Ancestry Recensioni 

1996
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TrustScore 3.5 su 5

3,5

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Valutata 5 stelle su 5

Crista is an amazing presenter. Her tutorials are plainly stated, easy to follow and being able to view her tree is extremely helpful. I have been a subscriber to Ancestry.ca for many years, but am on... Leggi di più

Valutata 4 stelle su 5

Ancestry provides an easy system to build a family tree in a way that you could never do in recent times. It's fast and comprehensive, and you can do so much from your desk without having to go out to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

La dernière mise a jour est absolument catastrophique. Toutes mes origines européennes confirmées ont simplement disparues. De plus, Ancestry n'a aucune façon de présenter une plainte officielle.... Leggi di più

Valutata 5 stelle su 5

I have taken other courses presented by Christa Cowan. She is always prepared and helpful. I always get at least one suggestion that I did not know before.

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Informazioni su Ancestry

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Ancestry® is the Canada’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.

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Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

2K recensioni

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3,5

Tutte le recensioni

(1996)

299 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ancestry Family Tree Records

I have found the set up of family trees, the searching for, and attaching of records to be very good.
I have been able to do family trees for myself and several other people.
As well, I've helped several people with their family trees.
I have found the most amazing information, have been able to find people for others and so reunite them, and have found family members - some of them famous - for myself and others that came as complete and wonderful surprises.
To let you know that when one stops paying for a membership - records do remain attached but are blurred out.
However - in order to see all the records attached to trees - offered is a lower priced monthly membership, Preserve My Tree.

16 settembre 2026
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Risposta di Ancestry

Hi there, Shelley, and thank you for reaching out. We truly appreciate your kind words, and we're sorry to hear of the distress you've experienced. We're happy to clarify; when you cancel your membership, you still have access to all your family trees, and the information and connections you've saved to your tree are still available to view. The record images, while blurred out without a membership, are still attached to your tree, so you won't lose any work between memberships or after you've finished researching.

If you'd like to still see the full records like you're used to, but aren't actively researching, we offer a lower-priced monthly membership called Preserve My Tree that will give you access to everything currently saved to your trees. Our live support team would be happy to go over your options with you before cancelling, or if you're curious about trying this out in the future. We appreciate you checking in about this concern, Shelley, and we hope we've helped! Please don't hesitate to let us know if you need more help, and we hope you have a wonderful day!

Valutata 3 stelle su 5

It is fairly seamless

It is fairly seamless. Hints are still subject to the "correctness" of other researchers' work. I have been doing this for many years and progress has been, and will continue, to be slow. That being said, it is always worthwhile to check new hints. When one is grasping at straws you can't be too concerned about the color of the straw.

18 settembre 2026
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Risposta di Ancestry

Hi there, Dave, and thanks for sharing your experience with us! We appreciate your feedback on our hints. We know researching another member's research can feel a little strange at first, but it's members like you who continue verifying everything you add that keep Ancestry a great place to build your tree. We hope you keep flexing those detective skills and make even better discoveries in the future. Thanks again, Dave, and have a grand day!

Valutata 5 stelle su 5

Bring the past to life again

I have always been so proud to be related to so many UEL families on my maternal side. My 5th Great Grandfather Arent Andries Bradt UEL fought with the famous Col John Butler of Butler's Rangers. To my surprise Arent's younger sister Catalyntje Bradt married John Butler!!!!!!! So my 5th Great Aunt was John Butler's wife I was "Over the Moon" happy.

1 luglio 2026
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Risposta di Ancestry

Hi Jewell, what an incredible family connection to uncover! Thank you for sharing such a special discovery with us. We're honored to be part of bringing your family history to life.

Valutata 5 stelle su 5

Hints great place to start

Hints have helped to expand and document my tree. Discovered recently neighbour who lived 3 houses from my parents for 65 years is my 2nd cousin 1X removed.

11 agosto 2026
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Risposta di Ancestry

Hi WMB, discovering a 2nd cousin living just three houses away is amazing! Thank you for sharing, and we're glad the hints helped you expand your tree.

Valutata 5 stelle su 5

Ancestry

Out of all of the genealogy sites, I find Ancestry to be the most user-friendly and has the best interface for a website. Though they don't always have the records I'm looking for, I love to use Ancestry as a home base for my family tree. Updates to DNA results have made it significantly easier to sort through matches to help solve mysteries. Using DNA, I was able to solve a family mystery involving a secret adoption. Though it uncovered some sad stories, it confirmed that our surname was, in fact, originally a different name. It's a really fun journey and anyone can do it. I've been using it for about 15 years now.

