Logo di Astra Travel
Visita il sito web

Astra Travel  Recensioni 15

•
TrustScore 3 su 5

3,2

Agenzia viaggi
Scrivi una recensioneVisita il sito web
Scrivi una recensione

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi
  2. Agenzia di biglietti aerei
  3. Servizio sistemazione per vacanze
  4. Agenzia di escursioni turistiche

Scritti dall'azienda

Travel agency based in Sarajevo Bosnia and Herzegovina. Tour operator ,plane tickets , accommodation reservation,museum tickets and passes,ski passes,multi day and single-day tours in Bosnia and Herzegovina ,Serbia, Montenegro,Croatia.EXPLORE THE MOST BEAUTIFUL PLACES WITH US

Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

15 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 1 stelle su 5

We came at 08:31 and had to wait until 15:00 for paid apartmant

We came to the location at 08:31 exactly and were told immediately after we got of the bus that our guide isnt here to welcome us and that she would be late cuz of the trafic, after that we got new info that she is at another hotel of whatever.After we came we realised that we were in the wrong hotel (owner has this hotel where they dropped us and an apartmant 400m away where we were meant to stay), and trough the very broken english we kinda understood.And than he said that we will need to wait until 2 or 3pm to check into our room....14 hours of travel, with limited food and water and no sleep, i am told that i need to wait 6h and 30 mins to get my apartmant on 1 of 10 paid days.Btw its 11:54 and no sign of the guide :)

8 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent !

Our tour was a great balance of travel and discover/walk. Our guide picked us and dropped us where it was convenient for us. He drove safely and did have a great knowledge. He was openminded and answered all our questions. We wanted to learn more from Sarajevo and the recent war. We did !
Really great experience.

17 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Very happy with my experience

Great agency with professional, friendly and polite staff who will do their best and more to accommodate you and have your every request fulfilled. Cannot recommend them enough! Pleasure to have them book my honeymoon! Keep up the good work!

28 agosto 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Dear Anja,
Thank you for your review we appreciate your time to leave this amazing review, and we are happy that we were able to resolve the accommodation booking you had.We are looking forward to book your next trip with us.

Kind regards,
Astra Travel Team.

Valutata 5 stelle su 5

Amazing travel agency

Amazing travel agency, and young, amazing and highly professional and very friendly staff who go above and beyond to accommodate every request we had. Brilliant value for money, and wholeheartedly recommend Astra Travel!

26 agosto 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Dear Ms Kovac,
Thank you for your review.We are happy that we were able to resolve all the questions you have regarding your booking.We are looking forward to book your next trip with us.

Kind regards,
Astra Travel Team.

Valutata 5 stelle su 5

Great travel agent

Nice and friendly staff. Very knowledgable about history and extremly helpful. We took a full day tour to Herzegovina. We enjoyed landscapes and wines in Nuic' factory. The whole trip was great. We plan to come back and explore B&H more with Astra Travel the next year.  Good luck Astra Travel❤

26 agosto 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Dear Mrs.Kovac,
Thank you for your review, we appreciate your time to share your experience with us.We are happy to hear that you have enjoyed tours you have booked.You are always welcome to our agency and we are looking forward seeing you again on some of our tours.

Kind regards,
Astra Travel team.

Valutata 5 stelle su 5

I can say

I can say, this is one of the best travel agency's that i made use off. The kind people who work there, and are very helpful. And i went on a few tours across Bosnia, in Sarajevo in Mostar. The knowlegde they have off the history is astodinge. And the facts they have of almost everything you see is incredible. Thats why i rate 5 stars to astra travels, and i am already looking for booking a new holiday for next year.

26 agosto 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Dear Mr Krso,
Thank you for your visit as well for your review we appreciate your time to share your experience with us.We are happy that we were able to host you in Bosnia and Herzegovina In best way.You are always welcome to our agency and we are looking forward seeing you again on some of our tours.

Kind regards,
Astra Travel team.

Valutata 5 stelle su 5

Astra-Travel is one of the best travel…

Astra-Travel is one of the best travel companions for Bosnia. We had 10 wonderful days, the tour with Astra-Travel is definitely recommendable. Good service and great planning. Thank you for the great holiday, we enjoyed it very much!

17 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello Šejla,
Thank you for taking the time to review our services.

We are happy to hear that you are satisfied with our services.Our customer support team is there always to put a maximum effort to provide the best and most trustworthy information to our passengers,as well as our tour guides to keep you interested in the tour which you have booked.Thank you for the kind words we will give our best to keep our work on this level.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Exelent experience

15 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello Zvjezdan,
Thank you for taking the time to review our services.

We are happy to hear that you are satisfied with our services.Our booking team is there always to put a maximum efforts to provide the comfortable trip to our passengers.Thank you for the kind words we will give our best to keep our work on this level.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Fantastic country very friendly people

Fantastic country very friendly people. Agency was top notch customer support and Info we got before the trip were so precise that we prepared everything we need for the trip. Thank you for a nice vacation there guys enjoyed it!

14 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Thank you for taking the time to review our services.

We are happy to hear that you are satisfied with our services.Our customer support team is there always to put a maximum effort to provide the best and most trustworthy information to our passengers,as well as our tour guides to keep you interested in the tour which you have booked.Thank you for the kind words we will give our best to keep our work on this level.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Great experience and beautiful …

Great experience and beautiful exploring tour by astra travel. 👍

14 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello,
Thank you for taking the time to review our services.

We are happy to meet you and to have you on our tours.Our guides were enjoying tours with you on board.Thanks a lot for the visit and we hope to see you again in Bosnia and Herzegovina.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Great experience and beautiful

Great experience and beautiful exploring tour, we visit Bosnia and Croatia by astra travel

14 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello,
Thank you for taking the time to review our services.

We are glad to hear that our team was able to assist you in the best possible way.Thank you for booking with us and we hope to see you again on one of our future tours.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Awsome agency

14 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello,
Thank you for taking the time to review our services.

We are glad to hear that our team was able to assist you in the best possible way.Thank you for booking with us and we hope to see you again on one of our future bookings.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Easily 5-stars!

I found the service and response of this travel agency to be excellent. Easily 5-stars. Will definitely recommend Astra Travel to my family, friends and colleagues. A big thank you to Vedran for being extremely helpful!

13 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello Nedim,
Thank you for taking the time to review our services.

We are happy to hear that you are satisfied with our services.Our booking team is there always to put a maximum efforts to provide the comfortable trip to our passengers.Thank you for the kind words we will give our best to keep our work on this level.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Amazing service

Amazing service, I had a great customer experience. Very polite and friendly employees were there for me to handle any difficulties. I highly recommend this agency. Would use services again!

13 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello,
Thank you for taking the time to review our services.

We are glad to hear that our team was able to assist you in the best possible way.Thank you for booking with us and we hope to see you again on one of our future bookings.

Kind regards,
Astra Team.

Kind regards,
Astra Team.

Valutata 5 stelle su 5

Amazing experience with Astra their…

Amazing experience with Astra their staff is super kind and they are always looking to assist you in the best possible way. Their tour guides are professional and I have enjoyed my stay in Bosnia with Astra Travel.

13 luglio 2022
Non scritta su invito
Logo di Astra Travel

Risposta di Astra Travel

Hello,
Thank you for taking the time to review our services.

We are happy to hear that you have enjoyed your booking with us.We hope to host you again sometime.Greetings from Sarajevo.

Kind regards,
Astra Team.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più