasn’t been responded to telling u why I’m very disappointed in the process and condition of the 2 items u sent out to me with attached photos !
2 agosto 2026
Risposta di Atlantic Timber
Hi Michael, we completely understand why you are frustrated that your email was not responded to in a timely manner. We receive a high number of emails each day which unfortunately means that on the odd occasion they can be missed. We're really sorry this was the case for you, and that the product you received had been damaged in transit. Our team have been in touch with you and have sent you a replacement. We apologise for the inconvenience.
A good experience.
Ordering on the website as easy and straightforward. I was kept informed on the progress of my order and so I knew when the order would be delivered. I was completely satisfied with the quality and finish of the timber. A good experience.
25 luglio 2026
Risposta di Atlantic Timber
Thanks for such a great review, Raymond! We look forward to serving you again!
Risposta di Atlantic Timber
Thank you for such a great review, Sue!
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