31 agosto 2026
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Risposta di Ancestry

Thank you so much for being with us for 15 years, benody! We're thrilled that Ancestry serves as a great home base for your tree and that the DNA updates helped solve that family mystery.

Valutata 5 stelle su 5

Confirmation of African American and North American native ancestry.

I was able to confirm family rumours of African American Heritage as well as North American native ancestry. With the help of dna matches, I am starting to see my African American ancestor's origins.

18 settembre 2026
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Risposta di Ancestry

Hi Suzanne, thank you for sharing your experience! We're glad our DNA matches are helping you piece together your African American and Native American heritage.

Valutata 4 stelle su 5

Build a Tree Branch by Branch.

I find the format of building profiles superior to any other service, and new records are being added all the time. Building my tree and making new and surprising discoveries has been very rewarding, and this would have never been possible for me without Ancestry.ca

18 settembre 2026
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Risposta di Ancestry

Hi Marcel, thank you for the feedback! We're so pleased that building your tree branch by branch on Ancestry.ca has led to rewarding discoveries.

Valutata 5 stelle su 5

I do it all again including the DNA part

I submitted DNA samples to Ancestry.ca to hopefully get a connection to Irish family. My ancestors left Ireland in about 1826 and arrived in Quebec. Without ancestry I would not have known this. I was aware of my 1st great grandparents but not my 2nd and 3rd ggps. Quebec baptism records were invaluable to me in my search for family ancestors. The family relatives that I connected with astounds me to this day. I have frequent contact with many of them from Quebec to Ontario to the dakotas and Minnesota to name a few places. One family researcher turned out to be a very well trained genaeologist from Quebec City - again, an invaluable connection.
While I haven’t made a family connection back to Ireland with my DNA, my sample did result in a second cousin finding her birth mother (the mother had passed but the mothers siblings were alive and all involved are great full for the “reunion”). I have a daughter-in-law whose Ontario Mother found an unknown step-sister from England, also via DNA. That case has been well documented by the BBC. The only problem I’ve ever had with ancestry.ca is that too many researchers aren’t careful enough with their “findings” and post incorrect information on their tree. This is then copied by someone else as FACT. On the other had my family had photos dated back to the mid 1800s and I am astounded by how many others have used them. An example is a 1919 family photo with my grandmother, her parents and siblings. I have used the MyHeritage site but prefer Ancestry.ca. I’ve also helped many friends with their trees and uncovered info they were simply unaware of. An example is finding homestead records of a friends family they didn’t know existed. I would sign up to ancestry again but only wish I had done it when my parents were alive.
PS. I’ve been kept awake half the night many times by Ancestry when I’ve found records that clearly were about my ancestors. 8

15 settembre 2026
Valutata 5 stelle su 5

Its been alot of fun

Its been alot of fun, The site is very helpful and easy to work with. I have been able to build a big tree for future generations

17 settembre 2026
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Risposta di Ancestry

That’s what it’s all about! Building a rich family tree for future generations to treasure is such meaningful work. We're so glad the site has made the process fun and seamless for you—happy tree building!

Valutata 4 stelle su 5

My experience has been mostly good with…

My experience has been mostly good with some exceptions. I am forever wanting to dig further into the past, and Ancestry helps me do that. However, for some reason, I am very often adding a duplicate person when I find new information. It frustrates me so much. How does this happen, and how can I stop it?

17 settembre 2026
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Risposta di Ancestry

Hi Cath. Thanks for taking your time to leave a review. Duplicates usually happen when accepting record hints that auto-suggest creating a "new person" for relatives already in your tree, or when importing external tree files. To prevent them, always select "Link to an existing person" when attaching record hints, and use Edit > Edit Relationships on a profile rather than re-entering details. If duplicates are already in your tree, simply open one profile, go to Tools > Merge with Duplicate, and combine the two entries into one.

Valutata 2 stelle su 5

My Matheson Tree is now becomming my…

My Matheson Tree is now becomming my Piggott tree and I keep adding to my family line. My hubby, CLifford Edwin Matheson had his DNA done but it wouldn't allow him to put my e-mail in to receive his info, as I am doing the Matheson Tree. He knows nothing about computers. I go into his e-mails and forward to my e-mail and most of the time I cannot open them.. so his DNA is usless to him. Why can't he use my e-mail.. I know you are trying to force him to open an account with you but he has no knowledge how to work the computer and I wish to keep all the info together for family info. please help
Please tell Ancestry I tried to follow their instructions but when I went in Clifford Edwin Matheson's account and went to his DNA..when it opened up all that was there was Origins, Matches, ThruLines, Traits, Compare Surveys, Register a Kit and Buy another Kit.. There was NO DNA TEST SHARING, so therefore I cannot invite my email as Manager.. please help.

