My dress arrived quickly. It’s beautifully made and in a lovely light pure cotton. I must confess I have not stopped wearing it since I got it - it’s so breezy and cool on heatwave days. It’s definite... Leggi di più
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Scopri cosa dicono le persone
Always love going to Aspiga so many lovely colours and fun clothes to try - especially the dresses. I have several over the years and they are soft and I feel comfortable in all of them, they wash we... Leggi di più
L'azienda ha risposto
Bought the most beautiful dress and it came with the surprise of a matching scrunchy. Have received so many compliments. Everything from ordering to receiving the package has been flawless and I l... Leggi di più
L'azienda ha risposto
Do not shop here if you have children with you… have never been made to feel more unwelcome in a shop with a child - ever! We browsed here 23rd July and a young sales assistant made us feel like we w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Aspiga is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials. Here to make fashion fair.
Informazioni di contatto
OFFICE 49 SAFESTORE, SW83NS, London, Regno Unito
- 0207 627 5166
- customerservices@aspiga.com
- aspiga.com
4,4
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5K recensioni
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Ha risposto al 97% delle recensioni negative ricevute
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Great customer service.
My lovely items arrived, but unfortunately, there was a mix up.
I phoned Customer Services, the reply was immediate, no complicated menu, the person who answered was delightful and dealt with the problem instantly.
So often now, there is no phone number and only a chat bot!
I was impressed.
30 giugno 2026
Risposta di Aspiga
Dear Customer,
We’re so pleased to hear that our Customer Services team was able to resolve the mix-up quickly and make your experience a positive one. It’s wonderful to know that you appreciated speaking with a member of our team directly, and we’ll be sure to pass on your kind words. Thank you for sharing your experience.
From the Aspiga team
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you’re pleased with the fit and the lovely floaty feel of your item. We hope you enjoy wearing it and appreciate you taking the time to share your feedback.
From the Aspiga team
Quality of clothing
30 giugno 2026
Risposta di Aspiga
Dear Customer,
We’re so pleased that you appreciate the quality of our clothing. Thank you for sharing your feedback.
From the Aspiga team
Really beautiful cool dress
Really beautiful cool dress, not close fitting so ideal for hot weather 🙂
30 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re enjoying your beautiful dress and that the floaty fit is perfect for keeping cool in hot weather. We hope you enjoy wearing it throughout the summer and appreciate you taking the time to share your feedback.
From the Aspiga team
Return postage should be free
I like your clothes and glad I can send them back if the fit is wrong, but I resent that you charge for return postage when no other online company I deal with does that.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
Thank you for taking the time to share your feedback.
We're very sorry to hear that you were disappointed with our returns policy. We understand your frustration, particularly when returning a higher-value item, and we're sorry that this has affected your experience with us.
Your feedback has been shared with the relevant team as we continue to review our customer experience.
If there is anything further we can assist you with, please don't hesitate to contact us at customerservices@aspiga.com or call us on 0207 627 5166.
Kind regards,
The Aspiga Team
Prompt and helpful customer service…
Prompt and helpful customer service along with good quality clothing
30 giugno 2026
Risposta di Aspiga
Dear Customer,
We’re so pleased that you had a positive experience with our customer service team and that you’re happy with the quality of your clothing. We truly appreciate your kind words and hope you continue to enjoy your Aspiga pieces.
From the Aspiga team
Risposta di Aspiga
Dear Customer,
It’s great to know that your order arrived quickly and that you were happy with our delivery service. We appreciate you taking the time to share your feedback and hope you enjoy your purchase.
From the Aspiga team
Very good value for money for my Panama…
Very good value for money for my Panama hat.
Highly recommend.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you’re pleased with the value, quality, and style of your Panama hat. We hope you enjoy wearing it for many occasions to come.
From the Aspiga team
A lightweight soft cotton fabric that…
A lightweight soft cotton fabric that is lovely to wear and fitted perfectly. Beautiful pattern. Arrived as promised.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re enjoying the soft cotton fabric, beautiful pattern, and perfect fit of your purchase. We’re pleased that your order arrived as promised and hope you enjoy wearing your new piece throughout the season.
From the Aspiga team
Beautiful dresses
Two lovely dresses for my winter sun wardrobe. Beautiful fabric and well made. Thanks
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you’re pleased with your two dresses. We’re so pleased you appreciate the beautiful fabrics and quality craftsmanship.
From the Aspiga team
Prices are very high for the quality of…
Prices are very high for the quality of the garments. Communicatons between different aspects of the business and customers is poor and confusing for the customer. It took several calls to rectify mistakes that were made as it is unclear from the dispatch notes what was happening with deliveries.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
Thank you for taking the time to share your feedback.
