Crista is an amazing presenter. Her tutorials are plainly stated, easy to follow and being able to view her tree is extremely helpful. I have been a subscriber to Ancestry.ca for many years, but am on... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ancestry provides an easy system to build a family tree in a way that you could never do in recent times. It's fast and comprehensive, and you can do so much from your desk without having to go out to... Leggi di più
L'azienda ha risposto
La dernière mise a jour est absolument catastrophique. Toutes mes origines européennes confirmées ont simplement disparues. De plus, Ancestry n'a aucune façon de présenter une plainte officielle.... Leggi di più
I have taken other courses presented by Christa Cowan. She is always prepared and helpful. I always get at least one suggestion that I did not know before.
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Informazioni su Ancestry
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Ancestry® is the Canada’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.
With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.
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Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.
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Canada
- 1-800-958-9073
- ancestry.ca
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Le persone hanno visualizzato anche
great research info at your fingertips
30 settembre 2026
Non scritta su invito
Risposta di Ancestry
We appreciate the review!
Excellent genealogy resource!
29 settembre 2026
Non scritta su invito
Risposta di Ancestry
Hi Valdis, thank you so much for the wonderful review! We are thrilled to hear that you consider Ancestry to be an excellent genealogy resource. If you ever have any questions as you continue your family history journey, please don't hesitate to reach out!
I was unable to find missing relatives
I was unable to find missing relatives. By using Ancestry I found them. Excellent product. Many options.
29 settembre 2026
Non scritta su invito
Risposta di Ancestry
Hi Gary, thank you so much for the wonderful review! We are thrilled to hear that Ancestry helped you find your missing relatives. Connecting families is exactly what we strive for, and we're so glad you are enjoying the product and all of its options. If you ever have any questions as you continue your family history journey, please don't hesitate to reach out!
I get a lot of hints to look up.
27 settembre 2026
Risposta di Ancestry
Thanks for sharing this with us, Elaine! We hope the hints have been really helpful to you in finding out more about your family history. 😊
Finding out where my German ancestors …
Finding out where my German ancestors ame from was wonderful. The hints to look into names matching my surname makes buildi g your family tree fun.
25 settembre 2026
Non scritta su invito
Risposta di Ancestry
Hi there, Sherry! Thanks for sharing what you've learned through your research on Ancestry; we're so glad you've found where your family is from in Germany. In our professional opinion, discoveries like that call for a genealogy trip! We'd love to hear where you're researching next; in the menaitme, have a wonderful day, and thanks again for reaching out!
Ancestry said that President Abraham…
Ancestry said that President Abraham Lincoln is a distant cousin because of a single person that was in my tree.
I have grown my tree and helped over 100 people with their family since I did my DNA test in 2016.
At my age, helping others and all I needed was a thank you. I have a Family Tree on my laptop and have sent information by the internet.
Glenn
25 settembre 2026
Risposta di Ancestry
Hi there, Glenn; what an amazing connection! We're so pleased to hear you've discovered so much while building your tree, and even more so that you've helped others discover their families too. We'd love to hear about some of your other amazing finds in your tree and DNA. Thanks so much for sharing your experience, and we hope you have a lovely day!
Inflexible, low quality bandits
The app failed to recognize multiple attempts to change my membership level and Ancestry refused to make the correction hiding behind a policy. I had been a long time member and their lack of accountability for the technical deficiencies or any customer service goodwill is repellent.
Rather than refund their ill-gotten $23 they’ve decided to walk away from at least a $10 perpetual monthly annuity. Bravo.
25 settembre 2026
Non scritta su invito
Risposta di Ancestry
Hi Craig, thank you for taking the time to share your review. We’re sorry to hear about your frustration regarding your billing. While our support team has already reviewed your account and addressed this in accordance with our standard policies, please don't hesitate to reach out again if you feel we may have missed something or if there’s anything else we can do to help.
to many questions
24 settembre 2026
Non scritta su invito
Risposta di Ancestry
Thanks for the feedback, Teresa!
a good place to begin, but don't trust everything
While Ancestry provides a great deal of information and records, their hints systems is far from accurate. Often suggestions are merely based on the fact that somebody else has included that person in their family tree even if the record is inaccurate. As an example I reviewed a hint regarding my paternal grandmother showing she had an additional child with her first husband. However, I am aware that this did not occur as they were separated at the time of the child's supposed birth. In fact, they were separated years before.
Furthermore, you do not have access to all of the records, as Ancestry hives off whole segments of their records to sell to you separately at exorbitant costs.
On a positive side it has been a good place to start building a family tree and they have continued to develop the site though many of the new features are added at additional cost.
24 settembre 2026
Risposta di Ancestry
Hi Robert and thank you for sharing such detailed feedback with us. We are pleased to hear that Ancestry has been a helpful place for you to begin building your family tree and that you have seen value in the ongoing developments to our platform.
We completely understand how frustrating it can be when inaccurate suggestions appear in your hints. Our hint algorithm works by analyzing billions of historical records and community-built trees to surface potential connections, but because it relies on matching patterns across millions of data points, it can sometimes suggest incorrect relationships—such as the scenario you experienced with your grandmother. Hints are designed as starting points for further evaluation rather than definitive facts, and we truly appreciate experienced researchers like you who take the time to critically verify records against known family histories to keep trees accurate.