9 settembre 2026
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Risposta di Ancestry

Hi Dyan. We completely understand your frustration with having to forward emails just to manage your husband's DNA test.

Ancestry requires a unique email address per test for strict privacy reasons, but he does not need to use a computer—you can manage his results directly from your own account. Simply log into his account once, go to DNA Settings > DNA Test Sharing, and invite your own email address as a Manager. Once accepted from your account, his entire DNA test, match list, and ethnicity estimates will appear alongside your family tree within your own login, eliminating the need to forward emails or switch accounts ever again!

Valutata 3 stelle su 5

Some good/some bad

As a user in Canada, I find that the vast majority of hints and search results are specific to the USA and rarely apply to my research. Additionally, I feel the current subscription cost is excessive, but I am hesitant to cancel because I do not want to lose the work I have already done.

16 settembre 2026
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Risposta di Ancestry

Thank you for taking the time to share your honest feedback! We completely understand how frustrating it is to receive US search results when focusing on Canadian roots, as well as your concerns regarding subscription costs.

To help filter out US results, ensure you're logged into ancestry.ca and set the Location filter on your search screen to Canada, checking the box for "Exact to this location."

Regarding your tree and hard work: you will never lose your family tree if you cancel or pause your subscription. Your tree, uploaded photos, and personal notes remain accessible in your account forever on a free registered account, allowing you to view, edit, or export your work at any time without paying a monthly fee.

We truly value your membership and appreciate your feedback as we work to improve the experience for our Canadian researchers!

Valutata 5 stelle su 5

easy

Easy to navigate the site

16 settembre 2026
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Risposta di Ancestry

So glad to hear it! Smooth navigation makes all the difference when you're on a roll. Thanks for being such a wonderful part of our community—happy researching!

Valutata 2 stelle su 5

Ancestry is not really improving their…

Ancestry is not really improving their customer's requests. They still are not capable to get the old geographic regions that are on the documents entered into the data bank right. The worse thing in genealogy is not to find the right locations within the time frame that are labeled on documents all over the world. Every other company has them somehow adjusted to their websites. Ancestry has towns that used to be in the part of Germany that used to be Prussia in areas that often end up in the US or any other part of the world. There is no excuse for such mistakes if someone searches a name in Germany or Prussia today often Poland or Russia and ends up in a totally different country on earth. That is a part that needs to be corrected in a hurry. I am trying to get Ancestry to correct this for years and nobody is listening in that company. As of DNA? I am not sure if I am happy about that part as well. Health and any other functions are so often misleading and the surveys are totally out of human reality. The price is too high too for people to work with their DNA. Not everybody has the money to keep up a subscription all the time. Especially if they only did their DNA for fun and not for research a family tree. Ancestry has a lot of things they need to correct and perhaps be more honest in their advertisement. I am a genealogist and keep my subscription mostly up to date. But if I calculate the expense I have had over the last 10 years in keeping up subscriptions I have be a millionaire and not a fixed income pensioner. There should be discounts for genealogists and seniors that have faithfully paid into the deep and endless pot of genealogy subscriptions and other sources that are rather expensive. I only use ancestry because they have purchased most of the documents from Germany which includes the part that is Poland today. Also, I need a company that hosts my tree so that I don't need to have my one website, which probably would be less expensive but after I am gone it would be gone too. I want people to have excess to my data but with the right location. I am still debating if I leave my tree on Ancestry unless the locations are going to be corrected.

17 settembre 2026
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Risposta di Ancestry

Hello Lena. We are sorry for the frustration that this has caused you. Thank you for your feedback. If you would like to provide any additional feedback, you can do so by clicking on the link below.
https://support.ancestry.com/s/article/Providing-Feedback-About-Ancestry
We will read your feedback and forward it to the correct department. Thank you for sharing your concerns and comments. We would love to hear all about the interesting discoveries that you have found along your journey!

