Anyvan Recensioni 

1006
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company is a joke and will thrive on any excuse to avoid getting the job done. They simply gave up on completing the service only because they had an issue with the storage lock. They entered the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The service was easy to arrange and communication was good. The driver who had my job was pleasant, helpful, efficient and well organized. I felt i was in good hands and everything worked out perfectl... Leggi di più

Valutata 5 stelle su 5

I used anyvan at short notice to move two suites of furniture to two separate locations.They were accommodating, sincere, and tried their utmost to straighten out confusion with such professionalism.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Joseph from AnyVan was absolutely outstanding. From start to finish, his communication was exceptional — prompt, clear, and genuinely friendly. The service itself was flawless, a true 10/10 experi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di trasloco e immagazzinamento
  2. Impresa di traslochi
  3. Servizio di trasporto pianoforti
  4. Sito di comparazione dei prezzi

Scritti dall'azienda

No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

Tutte le recensioni

(1006)

130 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Extremely poor communication

Had booked to get a couch dropped off 7:15am-11:15am was the time frame given. After messaging them on WhatsApp, (multiple times, no response) and waiting on the phone for 10-15 mins, was told the driver couldn't deliver it. Very poor communication.

Was then given 8am-9am for the next day, which was then pushed back to 12:45-1:15. Didn't recieve my couch until almost 3pm. Felt let down and lack of communication was extremely frustrating as it not only completely threw off 2 whole days for me, but also the person who they were picking up from.

16 agosto 2025
Non scritta su invito
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Risposta di Anyvan

Hi customer,

Thank you for sharing your feedback, and I’m sorry to hear about your experience.

Our Service Quality team has reached out to offer a goodwill gesture.

We appreciate you giving us the opportunity to make things right and hope your next experience with us will be a much more positive one.

Kind regards,
Emma

Valutata 5 stelle su 5

Once we got organised the drivers were…very satisfied

Once we got organised the drivers were very helpful and true to their word.
When our job arrived in Dublin the driver contacted me and the recipient was very impressed.
Thank you

9 agosto 2025
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Risposta di Anyvan

Hi Eileen,

Thank you so much for your kind words! We're delighted to hear that everything went smoothly and that the drivers were helpful and true to their word.

It’s great to know that communication was clear when your delivery arrived in Dublin, and we’re happy to hear the recipient was impressed too.

We truly appreciate your feedback and look forward to assisting you again in the future! 😊🚛

Kind regards,
Emma

Valutata 5 stelle su 5

Moving furniture through Europe

We just had furniture delivered here in Dublin yesterday from Sweden. Everything went smooth. The communication was very good throughout the process and we agreed on pick-up and delivery dates. Also, the driver was very helpful and easy to communicate with. We wouldn't hesitate to use AnyVan again.

9 agosto 2025
Non scritta su invito
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Risposta di Anyvan

Hi kund,

Thank you so much for your lovely feedback! We're delighted to hear that your delivery from Sweden to Dublin went smoothly and that communication was clear throughout the process.

It’s great to know the pick-up and delivery dates worked out well and that your driver was both helpful and easy to communicate with.
We truly appreciate your trust and would be more than happy to assist you again in the future! 😊🚛

Kind regards,
Emma

Valutata 5 stelle su 5

Good experience

Quick and easy booking

10 giugno 2025
Non scritta su invito
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Risposta di Anyvan

Hi Eve😊

Thank you for your lovely feedback – we're so pleased to hear you had a good experience and found the booking process quick and easy. That’s exactly what we aim for!

If there’s anything we can help with in the future, we’ll be here.

Kind regards,
Emma

Valutata 5 stelle su 5

Great service from start to finish

Great service from start to finish. Very helpful team and extremely professional. Would definitely recommend their services. Reece was a big help and very attentive to my needs.

24 luglio 2025
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Risposta di Anyvan

Hi Aa😊

Thank you so much for your kind words. We're absolutely delighted to hear that you received great service from start to finish! It’s wonderful to know our team was helpful and professional throughout – and a special shoutout to Reece for being attentive and supportive. We'll make sure your feedback reaches him!

We truly appreciate your recommendation and hope to assist you again in the future.

Kind regards,
Emma

Valutata 1 stelle su 5

Extortion

The two pick up crew arrived at 8.56, which was unfortunate because I did stress to the person booking me on the phone initially that this would make me late and it was agreed they would arrive between 8-8.30. They then said something about this one fabric hoop I had not being factored on the list and that I would be charged an extra £35. The thing is, it's part of a bespoke theatre set and doesn't fit their limited descriptors, it's light and thin and takes up no space in the van. This was basically extortion, taking advantage of a woman on her own trying to get on with the day. I did try to explain all the items that needed bringing to the lady on the phone when booking, but it's not a house move, so it's hard to make explicitly clear. I then tried to dispute the charge, but no one answered the phone for 25 minutes and my WhatsApps were deliberately ignored-I had no choice but accept the charge because I was worried about the implications if I didn't agree.

I'm a small company and this wasn't fair behaviour, just taking advantage of the situation.

24 luglio 2025
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Risposta di Anyvan

Hi Gee,

We're really sorry to hear about the issues that you've raised around your AnyVan experience and would really appreciate the opportunity to try to resolve these.

So that we can do this, can you please provide us with your booking reference number?

Kind Regards,
Emma

Valutata 5 stelle su 5

Both the pick-up and delivery were done brilliantly…

Both the pick-up and delivery were done exactly as promised, by Joe Ndibe. Extremely efficient - and at a reasonable price!