We're very sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding the perceived value of our garments and are sorry that the communication surrounding your order was unclear and required several calls to resolve.
We understand how frustrating this must have been, and your feedback has been shared with the relevant teams as we continue to improve both our customer communications and order fulfilment processes.
If there is anything further we can assist you with, please don't hesitate to contact us at customerservices@aspiga.com or call us on 0207 627 5166.
Kind regards,
The Aspiga Team
Wilton store a pleasure to visit
Very pleasant browsing time at the Wilton store, as always, and excellent customer service, also as always! Not rushed, and ended up with a beautiful merino wool jumper. Thank you Aspiga!
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you always enjoy your visits to our Wilton store and that our team provides such a welcoming and helpful experience. We’re so pleased you found a beautiful merino wool jumper and appreciate you sharing your kind feedback.
From the Aspiga team
Thin cotton skirt
Very cool skirt made from thin cotton. I’ll wear it a lot as very good for a heatwave. Please do some more colours. It’s a great summer style that suits many people but I do think it’s expensive for a simple skirt.
However, my size quickly ran out so I rang to see when more would be in stock - told nothing on order. Next day there was my size! Not great communication.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re enjoying your skirt and that the lightweight cotton fabric makes it such a comfortable choice for warmer weather. We appreciate your kind suggestion for more colours and your feedback regarding the price.
We’re sorry for the confusion around the stock availability. As a small business, our stock can change from day to day, and it’s possible that a return was processed which then made your size available again online. We appreciate your understanding and will share your feedback regarding communication with our team.
We hope you enjoy wearing your skirt throughout the summer.
From the Aspiga team
Green Dress
The dress was a beautiful colour and very good quality. However the v neckline was too low for me. I hadn’t got that impression from the photo so was very disappointed. Sadly had to return it. The delivery was quick and return process easy.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
Thank you for taking the time to share your feedback.
We're delighted to hear that you loved the colour and quality of the dress, and that you were pleased with the delivery and easy returns process.
We're sorry to hear that the neckline was lower than you expected . Your feedback will be shared with our product team as we continue to improve our product imagery and descriptions.
If there is anything further we can assist you with, please don't hesitate to contact us at customerservices@aspiga.com or call us on 0207 627 5166.
Kind regards,
The Aspiga Team
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you’re pleased with your new swimsuit as a first-time Aspiga customer. We hope you enjoy wearing it and appreciate you choosing Aspiga for your swimwear.
From the Aspiga team
Efficient service and delivery
Efficient service and delivery, lovely top that looks and feels great
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you were pleased with the efficient service and delivery, and that you’re enjoying your new top. We’re so pleased it looks and feels great, and we hope you enjoy wearing it.
From the Aspiga team
The beech dress in many attractive…
The beech dress in many attractive colours is just perfect in this extremely hot weather.
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that your dress is perfect for the hot weather and that you’re enjoying the choice of colours. We’re so pleased it’s keeping you comfortable and stylish during the warmer days.
From the Aspiga team
Great choice & variety of stock
I went into the St Mawes store. Great choice & variety of stock. The assistant was really friendly & helpful on both the occasions I went in.
27 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you enjoyed your visits to our St Mawes store and found our range of stock to your liking. We’re so pleased that our team provided friendly and helpful service on both occasions, and we appreciate you sharing your experience.
From the Aspiga team
Great customer service from Matilda and…
Great customer service from Matilda and Olivia. Although I could have bought the Sallyanne dress while on holiday in the Cotswolds or online my determination to keep Aspiga in Edinburgh was paid off when I was assisted by both girls.
28 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that Matilda and Olivia provided such helpful service and made your visit to our Edinburgh store a special one. We’re delighted that you chose to shop with us locally and that you found your Sallyanne dress. We hope you enjoy wearing it and appreciate your support.
From the Aspiga team
It's a beautiful beach cover up
It's a beautiful beach cover up. I love the color, weight/ fabric. I am 5' 6" 126 lbs and purchased a small. The fit was perfect and I plan to purchase another color before our trip. ** Others have noted it is a bit sheer/ lightweight and it is, but for me that is perfect for beach, packing and travel.**
29 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re enjoying your beach cover up and that you love the colour, fabric, and fit. We’re pleased it’s the perfect lightweight piece for your travels and appreciate your feedback on the style. We hope you enjoy wearing it on your trip and look forward to welcoming you back for another colour.
From the Aspiga team
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