Valutata 4 stelle su 5

Some interesting discoveries found on Ancestry.com

Two years ago I lost a much loved step-daughter to cancer but amazingly I found a new friend, a cousin, and a half brother for my daughter all through my research and membership in ancestry.com.
A month or so before she passed away I suggested a dna test for my daughter to distract her from her pain and suffering. Sadly she passed just before the results came in. However, at about the same time a very nice gentleman was approaching his 60th birthday and his wife purchased a DNA test from Ancestry.com. He was adopted and had been wondering about his parents who had given him up for adoption. He was able to not only find who they were but also discovered a half sister he very much wanted to meet. Unfortunately he was unable to connect with her due to her passing. He did connect with his birth mother but she was unwilling to have contact. During his search he did contact myself and we became friends. I did some research for him and found some ancestors and strangely enough I found he and I were cousins. That meant I was also a cousin to my own daughter I had raised! Our family and his have had a great time getting to know each other. Ancestry played a big part in this odd story.

15 settembre 2026
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Risposta di Ancestry

Hi Rita. What an extraordinary, bittersweet story. Losing your stepdaughter is such a profound heartbreak, but the legacy of connection she left behind—a half-brother, a new cousin, and a lasting friendship—is truly remarkable.

It is incredible how a simple act meant to bring her comfort ended up unlocking whole new chapters for your family and helping her half-brother finally discover his origins. Finding out that you were also cousins with the daughter you raised is the kind of unbelievable twist that makes family history so astonishing!

Thank you so much for sharing such a deeply moving experience. We are honored that Ancestry could play a role in bringing your families together.

Valutata 1 stelle su 5

I found the changes you have made very…

I found the changes you have made very confusing and frustrating. I am experiencing a great deal of difficulty using your new format. I am also getting a great many incorrect hints from AI.
I am no longer a happy customer.

17 settembre 2026
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Risposta di Ancestry

We're sorry to hear about your frustrating experience with the recent layout updates and inaccurate hints. We know how important a seamless and accurate experience is for your research, and we'd love to help make things right. If you'd like to reach out to our support team, we'd be happy to help however we can. We've linked our contact details below. Thanks for your patience!

https://support.ancestry.com/s/contactsupport?language=en_US

Valutata 4 stelle su 5

Unexpected Ancestry victory…

I had an unexpected Ancestry victory when I was able to trace the family back to 1066: the Norman Invasion! Most genealogists know that finding people who get baptized, married, and buried through a church is a goldmine of documentation. it's even better when those people have wealth and status, because they can be found in historical records. Finding a line with wealth and status made it easy for me to establish the male line of the Hussey family back to Hugh de Hussey who came over with William. When others are excited about finding relative back to the 1700's, I can boast that I have uncovered mine 700 years before theirs! Ancestry made this possible. It would have taken years of digging through paper and fiche to have achieved this.

6 gennaio 2026
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Risposta di Ancestry

Hi Barbara, tracing your family lineage back to 1066 and the Norman Conquest is an extraordinary achievement! Finding those detailed church and historical records along the Hussey line must have been such a thrilling discovery. Thank you for sharing your incredible journey and victory with us!

Valutata 5 stelle su 5

My amazing journey

My journey with using Ancestry has been outstanding. I have learn things about my ancestors that are truly remarkable, like I have found a branch that lead me to the Mayflower. Wow! I have found first cousins that I didn't know that I had. without using Ancestry i probably would not have found out any of this.

17 settembre 2026
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Risposta di Ancestry

Connecting your tree all the way back to the Mayflower and discovering new first cousins along the way is such an incredible achievement! Thank you for sharing your journey with us, and we wish you many more exciting discoveries ahead!

Valutata 5 stelle su 5

I have had the best experience ever…

I have had the best experience ever with Ancestry. Its got so much information available at your fingertips. The online seminars are extremely helpful and full of great tips & tricks.

17 settembre 2026
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Risposta di Ancestry

Hi Sharon, thank you so much for the review! We're thrilled to hear that you're having such a wonderful experience with Ancestry and that our webinars have been helpful for your research. Wishing you many more exciting discoveries ahead!

Valutata 5 stelle su 5

Ancestry has an amazing collection of records and more...Ancestry has an amazing collection of…

Ancestry has an amazing collection of records. I was in tears over reading a first-hand experience by an ancestor during the Revolutionary War. Two days ago I found a photo of my 2nd Great Grandfather. Ancestry's Thrulines helped me break a genetic brick wall. I know Thrulines depend on family trees which aren't always accurate but if they are correct, and sometimes they are, your DNA matches can help you find true family origins. It's certainly worth investigating.

15 settembre 2026
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Risposta di Ancestry

Reading a first-hand account from an ancestor during the Revolutionary War and discovering a photo of your 2nd great-grandfather are amazing milestones! We're thrilled that ThruLines helped you break through that genetic brick wall, and we wish you many more incredible discoveries ahead!

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