19 luglio 2025
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Risposta di Anyvan

Hi Larry,

Thank you so much for your review! ⭐

Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬.
We look forward to welcoming you back soon! 🚚💙

Kind regards,
Emma

Valutata 5 stelle su 5

Perfect service

Perfect service. Affordable, fast, proffesional but freindly. Joe was great, and i'll use the company again if I ever need moving

20 luglio 2025
Non scritta su invito
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Risposta di Anyvan

Hi Saša,

Thank you so much for your wonderful feedback! We're delighted to hear the service was everything you hoped for — affordable, fast, professional, and friendly.

A special thanks for mentioning Joe — we’ll be sure to pass along your kind words to him!
We’d be more than happy to assist you again whenever you need. 😊🚛

Kind regards,
Emma

Valutata 5 stelle su 5

Our driver was great he waited for us…

Our driver was great he waited for us to get a few things ready was nice and gave us a ride to our new place would recommend

10 luglio 2025
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Risposta di Anyvan

Hi Rr,

Thank you so much for your kind words! We're thrilled to hear your driver was patient, friendly, and even gave you a ride to your new place — that’s going the extra mile!

We truly appreciate your recommendation and would be happy to assist you again in the future. 😊🚚

Kind regards,
Emma

Valutata 5 stelle su 5

Exactly what it says on the tin, no bs.

Exactly what it says on the tin, very helpgul and professional team. They prioritise user experience and satisfaction. They give access to competitive prices for home removals.

11 luglio 2025
Non scritta su invito
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Risposta di Anyvan

Hi Muhab,

Thank you so much for your fantastic feedback! We're delighted to hear that the service delivered exactly as promised and that you found the team helpful, professional, and focused on user satisfaction.

It's great to know the competitive pricing added value to your experience. We truly appreciate your support and hope to assist you again in the future! 😊🏡🚛

Kind regards,
Emma.

Valutata 1 stelle su 5

My Job sheet 8926888 quote error by Anyvan…

My Job sheet 8926888 quote was confirmed by Anyvan for 309 Euro where I paid a deposit of 46;Euro and locked in the price.The Towing Contact on the quote provided when contacted mentioned that he didn't quote me this price and the quote was made by Anyvan who made a clerical error of the job listed .The delivery address on the Job sheet didn't match the Job listing which caused me lot of distress and after reporting this issue to Anyvan customer support team by email there was no response on a solution which caused me a lot of distress and had to cancel the job by email .Anyvan didn't compensate me for their error which caused me this distress and delay in getting my car towed because of their clerical error .when I rang Anyvan on the phone on 7th July I was not convinced that they would come revert back with a solution as there was no response.i would never recommend any one to use the service provided as it would be better reaching out to a towing company locally directly rather than using their service as I suffered distress with the quote received

14 luglio 2025
Non scritta su invito
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Risposta di Anyvan

Hi Sidney,

Thank you for sharing your feedback, and we’re truly sorry for the distress this situation caused.

We understand your frustration and sincerely apologise for the confusion around your booking. It appears your request was made through our generic quoting system, which does not guarantee a specific transport partner at the quoting stage. Once the booking was confirmed, we worked promptly to find an available provider who could meet your requirements.

Unfortunately, due to time constraints and availability, we were unable to secure a transport partner within your preferred timeframe, despite reaching out to you on multiple occasions and trying to assist in finding a suitable match. We're sorry that this led to your job being cancelled and for any inconvenience caused as a result.

We also regret that our support did not meet your expectations during this time and are reviewing your case internally to ensure we continue to improve both our communication and our processes.

Kind regards,
Emma

Valutata 5 stelle su 5

Super easy and smooth experience with AnyVan 🚚✨

The experience with AnyVan was incredibly easy and hassle-free. I simply submitted a request on their website for a moving service and quickly started receiving quotes. 📬 I eventually chose a provider who was professional, pleasant to deal with, and offered a fair price — much more affordable than big-name moving companies. 💸

Overall, I’m very happy with the service and would definitely recommend it to anyone looking for a stress-free move. 👍😊

28 giugno 2025
Valutata 5 stelle su 5

Very efficient service

Very efficient service. Competitive pricing. Very smooth, trouble free service .

20 giugno 2025
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Risposta di Anyvan

Hi Devin,

Thank you so much for your feedback! We're delighted to hear that you found the service efficient, competitively priced, and smooth from start to finish.

It’s great to know everything went trouble-free — exactly what we strive for! 😊🚛

Kind regards,
Emma.

Valutata 5 stelle su 5

Good price, good service

Needed a washing machine picked up and dropped off, two lads in a van for €77, no problems at any stage

25 giugno 2025
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Risposta di Anyvan

Hi Guest,

Thank you so much for your feedback! We're glad to hear everything went smoothly with your washing machine pickup and delivery, and that you found the service and price to be just right.

No issues and a fair rate — that’s exactly what we aim for! 😊🚚

Kind regards,
Emma.

Valutata 5 stelle su 5

Great delivery service and very…

Great delivery service and very reasonable

24 giugno 2025
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Risposta di Anyvan

Hi customer,

Thank you so much for your kind words! We're delighted to hear you were pleased with the delivery service and found it reasonably priced.
Your satisfaction means a lot to us, and we’d be happy to assist you again anytime! 😊🚛

Kind regards,
Emma.

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