We also appreciate your perspective regarding our subscription packages and new features. While we aim to provide flexible membership tiers to accommodate different research goals and regions, we apologize that the subscription options and feature access feel expensive for your needs. We are constantly striving to balance the cost of acquiring, digitizing, and hosting specialized record collections with providing a rewarding experience for all our members.
Thank you again for your candid review and your continued commitment to preserving your family's history. Your insights help us understand where we can improve our tools and services for the entire community.
The agent was very patient and…
The agent was very patient and understanding.
Thank you
23 settembre 2026
Non scritta su invito
Risposta di Ancestry
Thank you so much for your kind words, Lorraine. We are delighted to hear that our agent was patient, understanding, and able to give you the supportive experience you deserve. Making sure you feel heard and helped is always our top priority. Thank you for being a part of Ancestry, and we wish you all the best on your family history journey!
Creating a Family History through Ancestry.com and…
I have been using Ancestry.com and FamilySearch.org as my main research tools for many years, not only for my own family but for the families I try to help. I am a volunteer family researcher and currently have just over 170K people, 58K families in one file, and with the help of Ancestry and FamilySearch have been able to provide some families, with royal lines, their history back to the 1300s. Verification is an essential and time-consuming part of my research and through the references provided by Ancestry and FamilySearch I have been able to provide, not only names and dates, but the stories of individuals and families supported by the references, which hopefully helps in further research by the individual. In family research, one thing that I have found is that you cannot take everything posted as accurate. Your family history is important, not only to you, but to those who come after you - wherever possible verify the information through official records often available through Ancestry.
23 settembre 2026
Risposta di Ancestry
Thank you so much for sharing your incredible work! We are honored to support your dedication to helping families discover and verify their heritage.
An Indispensable Resource
I have been researching my family for years and value the resources of Ancestry.ca as a valuable - indeed, an integral - part of that journey, which is ongoing! I have discovered relatives who have become friends in the process. And Ancestry keeps adding more and more documents, census records, etc. and better and better ways of discovering our family history.
23 settembre 2026
Risposta di Ancestry
Thank you so much, Janet! We love hearing how our growing records have helped you connect with new relatives and expand your tree.
Helping us find relatives and meet…helpful
Helping us find relatives and meet people we wouldn’t have otherwise known. Great experience.
21 settembre 2026
Non scritta su invito
My Family Tree
Started my family tree about 20years ago and I am still working on it.
Ancestry provides so many different resources to help you learn how to use their site as well as hints to help you find information about your ancestors.
There are also tutorials about best practices and what to be careful about before you add some information to your tree.
I have learned a lot.
20 settembre 2026
Great software
20 settembre 2026
Non scritta su invito
Endless enjoyment!
Ancestry has created an intuitive and comprehensive user interface. It's easy to navigate and yields a prose version of the life and times of each family member via the LifeStory tab. I love that it's populated with meaningful photos and pictures. I'll be proud to pass on our Ancestry family tree as a treasure trove for future generations.
19 settembre 2026
Non scritta su invito
Risposta di Ancestry
We're truly so pleased to hear you've found so many of our features and tools helpful in your research, Alistair! We would love to hear more about your tree and the many discoveries you've made; what has been your biggest surprise so far?
easy to use on many different platforms
easy to use on many different platforms
19 settembre 2026
Non scritta su invito
Risposta di Ancestry
Thank you for the lovely feedback, Marilyn! We're thrilled that the app makes exploring your family history convenient across all your devices. Happy researching!
Interesting
18 settembre 2026
Non scritta su invito
Ancestry Family Tree Records
I have found the set up of family trees, the searching for, and attaching of records to be very good.
I have been able to do family trees for myself and several other people.
As well, I've helped several people with their family trees.
I have found the most amazing information, have been able to find people for others and so reunite them, and have found family members - some of them famous - for myself and others that came as complete and wonderful surprises.
To let you know that when one stops paying for a membership - records do remain attached but are blurred out.
However - in order to see all the records attached to trees - offered is a lower priced monthly membership, Preserve My Tree.
16 settembre 2026
Risposta di Ancestry
Hi there, Shelley, and thank you for reaching out. We truly appreciate your kind words, and we're sorry to hear of the distress you've experienced. We're happy to clarify; when you cancel your membership, you still have access to all your family trees, and the information and connections you've saved to your tree are still available to view. The record images, while blurred out without a membership, are still attached to your tree, so you won't lose any work between memberships or after you've finished researching.
If you'd like to still see the full records like you're used to, but aren't actively researching, we offer a lower-priced monthly membership called Preserve My Tree that will give you access to everything currently saved to your trees. Our live support team would be happy to go over your options with you before cancelling, or if you're curious about trying this out in the future. We appreciate you checking in about this concern, Shelley, and we hope we've helped! Please don't hesitate to let us know if you need more help, and we hope you have a wonderful day!
It is fairly seamless
It is fairly seamless. Hints are still subject to the "correctness" of other researchers' work. I have been doing this for many years and progress has been, and will continue, to be slow. That being said, it is always worthwhile to check new hints. When one is grasping at straws you can't be too concerned about the color of the straw.
18 settembre 2026
Risposta di Ancestry
Hi there, Dave, and thanks for sharing your experience with us! We appreciate your feedback on our hints. We know researching another member's research can feel a little strange at first, but it's members like you who continue verifying everything you add that keep Ancestry a great place to build your tree. We hope you keep flexing those detective skills and make even better discoveries in the future. Thanks again, Dave, and have a grand day!
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